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Services Offered
  • Geek Squad Services icon
    Geek Squad Services
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    Apple Shop
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    Windows Store
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    Samsung Experience Only
  • Sony Experience icon
    Sony Experience
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    LG Experience
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    Car & GPS Installation Services

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Frequently Asked Questions About Best Buy Westland

How do I check product availability at the Westland Best Buy?
How do I check my order status?
My local Westland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Westland stores’ holiday hours?

Recent Reviews

4.1
(4797 reviews)
Matthew K
February 22, 2026
1 out of 5
Walked in Asked what I thought was a simple question about USB security keys Was told I should talk to geek squad Geek squad may not have been overtly rude, but they were not helpful or accommodating to anyone in line One woman was scheduled for 3:20 and noone even spoke to her until 334, meanwhile the one guy at the counter was just talking to a customer, not working on the computer, then he left as soon as he was done shooting the breeze
Response from Best Buy
February 22, 2026
Hello Matthew, We would feel the same way if we did not get the help we needed trying to make a simple purchase for USB security keys. And we’re really grateful you took the time to share your experience with us. Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #120626 in a private message. We’re here to listen and help however we can. • Facebook (https://bby.me/mtvlte) • Twitter/X (https://bby.me/pgnbme) • Instagram (https://bby.me/e62rsi)
Cher P
February 20, 2026
5 out of 5
Very helpful!
Dre W
February 17, 2026
1 out of 5
Terrible customer service.
Response from Best Buy
February 17, 2026
We appreciate you taking the time to leave a review, and always expect our customers to have a good experience with our teams. We'd like to hear more and to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/tdafaq), Twitter/X (https://bby.me/b5sdne), or Instagram (https://bby.me/2r3i80), and mention your Google review, 118606.
Laurie K
February 06, 2026
5 out of 5
My wife and I came in to look at laptops/tablets and a guy named Avery assisted us. He was very kind, helpful and knowledgeable. Please make sure he knows that hes amazing!

About Best Buy Westland

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