Frequently Asked Questions About Best Buy Westland
How do I check product availability at the Westland Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Westland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Westland stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Westland Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4644 reviews)
James C
March 28, 2025
4 out of 5
They are good and knowledgeable about what they have but the guy was so excited abt us getting a credit card he was paying attention and sold us 2 dryer and not a washer and a dryer but they eventually fixed the situation so I really don't have know issues with best buy I will still go and purchase items from them.
Dakotah M
March 28, 2025
1 out of 5
Didn’t follow line order when people waited hours in line for a release. So many patient customers got absolutely dooped
Response from Best Buy
March 28, 2025
Good Morning, Dakotah.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64978484" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey
James H
March 28, 2025
5 out of 5
Every staff member was very helpful and knowledgeable in their area of expertise. Other stores need this value of customer service. I was completely blown away by my experience. Needed a USB extender for my PS stand as I didn't want to drain more power from my PS5 Pro so now it's hooked to back of the TV instead
Sharon L
March 26, 2025
5 out of 5
The installation guy that put my radio in my jeep, he went above and beyond his job. My license plate was hanging on by one screw. He went through all the stuff on the work bench and came up with something and to this day it has stayed on. Thank u again install guy from Westland.