header_logo

More to Explore

Frequently Asked Questions About Best Buy Utica

How do I check product availability at the Utica Best Buy?
How do I check my order status?
My local Utica Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Utica stores’ holiday hours?

Recent Reviews

4.1
(3309 reviews)
Mirna M
March 07, 2026
1 out of 5
They were supposed to come and install the dishwasher. But they cancelled the dishwasher and the service without contacting me or consulting me.
Response from Best Buy
March 07, 2026
Hi, Mirna, Thank you for taking the time to leave feedback for us regarding your recent interaction. I can understand wanting your service to occur as expected. So that we can look into this closer, be sure to send us a private message on any of the following social media platforms: Facebook (https://bby.me/jiqtkv), X (https://bby.me/mbndsi), or Instagram (https://bby.me/vvgbc3). Please mention “Google review #126840” in your social media message. We look forward to assisting you!
Charlotte C
March 06, 2026
4 out of 5
They didn't have what I was looking for however the customer service was nice
sumera r
March 01, 2026
5 out of 5
Good
Hashim A
February 28, 2026
1 out of 5
Ai answer machine is horrible
Response from Best Buy
February 28, 2026
Hey there. We can understand wanting to get in touch with someone who can get you the answers that you need. Please send us a private message on social media, so that we can get you all squared away. Please reference your review number, 123977, when you reach out. Thank you. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy

About Best Buy Utica

bestbuy.com