header_logo

More to Explore

Frequently Asked Questions About Best Buy Utica

How do I check product availability at the Utica Best Buy?
How do I check my order status?
My local Utica Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Utica stores’ holiday hours?

Recent Reviews

4.1
(3185 reviews)
Danielle C
May 28, 2025
1 out of 5
Take your business elsewhere! This is the least accommodating store that I have been to in a while. They have an extremely strict 2 week return policy with NO exceptions. I bought $75 worth of ink for my printer which happened to be the wrong cartridges… I found this out after opening the color cartridges. All I received in return was a $20 Best Buy gift card for the unopened box of ink that was returned 4 days outside of their very short return window. No attempt to accommodate an innocent mistake whatsoever. Do Better!
Cassie
May 21, 2025
5 out of 5
My wife and I went this past weekend to buy a phone. Any time we have to make a big purchase it can be nerve wrecking. But James made it the best experience ever. He helped us cross and compare 2 phones we were considering to buy and made sure we were getting exactly what we wanted for the right price. Thanks to him, shopping for a new phone was a great experience instead of a hassel. Thanks again James!!
Jon O
May 21, 2025
5 out of 5
Great service today! Was greeted by Gary at the door. I was directed to the online pick-up area at this point no one was at the register area so Gary quickly helped through the process he was quick,efficient, and made the transaction smooth. Thanks Gary!
Todd M
May 19, 2025
5 out of 5
Very Nice clean store. Staff Very knowledgeable

About Best Buy Utica

bestbuy.com