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Frequently Asked Questions About Best Buy Rivertown Crossing

How do I check product availability at the Rivertown Crossing Best Buy?
How do I check my order status?
My local Rivertown Crossing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Rivertown Crossing stores’ holiday hours?

Recent Reviews

4.1
(2546 reviews)
Chantel C
October 15, 2025
1 out of 5
Yesterday this store sold me a dented laptop they falsely labeled as "Good" condition with "residue". Turned out to be fair condition due to the huge noticeable dent on the back of the bottom screen that distorts the laptop display. For $900 I could've just bought a new laptop instead.
Response from Best Buy
October 15, 2025
Good Morning, Chantel, We absolutely understand how you are feeling after an issue occurred with the condition of your open box laptop. We would love to connect with you and review this further. Please feel free to send our team a private message on social media with your Google review case ID, so we can help: #56039. - Facebook (https://bby.me/q4axc3) - Twitter/X (https://bby.me/o4v3bn) - Instagram (https://bby.me/mv52vi)
Evan B
October 07, 2025
5 out of 5
Good
Mike F
September 27, 2025
4 out of 5
Google lady is the best.
Deborah B
September 17, 2025
4 out of 5
Staff member very helpful

About Best Buy Rivertown Crossing

bestbuy.com