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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Traverse City
How do I check product availability at the Traverse City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Traverse City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Traverse City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Traverse City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2558 reviews)
FRANK B
October 21, 2026
1 out of 5
Sold me two open box computers as Excellent. One was missing parts, Customer Service wouldn't help so sent it back. Second one sold as Open Box Excellent would not even turn on. Code said faulty motherboard. Had to send it back. Went to Costco, similar computer new in box was same price as Best Buy open box and it worked!
Chad J
September 28, 2026
4 out of 5
A store employee approached us and helped us with questions about TVs. This was refreshing because I've had to track employees down to get help before.
Nick B
September 24, 2026
5 out of 5
Curbside pickup is always quick and I’ve had several Apple repairs here.
CarbonFox
September 24, 2026
1 out of 5
Terrible over charged service, its Thursday the 24th, I live 1hr 30min away from the nearest best buy and had computer issues, a few days ago, I told the person behind the counter I need it by thursday at noon they said that will work, if I knew this was a lie and calling them would go to ai, voicemail, or call center I would have never paid their extortion rates. Terrible business, Terrible customer service. 0/10, I will be demanding a full refund after the work is completed and will not except anything less then a full refund, no credit no half, full and ill never shop or get service from worst buy ever again, first and last experience