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Frequently Asked Questions About Best Buy Burnsville

How do I check product availability at the Burnsville Best Buy?
How do I check my order status?
My local Burnsville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Burnsville stores’ holiday hours?

Recent Reviews

4.0
(1733 reviews)
Joshua M
September 03, 2025
5 out of 5
Great location friendly staff.
Su M
September 02, 2025
1 out of 5
I went to geek squad to pick up my phone and I stood there for 40 mins and no one helped . It was very frustrating. There are only two people working and the were avoiding eye contact with me . I told them it was a pick up and they said they are busy with people and finally one of them decided to get up and call someone for us . It was infuriating. Someone else also had an appointment and he left after no one talked to him for 30 min .
Response from Best Buy
September 03, 2025
Good Morning, Su, We absolutely understand how you are feeling after not getting the assistance you needed when you arrived for your phone pickup. We would love to connect with you and work to better assist you. Please feel free to contact our team by sending us a private message on social media. - Facebook (https://bby.me/douvnf) - Twitter/X (https://bby.me/kr6ms8) - Instagram (https://bby.me/3cs5kj)
Abdul J
August 30, 2025
5 out of 5
Abdi was a cool young man, he helped my kids in getting the right laptop for school. I like the store's team in general.
Jeff
August 25, 2025
5 out of 5
This a brand new store and it's gorgeous. Easy to find things in the store. Good friendly staff.

About Best Buy Burnsville

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