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Frequently Asked Questions About Best Buy Rivertown Crossing

How do I check product availability at the Rivertown Crossing Best Buy?
How do I check my order status?
My local Rivertown Crossing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Rivertown Crossing stores’ holiday hours?

Recent Reviews

4.1
(2622 reviews)
Sheldon R
June 29, 2026
3 out of 5
Another place I only go to when I have to. The shopping experience for electronics is not what it once was.
Response from Best Buy
June 29, 2026
Hello, Thanks for sharing this with us. We understand having favorite stores change over time, isn't always ideal. We'd love to learn more though about how we can improve. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/Unem09), Twitter/X (https://bby.me/qVrK18), or Instagram (https://bby.me/LNSiPl), and refer to your "Google review #179845" in your message.
Charlanne C
June 20, 2026
5 out of 5
Left my laptop on car & it was ran over by traffic
Kathryn A
June 16, 2026
2 out of 5
I do not recommend coming here for a repair. The supervisor in the Geek Squad desk did not greet me or make eye contact. They were very inhospitable. It was difficult to tell when they were speaking to me or their employee. In the ends they ended up not repairing my device. It was a waste of 30 minutes time and I felt the exchange was disrespectful.
Response from Best Buy
June 16, 2026
Hello, Kathryn, Having concerns with not being greeted by Geek Squad in the Wyoming, MI Best Buy location can be difficult. Please reach out to us on any of our social media profiles below with Review 173363 for support. Facebook (https://bby.me/QQyOcN) X (https://bby.me/VWk3bx) Instagram (https://bby.me/MOY8AH)
Brett R
June 11, 2026
5 out of 5
Helpful friendly staff. Great service.

About Best Buy Rivertown Crossing

bestbuy.com