How do I check product availability at the Utica Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Utica Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Utica stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Utica Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3069 reviews)
Maelca D
September 07, 2024
5 out of 5
good service fast
Zach T
September 04, 2024
1 out of 5
The number forces you to the call center and they will refuse to allow you to talk to someone at the physical store
Response from Best Buy
September 04, 2024
Hi there, Zach.
Thank you for sharing this experience with us today on Google. This is certainly not the feedback we like to hear back from our valued customers. I understand that you would like to speak to someone at your local store. I would love to see if there is anything I can do to help you today. I will be happy to answer any question that you may for the store. Can you please connect with us through a private message on one of our social media platforms listed below. In your message, kindly include your full name, phone number, and email, along with the conversation number 64158648. Additionally, please mention that this message is "In regards to my Google review" to help us quickly identify and assist you.
- Facebook: http://facebook.com/BestBuy
- Twitter/X: http://Twitter.com/BestBuySupport
- Instagram: http://instagram.com/Bestbuy
Thank you and I look forward to hearing from you soon.
Best regards,
^Magee
Brandon C
September 02, 2024
5 out of 5
Honestly did t know they still existed, but good on them. Been going there for decades.
Amanda B
August 25, 2024
5 out of 5
I felt like a little kid again - in all the departments. I had a great time by myself :)