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Best Buy Burnsville
Services Offered
Geek Squad Services
Apple Shop- Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Burnsville
How do I check product availability at the Burnsville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Burnsville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Burnsville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Burnsville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1602 reviews)
Lori P
January 17, 2025
5 out of 5
Friendly service, knowledgeable help, beautiful new store!
Granite U
January 16, 2025
5 out of 5
Granite Unlimited loves to shop at best buy for all of our electronics!
Dave C
January 16, 2025
2 out of 5
I was greeted and asked my interest. I indicated a desk top computer, they directed me and radioed someone that I was coming to that area. I arrived to find an associate playing on their computer screen. I wandered a bit and a 2nd associate asked me what I needed and directed the first one to assist me. What a joke... All they did was look in the BB website in their phone. I provided more details i.e. 16gb ram, new monitor, webcam and speakers. Then the hunt began, back and forth between BB website and aisles in the store. On his 3rd trip back to the 'warehouse' I decided there was no skill/experience or help available here. So I left and purchased a new $1200 system elsewhere.
Response from Best Buy
January 16, 2025
Hey there.
Thank you for your review, Dave. This is certainly not the kind of experience we want our customers to have. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (http://facebook.com/BestBuy)
- Twitter/X (http://twitter.com/BestBuySupport)
- Instagram (http://instagram.com/BestBuy)
When reaching out, please mention it is regarding your Google Review 64685083.
Kindest Regards,
^Vanessa
Gock B
January 15, 2025
1 out of 5
Best buy has gone to the dogs. Miss poor help. The employees act why are you asking me.
Response from Best Buy
January 15, 2025
Hi, Gock,
Though it is not how we want customers to feel when shopping at their local Best Buy store, we appreciate your feedback. It is important that customers enjoy their visit, and we'd be happy to learn more to help create better customer experiences. Kindly send a private message that includes your full name, phone number, and email address to: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy).
To ensure proper routing, please mention that you are responding to Google review 64682879.
Thanks,
^Tina