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Frequently Asked Questions About Best Buy Traverse City

How do I check product availability at the Traverse City Best Buy?
How do I check my order status?
My local Traverse City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Traverse City stores’ holiday hours?

Recent Reviews

4.0
(2503 reviews)
UpNorth L
March 24, 2026
1 out of 5
Be VERY careful shopping online. They are now a marketplace, like Walmart or Etsy. The difference? They take no responsibility for their vendors. Lost shipment? They won’t help you. No response from the vendor? They won’t help you. And takes 4 times as many days to get your if you can even get it. If you do not see an option to pick up in store DO NOT BUY. This means it’s a marketplace item. You will have zero support troubleshooting. Trust me. Found this out the hard, time consuming, and frustrating way. Oh and marketplace items will make you sign for everything. $30 item? signature required. $15 item? Signature required. $5 item, yup, you guessed it, required. And they won’t even tell you that when placing the order. One day you will find yourself not at home missing your package every single day because $20 was too much for the vendor to risk. But Amazon will deliver $500 items with no signature. So, be extremely careful, otherwise you’ll never get your product and Best Buy will take zero responsibility and offer zero help. Buy from Amazon. Sorry to say it, because I wanted Best Buy to survive, but I will buy from a retail giant that can actually give customer service.
Carlos A
March 13, 2026
5 out of 5
Excelente servicio y atención al cliente.
Dustin L
March 10, 2026
1 out of 5
Very disappointed I wont be wasting my time here again. Went in for a phone case for the new s26 ultra and walked around the phone section for 15 mins with no help. Finally got the attendants attention and asked if they had any cases for the specific phone. He responded if we did they would be over there and pointed where I was just looking. The website shows them in stock at the store but I never found them or got any assistance.
Jamie M
March 07, 2026
5 out of 5
Awesome service super nice people great easy place to shop!

About Best Buy Traverse City

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