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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Traverse City
How do I check product availability at the Traverse City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Traverse City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Traverse City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Traverse City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2544 reviews)
Robert A
August 11, 2026
5 out of 5
The store features dedicated specialty spaces—including branded Apple, Samsung, and Google experience areas—allowing shoppers to test-drive smartphones, laptops, and smart home setups before buying. High-end home theater displays and interactive gaming setups give you a clear look at top-tier gear in action.
What truly sets this location apart is its attentive, knowledgeable staff. Whether you need personalized recommendations on a new gaming laptop, advice on appliance installations, or quick trade-in support, employees take the time to answer questions without high-pressure sales tactics. On-site Geek Squad agents provide dependable repairs, setup assistance, and Apple-certified device servicing.
Add in seamless online order pickup and fast contactless curbside service, and it's easy to see why this spot is a reliable staple for local tech enthusiasts and everyday shoppers alike.
laura s
August 07, 2026
5 out of 5
Got what we came for and met a great gal that helped us check out some new Samsung phones!
emmie g
August 05, 2026
5 out of 5
Shoutout to Juno and Kyle! They were very kind and helpful with finding what we needed and helping us get checked out. They made our experience the best it possibly could have been!
Ron A
August 03, 2026
5 out of 5
Great service and excellent food choices.