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Frequently Asked Questions About Best Buy Westland

How do I check product availability at the Westland Best Buy?
How do I check my order status?
My local Westland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Westland stores’ holiday hours?

Recent Reviews

4.1
(4783 reviews)
Melvin B
January 10, 2026
2 out of 5
I literally had to call and talk to customer service as I walked around the store. Not one in-store associate ever approached me and asked if I needed help. A couple looked my way, but once we made eye contact the turned their heads and looked away. This was before I called customer service. That being said, customer service on the phone was amazing and saved this review from being 1 star!
Response from Best Buy
January 11, 2026
Hello, Melvin, Thank you for sharing your feedback regarding your experience during your visit to one of our stores. This is quite concerning. We try to pride ourselves in ensuring we provide great customer service. We’d like to get this reviewed further for you. First, we will need more details from you. Please write us through our social media channels on Instagram (https://bby.me/1c8jut), X/Twitter (https://bby.me/t2dpur) or Facebook (https://bby.me/zl34wg) with the full details of your situation. Also add Google Review 103223. We look forward to hearing from you.
Manko M
January 05, 2026
4 out of 5
when it’s slightly busy it’s almost like you can’t find someone to help you, when they’re slow everybody keeps asking if they can help you but overall the people are helpful when you need info on certain tech/electronics or appliances and they usually keep the place well stocked in inventory
Ronald M
January 04, 2026
5 out of 5
Very helpful. Took a while to find product.
Mr.Charles O
December 29, 2025
3 out of 5
Slo customer service

About Best Buy Westland

bestbuy.com