Frequently Asked Questions About Best Buy Rivertown Crossing
How do I check product availability at the Rivertown Crossing Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Rivertown Crossing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Rivertown Crossing stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Rivertown Crossing Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2617 reviews)
Charlanne C
June 20, 2026
5 out of 5
Left my laptop on car & it was ran over by traffic
Kathryn A
June 16, 2026
2 out of 5
I do not recommend coming here for a repair. The supervisor in the Geek Squad desk did not greet me or make eye contact. They were very inhospitable. It was difficult to tell when they were speaking to me or their employee. In the ends they ended up not repairing my device. It was a waste of 30 minutes time and I felt the exchange was disrespectful.
Response from Best Buy
June 16, 2026
Hello, Kathryn,
Having concerns with not being greeted by Geek Squad in the Wyoming, MI Best Buy location can be difficult. Please reach out to us on any of our social media profiles below with Review 173363 for support.
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