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Frequently Asked Questions About Best Buy Utica

How do I check product availability at the Utica Best Buy?
How do I check my order status?
My local Utica Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Utica stores’ holiday hours?

Recent Reviews

4.1
(3253 reviews)
Dennis S
October 17, 2025
5 out of 5
I had a samsung device issue. This store went WAY over and beyond my expectation. Maxine, Sitti, and many others gave me the absolute most attention I have ever experienced. Should you ever need the Geek Squad look up and visit the Utica Best Buy they are a busy team. And they are a team.
Matt M
October 15, 2025
5 out of 5
Boom. Pickup rules!!!
Sky B
October 14, 2025
3 out of 5
Just like all of the other bestbuys I been to.
Steve H
October 08, 2025
1 out of 5
Went into the Utica store at 10:45 this morning and there were about 10 customers milling around because no one was on the floor. I asked a lady stocking shelves (not a blue shirt) if anyone was working today. Her response was that people would be coming in in about an hour. There were people at the cell phone counter, but nobody working the floor.
Response from Best Buy
October 08, 2025
Hi, Sorry to hear that the store didn't have employees to assist you. We want to hear more about this experience. Please mention review # 53171 when connecting on the links below. Facebook (https://bby.me/8x9goy) Twitter/X (https://bby.me/284sv1) Instagram (https://bby.me/x5vxw7)

About Best Buy Utica

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