Came here for a new radio install that didn’t pan out. Guy pulled quite the attitude and essentially gave up on the install after a 5 hour wait. Then came to realize he didn’t even plug in my old thermostat correctly. Bad experience altogether.
Response from Best Buy
March 06, 2025
Hi, Jacob,
Thank you for your review. I certainly understand how challenging it is when services don't go as expected. This is not the experience we would want for any of our customers, and we appreciate your feedback as it helps us continue to improve.
So that we can formally document your feedback and address any concerns you may have, please feel free to reach out to us on social media using any of the links provided below. Please be sure to include your full name, phone number, and email address. Also, be sure to mention “This is in regard to Google review 64896890”.
Facebook: facebook.com/BestBuy
Instagram: instagram.com/bestbuy
Twitter/X: twitter.com/BestBuySupport
Kind regards,
^Pre
Lindsey L
February 08, 2025
We tried Home Depot for buying our new washing machine, but ALL of them have to be ordered and take a week to arrive. We went to Best Buy, and Nick assisted us. He helped us to get one that was in stock, and exactly what we wanted. Nick was very knowledgeable and helpful, and he provided wonderful customer service!
Great place to get your electronics amazing staff