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Frequently Asked Questions About Best Buy Traverse City

How do I check product availability at the Traverse City Best Buy?
How do I check my order status?
My local Traverse City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Traverse City stores’ holiday hours?

Recent Reviews

4.0
(2485 reviews)
American A
January 18, 2026
5 out of 5
Ordered a TV for pick up. Got there, checked in, was loaded and gone in five minutes.
Rayna D
January 15, 2026
5 out of 5
10/10 service. Kyle was super cute too, kinda wish I gave him my number
Diane P
January 13, 2026
5 out of 5
I recently bought a high end gaming laptop (over a 3k investment because I wanted a powerful one) and both Xander and Joy were incredibly helpful and knowledgeable, not just once, but twice! When my laptop arrived, it had a bad hard drive, so I took it back to replace it, and they not only accepted it back, they came up with another computer option that was just as good, if not better than the first. They went out of their way to make sure I left that store feeling happy and pleased with the choices I was shown. I would recommend these two to anyone shopping here. 5 stars all the way!! They
Neil D
January 12, 2026
1 out of 5
Customer service was good until I tried to check out and they have no pennies. So they want to charge me an extra $.04 as if I shouldn't be paying with cash. That's not how commerce is supposed to work.

About Best Buy Traverse City

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