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Frequently Asked Questions About Best Buy Baxter
How do I check product availability at the Baxter Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Baxter Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Baxter stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Baxter Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1424 reviews)
Ellen H
December 12, 2025
5 out of 5
Our new kitchen appliances are beautiful! We were very happy with the purchase of our appliances from Best Buy. A kitchen remodel is never easy but the delivery people, particularly James and his partner were top notch. Dom did a great job also helping us with a couple issues in the store. These people are professional and experienced and patient when their customers make mistakes thinking something scratched but it wasn’t(we hadn’t taken all the wrapping off the appliance)Thank you to the whole team in Baxter! Our kitchen is beautiful!
Marie H
November 19, 2025
2 out of 5
They charge to put on screen protectors now (regardless of if you are just purchasing or if it's a warranty replacement).
Response from Best Buy
November 19, 2025
Hi, Marie,
Thanks for reaching out to us. I can understand expecting clarity on our installation fees. Service fees of this nature are charged per occurrence. Therefore, if you get a replacement screen, Geek Squad would charge a fee to install it again.
If you have any additional questions or concerns, please send us a private message. We would be happy to assist you on any of the following platforms: Facebook (https://bby.me/lou050), Twitter/X (https://bby.me/l81oku), or Instagram (https://bby.me/wd258g).
Please mention the phrase “Google review #71587” when reaching out.
Laurie T
November 12, 2025
1 out of 5
Went back in to inquire about purchasing a fridge in 2 days so I could get a quote price. There was 1 employee working on the floor and they were with a customer so I proceeded to customer service and I was told that they "are short handed and someone just went on break" then I asked "ok so do I need to flag someone down or what?" He then said "yeah" and we left. Lost a buyer just then! Bye!!
Justin M
October 15, 2025
1 out of 5
phone number couldn't reach a real person