Janice M
November 02, 2025
Took my laptop in as my keyboard became unresponsive. Technician said it was a known problem for Windows 11. He uninstalled the keyboard in the device manager, rebooted the computer and it fixed it. I had done this at home and it did not work. The next day, my keyboard was not working again. I went on chat with Geek Squad and he informed me that Windows 11 probably did not download correctly and I needed to take it back to the store and tell them they need to do more thorough examination of the computer. In the mean time, I kept deleting the keyboard and rebooting and after about 9 times, it worked.
Christian H
October 30, 2025
Didn't carry trail camaras
Paid for my phone to get fix and said they’d call once the part was in and just never called pissed I paid for something and it never got done.