Nikhila Y
February 17, 2025
My go to shopping center for tech stuff
Thomas S
February 14, 2025
We purchased two t v's a 75in samsung
And a 60in samsung tv. Both of those TV's were supposed to come with a free Xbox game pass ultimate, neither the store.Or bestbuy.com will honor the xbox ultimate free items. So my advice to you is , don't shop the store if you are expecting A free item with your purchase
Response from Best Buy
February 14, 2025
Hello Thomas Smith,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64814206. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64814206
Thanks,
^Ezra
Went to pick up a TV that was pre-ordered. nobody could find it , there was 4 in stock . Took 35 minutes to get it.
Avoid this place it's a joke nobody knows what's going on. Better luck at Novi location.
Response from Best Buy
February 08, 2025
Hi, John,
Thanks for taking the time to leave a review here on Google. I can certainly understand expecting your item in a timely manner when using Store Pickup.
If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64791200” when reaching out on social media.
Regards,
^Ravi