Best Buy Traverse City

I used to work at BB, not this location, but I was hired as a temp during the holidays and asked to go full time after in the 'Home office" aka PC/Laptop department. We waited 25 minutes before we got help, and I had to go out of my way to ask and then was asked to stay in the same spot so someome could find me, I was extremely surprised because when I worked there, if you let customers sit for more than 5 minutes without being approached even with a "hang tight we are busy", you were chewed out, ANYone leaving w/o a purchase was approached and asked why. This was 530pm on a Monday, the place was EMPTY, simoly no excuse for lack of employees. However the young lady who helped us after waiting was very knowledgeable and helped us across different departments with no issues. She did her thing and almost convinced us to get a CC, save $ and finance but we simply dont need or want a BB CC that we can only use at Best Buy(BB). This is the only reason im giving 3 stars, she saved the situation as we were close to just buying a TV + mount from Walmart, ut ended up getting several other items and spending over $1k

Stopped here because my phone crashed while I was on vacation and needed to get the IOS reinstalled from a computer. They where supper helpful and while I was there I saw geek squad stop no fewer then 2 grandmas from being scammed

Just needed a motherboard and knew what I wanted already.

The store features dedicated specialty spaces—including branded Apple, Samsung, and Google experience areas—allowing shoppers to test-drive smartphones, laptops, and smart home setups before buying. High-end home theater displays and interactive gaming setups give you a clear look at top-tier gear in action. What truly sets this location apart is its attentive, knowledgeable staff. Whether you need personalized recommendations on a new gaming laptop, advice on appliance installations, or quick trade-in support, employees take the time to answer questions without high-pressure sales tactics. On-site Geek Squad agents provide dependable repairs, setup assistance, and Apple-certified device servicing. Add in seamless online order pickup and fast contactless curbside service, and it's easy to see why this spot is a reliable staple for local tech enthusiasts and everyday shoppers alike.