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Frequently Asked Questions About Best Buy Traverse City

How do I check product availability at the Traverse City Best Buy?
How do I check my order status?
My local Traverse City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Traverse City stores’ holiday hours?

Recent Reviews

4.0
(2515 reviews)
S.C. M
April 25, 2026
1 out of 5
Buyers Beware!! Best Buy has lost a business for life. I have bought appliances and electronics from them for years. Their two week return policy is ridiculous. The $40 product was unopened, Best Buy branded and they would not accept the return. Hope it was worth it. What horrible customer satisfaction policy. Good luck surviving! No wonder why they are doing so poorly as a company. Consumers have choices. And my purchasing power will go elsewhere.
Response from Best Buy
April 25, 2026
Hi there, Thanks for taking the time to leave your feedback. We appreciate you letting us know. We get why you would be frustrated and would love to speak with you more regarding this matter. Please connect with us by sending a private message on one of the below social media platforms. You may include the review ID 145924 in your message. X: https://bby.me/g6yfNV Facebook: https://bby.me/iMfy98 Instagram: https://bby.me/kEWSqD
Curt
April 20, 2026
5 out of 5
Not a bad place
Brennen S
April 18, 2026
1 out of 5
Tried to purchase a laptop computer and the staff wouldn't let us demo it before purchase, when pointing out the fact it's BS they kicked me out of the store....lost that sale
Response from Best Buy
April 19, 2026
Hello, thank you for leaving us a review. Being able to try out electronics before purchase as definitely ideal. We are not able to open sealed computers before purchase. Can you please reach out to us on Facebook (https://bby.me/Zn1mkV), Twitter/X (https://bby.me/LR2A4P), or Instagram (https://bby.me/SYKZlj) with more information about your experience? Please begin your message with "This is regarding my Google Review #143558".
christina s
April 15, 2026
5 out of 5
The staff there was really super helpful a nice

About Best Buy Traverse City

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