Waited for 15 mins, and nobody showed up for help. I will never go back again.
Response from Best Buy
February 18, 2025
Hello, Ahmad.
Thank you for taking the time to provide this feedback. We always strive for the best customer service, so to hear this has not been your experience is concerning.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams and assist in any way that we can. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Best,
^AllisonS
I visited on Valentine’s Day 2/14/25 Paul went above and beyond great Customer Service. He solved the problem he made my day, if I ever need to come back I would definitely ask for Paul at the
Westland location. Thanks again Paul.
Nikhila Y
February 17, 2025
My go to shopping center for tech stuff
Thomas S
February 14, 2025
We purchased two t v's a 75in samsung
And a 60in samsung tv. Both of those TV's were supposed to come with a free Xbox game pass ultimate, neither the store.Or bestbuy.com will honor the xbox ultimate free items. So my advice to you is , don't shop the store if you are expecting A free item with your purchase
Response from Best Buy
February 14, 2025
Hello Thomas Smith,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64814206. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64814206
Thanks,
^Ezra