'%3e%3cpath%20d='M9.31547%206.89836L3.79467%2012.3348C3.5744%2012.5551%203.21822%2012.5551%202.99795%2012.3348L2.6652%2012.002C2.44493%2011.7818%202.44493%2011.4256%202.6652%2011.2053L7.45958%206.5L2.66989%201.79467C2.44962%201.5744%202.44962%201.21822%202.66989%200.99795L3.00264%200.665202C3.22291%200.444933%203.57909%200.444933%203.79936%200.665202L9.32015%206.10164C9.53574%206.32191%209.53573%206.67809%209.31547%206.89836Z'%20fill='%230046BE'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3677_10840'%3e%3crect%20width='12'%20height='12'%20fill='white'%20transform='translate(0%200.5)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Come see our new look!
Immerse yourself in the latest technology, hand on. Learn More
Best Buy Burnsville
Services Offered
Geek Squad Services
Apple Shop- Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Burnsville
How do I check product availability at the Burnsville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Burnsville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Burnsville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Burnsville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1618 reviews)
Tara H
February 24, 2025
3 out of 5
Date of Visit: 01/12/2025 - Clean, fresh, new, what's not to like? Restrooms were gorgeous & perfectly clean. Staff looked bored - but only approached us once to ask if we needed help so that was nice. We definitely prefer the Roseville Best Buy vs this new one, but it's nice to have option throughout the TC Metro (the new Burnsville store was minimally stocked at the time we visited - perhaps because it's new & hadn't gotten product in yet?)
Response from Best Buy
February 24, 2025
Hello,
Thanks for sharing your feedback with us. A new store can certainly be exciting to visit, though I understand not finding the product or quality assistance that you needed, isn't ideal. I'd like to have our corporate team review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and mention your "Google review 64847526" in your message.
Sincerely,
^Melissa
Chim K
February 22, 2025
1 out of 5
Purchased an asus laptop just a few months ago. Laptop just completely died when doing an update. Brought in to Geek Squad at the new Burnsville location and I was told that there was nothing they can do there. That they are not authorized to work on asus laptop & that I had to call them myself & have sent in myself. Found out after speaking to asus & another Best Buy rep I was told that Best Buy can work on asus laptop and that they can send it in for repair if needed. Staff at that location needs better training!
Response from Best Buy
February 23, 2025
Hello,
Thanks for taking the time to share your feedback with us. I understand being told that our Geek Squad couldn't repair your computer, only then to be told by ASUS that they should be able to, wouldn't have been a welcome experience. I'd like to have our corporate team review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details on when you visited our Burnsville store with the laptop. Please also refer to your "Google review 64842926" in your message to us.
Sincerely,
^Melissa
Kev D
February 16, 2025
5 out of 5
Great service.
elkodude
February 16, 2025
4 out of 5
Beautiful new store. Very busy. FYI, to see the Geek Squad, you need to make an appointment.