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Best Buy Southland Center

4.1
(2865 reviews)
23000 Eureka Rd
Taylor, MI 48180
(734) 287-4371
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Frequently Asked Questions About Best Buy Southland Center

How do I check product availability at the Southland Center Best Buy?
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My local Southland Center Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
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Recent Reviews

4.1
(2865 reviews)
Chris J
January 26, 2025
1 out of 5
Worst experience I’ve ever received. I was told over the phone that they had a product in store so I drove over 40 minutes and once i get there, I cannot find it anywhere. An associate said the system was showing 12 in stock but no one could find them anywhere. So after an hour of waiting, I was told they would order it and I would receive it the next day. The item never showed up. I called customer service and there was apparently an issue (was never told what it was) but after 30 minutes on the phone, they tell me they figured it out and that they were shipping it and again, I would receive it the next day. Nothing again! And now, another phone call and still no answers or no delivery. Never go to this store
Response from Best Buy
January 26, 2025
Hi, Chris, Thanks for sharing your review with us. We never want to make it difficult to get the item you are looking for and can see how not being able to locate the item and then not receiving your order, could create a situation that is rather unwelcome. We would like to take a look at your order and help in getting this resolved. Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64730695" in your message. Thanks! Regards, ^April
Christy K
January 23, 2025
3 out of 5
It was over priced and contested
Response from Best Buy
January 23, 2025
Hello, Christy, Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64720802. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you! Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) Google Review #64720802 Thanks, ^Ezra
Lisa C
January 20, 2025
1 out of 5
I waited for on hour of customer service and I call while I am speaking the worker hangs up in my face.
Response from Best Buy
January 20, 2025
Hello, Thanks for sharing your feedback with us. I know my time is valuable to me, so I understand being hung up on after waiting for so long to speak to someone, isn't a welcome experience. I'd like to have our corporate team review this with you. Please send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and mention your "Google review 64710753" in your message. Sincerely, ^Melissa
roger c
January 08, 2025
4 out of 5
Purchase on line. Had everything I wanted. Quick in and out.

About Best Buy Southland Center

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