Frequently Asked Questions About Best Buy Traverse City
How do I check product availability at the Traverse City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Traverse City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Traverse City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Traverse City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2438 reviews)
Kevin M
September 17, 2025
5 out of 5
The staff was very friendly and helpful early this afternoon. I found what I needed. While one of the products I bought will need returned this weekend due to serious product quality issues, I can't blame the staff. They earned their store a 5 today. 👍
Robin P
September 17, 2025
5 out of 5
We were looking for a new TV. I wish I had gotten the name of our person. She listened and helped answer all questions.
Will P
September 15, 2025
5 out of 5
Came to this store approximately a month ago...as it's 2 hours from my home! Was shown several security camera systems by a very sharp Gal who sold myself a EUFY Camera system!! I returned today Sept. 15th and Spoke to JOEL LOPEZ the Store's General Manager who has been a Great Ambassador for BEST BUY!!! I added to my system today and appreciate the knowledgeable and talented staff they employ!!!! KUDOS Best Buy....I will be back as needed!!!! Roach MCSO RET.
Brian T
September 13, 2025
5 out of 5
Very good experience. Many sales people who are very helpful. Our sales person was Cole. He was super helpful and went a step beyond to find the right tv and tablet to fit our budget and gave us a great recommendation. Was very commited to ensuring we had a pleasant experience all the way through the point of sale. Thanks Cole!