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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Traverse City
How do I check product availability at the Traverse City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Traverse City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Traverse City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Traverse City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2551 reviews)
Colleen S
September 02, 2026
4 out of 5
They weren't able to do recovery on computer and was going to charge me 250.00
PC B
August 30, 2026
5 out of 5
Kyle S is just about the most helpful and friendly person I have ever met. He did a great job helping me find a stovetop. All people should be as kind and concerned as he is
Happy H
August 29, 2026
5 out of 5
Every time I order online for curbside pickup Best Buy employees make it a flawless, positive experience.
No T
August 24, 2026
3 out of 5
I used to work at BB, not this location, but I was hired as a temp during the holidays and asked to go full time after in the 'Home office" aka PC/Laptop department. We waited 25 minutes before we got help, and I had to go out of my way to ask and then was asked to stay in the same spot so someome could find me, I was extremely surprised because when I worked there, if you let customers sit for more than 5 minutes without being approached even with a "hang tight we are busy", you were chewed out, ANYone leaving w/o a purchase was approached and asked why. This was 530pm on a Monday, the place was EMPTY, simoly no excuse for lack of employees. However the young lady who helped us after waiting was very knowledgeable and helped us across different departments with no issues. She did her thing and almost convinced us to get a CC, save $ and finance but we simply dont need or want a BB CC that we can only use at Best Buy(BB). This is the only reason im giving 3 stars, she saved the situation as we were close to just buying a TV + mount from Walmart, ut ended up getting several other items and spending over $1k