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Best Buy Traverse City
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Find Items in This Store
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Frequently Asked Questions About Best Buy Traverse City
How do I check product availability at the Traverse City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Traverse City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Traverse City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Traverse City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2505 reviews)
Kyle S
April 01, 2026
5 out of 5
Solid place to grab your in store tech needs. Friendly/knowledgeable staff.
meimei
March 31, 2026
2 out of 5
Me and my husband went into the store to buy pokemon because we adopted a new hobby opening packs together for fun and told a friend about them. We found out there was another set they were selling we went back in to pick up one and got treated like criminals. One of the employees up at the front of the store asked us what we were buying in a hostile tone and my husband joked and said “nothingggg” to which the guy clearly didn’t think was funny and tried to accuse us of reselling in the parking lot even though there was no proof. All the other employees there are kind and I have had a pleasant experience at Best Buy in TC but this experience really makes me disappointed and I am not sure I will be coming back as often as I used to. Please understand that not everyone is a bad guy and some people just love to open cards together and have fun.
Response from Best Buy
April 01, 2026
Hello, Meimei,
Thank you for sharing your feedback regarding your experience during your visit to one of our stores. We try to pride ourselves in ensuring we provide great customer service. We’d like to get this reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://bby.me/vHa7dX), X/Twitter (https://bby.me/huwFtk) or Facebook (https://bby.me/PCL4EG) with the full details of your situation. Also add Google Review 137114. We look forward to hearing from you.
UpNorth L
March 24, 2026
1 out of 5
Be VERY careful shopping online. They are now a marketplace, like Walmart or Etsy. The difference? They take no responsibility for their vendors. Lost shipment? They won’t help you. No response from the vendor? They won’t help you. And takes 4 times as many days to get your if you can even get it.
If you do not see an option to pick up in store DO NOT BUY. This means it’s a marketplace item. You will have zero support troubleshooting. Trust me. Found this out the hard, time consuming, and frustrating way.
Oh and marketplace items will make you sign for everything. $30 item? signature required. $15 item? Signature required. $5 item, yup, you guessed it, required. And they won’t even tell you that when placing the order. One day you will find yourself not at home missing your package every single day because $20 was too much for the vendor to risk. But Amazon will deliver $500 items with no signature.
So, be extremely careful, otherwise you’ll never get your product and Best Buy will take zero responsibility and offer zero help. Buy from Amazon. Sorry to say it, because I wanted Best Buy to survive, but I will buy from a retail giant that can actually give customer service.
Carlos A
March 13, 2026
5 out of 5
Excelente servicio y atención al cliente.