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Frequently Asked Questions About Best Buy Utica

How do I check product availability at the Utica Best Buy?
How do I check my order status?
My local Utica Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Utica stores’ holiday hours?

Recent Reviews

4.1
(3338 reviews)
Holly
June 26, 2026
5 out of 5
I was greeted by Jess as soon as I walked in, and she made me feel welcome from the start. Mickey was absolutely wonderful to work with! She was friendly, patient, and incredibly knowledgeable. She took the time to answer all of my questions, helped me find exactly what I needed, and made the entire experience easy and stress-free. Their customer service went above and beyond, and I truly appreciated their kindness and professionalism. Thank you, Jess and Mickey, for making my visit to Best Buy such a great experience!
Kansan Y
June 26, 2026
4 out of 5
Went in a couple weeks ago looking for a new computer. Blake started by unbiasedly telling us the difference between PC and Mac. Once we decided on a Mac, he was awesome at going through the different options and helping us pick the best one for our needs.
mark s
June 26, 2026
5 out of 5
Went in a couple weeks ago looking for a new computer. Blake started by unbiasedly telling us the difference between PC and Mac. Once we decided on a Mac, he was awesome at going through the different options and helping us pick the best one for our needs.
DhJ. f
June 22, 2026
4 out of 5
The guy in the TV department was helpful but I was ignored by every employee until I intruded on the TV salesmans conversation but after standing around for an hour I was helped but guess what it was closing time I went to Walmart and ordered a 75 inch but the guy was very informative 4 stars because of his knowledge

About Best Buy Utica

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