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Best Buy Traverse City
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Traverse City
How do I check product availability at the Traverse City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Traverse City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Traverse City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Traverse City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2451 reviews)
Rhylee
October 07, 2025
1 out of 5
Paid for my phone to get fix and said they’d call once the part was in and just never called pissed I paid for something and it never got done.
Megan R
October 07, 2025
5 out of 5
Great friendly service I showed them the things I needed from the information on my phone and they got me exactly what I needed and the price wasn't as high as I thought!
Dennis L
October 01, 2025
5 out of 5
Waitress was very polite and service was timely
Brent H
September 30, 2025
1 out of 5
Well, tonight Best Buy Traverse City earned a 1 star. I purchased a open box in excellent condition TV online last evening. Best Buy is an hour away but a colleague was in TC today and was willing to pick up for me. When I got the TV it was wrapped in plastic (no box like previous open box in excellent condition purchases) and came with NO REMOTE and NO LEGS. I tried calling Best Buy TC to speak with a manager but was connected to customer service elsewhere and was told I needed to return the TV to the store because it is an open box item and that I couldn't call the TC store directly. Needless to say I'm not real thrilled that I have to drive an hour one way to return this because of their error. Been a Best Buy customer and fan for a long time but this one is quite aggravating.