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Best Buy Traverse City
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Traverse City
How do I check product availability at the Traverse City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Traverse City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Traverse City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Traverse City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2374 reviews)
Judy C
March 31, 2025
5 out of 5
Sam did a great job for us and helped us find the best computer for us.
Weston K
March 29, 2025
1 out of 5
I highly recommend not shopping at this Best Buy or any other location for that matter as this corporation seems to have gained full mental control over their staff. The corporate policies have turned their employees into mindless slaves who feel that they must follow strict guidelines even for their most loyal customers. Let the corporate higher-ups know that no rules were broken here, maybe it's time to give them the raise they deserve; even though you lost a customer today with my lack of purchase and discouragement to do so any more moving forward because of the policy put in place. Genuine human interactions are gone at this location, so let's support a business who does genuinely interact with their customers appropriately.
Response from Best Buy
March 29, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. We aim to make every experience with us positive. Can you please reach out to us via private message on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64983031".
Full Name
E-mail Address
Phone Number
Store Location
Regards,
^Josh
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Ed T
March 27, 2025
5 out of 5
I can't use the reviews link that was provided so I will leave it here.
I absolutely love coming into this store and speaking to associates. Everyone is upbeat, friendly, and approachable. March 2nd was the first time I had been in a Best Buy since roughly 2008. I ended up leaving with a new TV and a New Monitor for my PC. I came back today for another project I was working on and was able to meet a new employee named Alexander. Alex was fun to talk to, full of energy, and polite. I can't give enough praise to him and the staff working there. Alex has a bright future ahead of him and I hope you keep him there as long as you can!
Great service, Great staff, and a Fun store.
David C
March 24, 2025
5 out of 5
Great customer service