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Frequently Asked Questions About Best Buy Traverse City

How do I check product availability at the Traverse City Best Buy?
How do I check my order status?
My local Traverse City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Traverse City stores’ holiday hours?

Recent Reviews

4.0
(2349 reviews)
Andrew W
January 28, 2025
1 out of 5
The absolute worst company in the entire world when it comes to talking with somebody. What a joke. They redirect you several times and sometimes the phone hangs up. Learn how to better your customer service
Response from Best Buy
January 28, 2025
Hi Andrew, Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that you may not have received the assistance you needed when calling us, which I understand would be upsetting. We'd be happy to discuss this further with you to ensure this is documented and addressed properly, and see what we can do to assist. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist. We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64746399. Thanks, ^Caleb
Joel L
January 28, 2025
5 out of 5
Graciie is so nice! She’s the best!
Ryan C
January 21, 2025
3 out of 5
The store is good. People are helpful. They don’t bug you too much. If you want talk to a representative good luck. It goes to some calling center overseas.
Response from Best Buy
January 21, 2025
Hello. Thanks for reaching out and providing your feedback. We are saddened to hear that this was your experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64714724" and share your full name, email, and phone number. Thanks, ^Jacob
Nathan Z
January 18, 2025
3 out of 5
Nobody to help answer my questions. On person I did get to talk to (after looking for them myself) wouldn't answer my questions just wanted to up sell me something different...
Response from Best Buy
January 18, 2025
Hello, Nathan, Thanks for reaching out and providing your feedback. Tring to find assistance in your local Best Buy should be easy, so I can understand your disappointment. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through a Social Media platform listed below and reference "Google Review #64703398". Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you! Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) Thanks, ^Aaron

About Best Buy Traverse City

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