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Best Buy Rivertown Crossing
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy Rivertown Crossing
How do I check product availability at the Rivertown Crossing Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Rivertown Crossing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Rivertown Crossing stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Rivertown Crossing Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2592 reviews)
Dylan O
January 24, 2026
5 out of 5
It's Best buy. I mean what do I have to say about Best buy appliances, electronics, everything you need and want pretty much in one place. And I'm a geek so yeah this one kind of explains itself. I will be completely honest though their pricing is kind of crazy. If you know you know. Right now technology is skyrocketing through the roof with pricing in some areas like ram processors and graphics cards. Just not exactly a good time to go there for these types of things but everything else seems pretty good, they do have some good deals going on though. Open box as well as you know some more budget options. They had a gaming PC for around $1,000 that would handle most medium games nowadays.
Mike S
January 22, 2026
1 out of 5
Employees refuse to help you, then snicker and laugh when you ask questions. Management isn’t much better. Avoid at all costs.
Response from Best Buy
January 22, 2026
Hi, Mike,
It's important that you get the best experience possible when looking for assistance, We can imagine how this must have made you feel and would like to assist by looking into this further. Please send a private message via Facebook (https://bby.me/z88y5t), Twitter/X (https://bby.me/iugx1j), or Instagram (https://bby.me/a00n8h). When you reach out, please mention that you're responding to "Google Review 107785".
Gary S
January 22, 2026
1 out of 5
Managers lie straight to your face.
Claiming “items are street dated, can’t sell yet”
But will turn around and sell it to other customers 5 minutes later.
When you ask about it the next day, they’ll tell you “I never said that” “nothing was being held” and “you didn’t see anything”. “Well I’m the manager”
Customer service is abysmal, even after you spend thousands.
This store is a Wild West as they back door product. What a joke.
Response from Best Buy
January 22, 2026
Hi, Gary,
Thank you for reaching out here to share this review. We hate hearing your recent store visits have been negative ones, and would be happy to connect to learn more.
To get started, please send us a message on Facebook (https://bby.me/65lkmg), Twitter/X (https://bby.me/ujibjj), or Instagram (https://bby.me/4hix3q). Please also include a note stating you are reaching out from a Google review by including this reference number: #107784. We look forward to hearing from you!
Edward
January 10, 2026
5 out of 5
By mini fridge died and I needed a new one. Online was too expensive and would take too long. I swung into the store, pointed it the one I wanted, someone rang me up for it, And they brought it out to my car. The whole process took 20 minutes, and it was cheaper than buying it online. Plus I got the benefit of not having my food rot while I wait.
10 out of 10 would buy a mini fridge here again