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Frequently Asked Questions About Best Buy Utica

How do I check product availability at the Utica Best Buy?
How do I check my order status?
My local Utica Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Utica stores’ holiday hours?

Recent Reviews

4.1
(3299 reviews)
Rayan L
February 22, 2026
5 out of 5
Nice people. Best quality of products
Pat R
February 20, 2026
5 out of 5
I came into the Utica store quite late in the evening and Scott from the geek squad was so patient and helped me with my computer and my phone. Thank you, Scott
Spiros g
February 19, 2026
3 out of 5
Haven't been here in years, decided to shop local since the price was the same, purchased a laptop, the girl kept trying to sell me another brand which was half the cost, but I kept telling her what I wanted and she kept trying to convince me on a cheaper one....im used to trying to upsell but downsell....thats a first. I wanted a chrome plus.....a Lenovo but was open to other brands if it was a chrome plus.....odd.
Response from Best Buy
February 19, 2026
Hello, thank you for sharing a review with us. We try to show as many available options that might suit your needs as we can. Can you please reach out to us on Facebook (https://bby.me/0zfkjj), Twitter/X (https://bby.me/yxzhkb), or Instagram (https://bby.me/q7udyd) with more information about your experience? Please begin your message with "This is regarding my Google Review #119415".
Adam H
February 14, 2026
5 out of 5
Shout out to Jordan, Brooklen, and Drew (Geek Squad)!!! We switched phones and carriers and Jordan and Brooklen were absolute rock stars!!! I switched computers too and thanks to Drew going way above and beyond I got all the photos of my late mother as well a my other docs backed up. One Drive hadn't synced for quite some time but Drew had it handled! Thanks fellas!! You're the best!

About Best Buy Utica

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