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Best Buy Baxter
Services Offered
Geek Squad Services
Windows Store
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Apple Authorized Service Provider
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Baxter
How do I check product availability at the Baxter Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Baxter Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Baxter stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Baxter Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1372 reviews)
Jessica H
November 24, 2024
5 out of 5
Don’t usually review a chain store, but this location had the best employees. Every occasion I needed to run to the store they new exactly how to help what I needed. Nick employee was very knowledgeable! Was happy to help. I believe this spot needs more recognition for the employees vs. the products the chain sells.
Cody B
October 31, 2024
1 out of 5
First I bought an open box rog ally knowing hey if it has some cosmetic problem as excellent, I didn't care. I get this over the gaming sale last weekend. But I got it and it looked great. Only a ding over the screw hole and the stand was missing. Then I downloaded rocket league to test the functions. I found the right trigger did not work. I thought well time for an exchange so I called Best buy support. That's where everything went sideways. Support said yeah we will replace it. Then canceled the replacement order even though stock is still available. So I called back again. Got transfered back into queue 4 times over the phone. While waiting chatted them and that rep hung up the chat when I asked why my exchange was canceled. Finally after 1 hour of hold and attempts I got a supervisor. They said I have to return the item and repurchase it. I asked for my price to be honored since the sale was done. I was told they would not honor the price either.
TLDR: Buyer beware buy from another company best buy customer service sucks
Response from Best Buy
October 31, 2024
Hello Cody,
I appreciate your feedback. I can empathize with your disappointment concerning the receipt of a defective product, and I too would prefer to arrange for an exchange.
I'd like to ensure this is looked into further. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details regarding your visit, including the location, date, and approximate time. If you can also include, Google Review in your message, it'd be appreciated.
Regards,
^Kristy
Daniel W
September 16, 2024
5 out of 5
I stopped in due to issues with my laptop and Conner and Brock were working in the Geek Squad. They were both very helpful and informative and were able to assist me in getting my laptop working again. They also explained a few helpful tips.
Best Buy is LUCKY to have employees like Conner and Brock.
David B
September 15, 2024
5 out of 5
Fast service