Everyone was nice and friendly. I got myself two things and my bf got himself a new controller.
Clean, nice variety of products, and helpful staff
They are always very well staffed.
Especially when you need someone to come lift a heavier item your returning or exchanging.
Was at Baxter on 4-13-25 bought a cell phone that turned out to be defective,back today 4-16-25 , customer service gentleman was very helpful ,the young lady that did our return was very rude ,acted like return was out of her pocket,Brock at geek squad was awesome,wish management would call me to discuss situation.probably my last visit to store because of one individual that should not be at customer service desk
Response from Best Buy
April 16, 2025
Hello and thanks for reaching out on Google, Michael.
We expect customers to have a pleasant experience in our store and understand the frustration when you felt we missed the mark. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 65048218.
Kindly,
^Graham