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Best Buy Traverse City
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Traverse City
How do I check product availability at the Traverse City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Traverse City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Traverse City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Traverse City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2394 reviews)
Jesse L
June 02, 2025
2 out of 5
I was helped, but the items I sought were not found. Need more mounts for things, to go on other things.
Michael K
May 30, 2025
5 out of 5
Excellent assistance.
Robin A
May 23, 2025
1 out of 5
We bought an expensive Samsung tv in April to be delivered today May 23
Got a notice 8:40-12:30 it would be delivered
It’s now almost 7 pm.. no phone call or text or email… only person is far away in Asia…
What the F?!!!
Sarah H
May 20, 2025
1 out of 5
I bought a 75” TV, a 5 year warranty and I pay ~$200 annually for the tech support plan. The original TV I purchased developed large dark spots on the screen in December 2023, so Best Buy replaced it for us with no hassle. Now, May 2025, still under warranty, the replacement TV has suddenly developed the same problem, only worse. The right half of the screen has gone dark. When I called to have it replaced again, they wanted to charge me $79 (which was actually $83 after fees) to have a tech come look at it and determine if it needs to be repaired or replaced (even though I’ve already paid hundreds for a warranty and annual tech support plan). I explained that I could send photos and videos but they insisted that I needed a tech visit but that they had no tech available for at least 2 weeks 🙄 So I asked to be connected to my local store, which they couldn’t do, but told me to take videos and photos to them. If they couldn’t help me, they could at least schedule a tech to come out. When I got there, I was told that I have to go through the hotline I had already been on the phone with and I had to pay the $83 fee. What a waste of my time and money - NEVER again will I buy ANYTHING for Best Buy. Buncha scammers (to be clear, I know the employees were only doing their jobs - I do t blame them, I blame the company policies). I was a long time customer, but I will no longer renew my tech support plan, buy any products or purchase worthless warranties. Do better, Best Buy!