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Frequently Asked Questions About Best Buy Burnsville

How do I check product availability at the Burnsville Best Buy?
How do I check my order status?
My local Burnsville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Burnsville stores’ holiday hours?

Recent Reviews

4.0
(1587 reviews)
maria s
December 01, 2024
5 out of 5
Muy buen servicio
Andre A
November 20, 2024
1 out of 5
I will not ever do business with best buy ever again. Thier credit card practices should be illegal
Response from Best Buy
November 20, 2024
Hello Andre, Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64450910" and share your full name, email, and phone number. Thanks, ^Vanessa
Jeremy M
October 07, 2024
1 out of 5
This place is all around bad. First off, you would never find this without gps, it feels like they purposefully made it hard to get to. Second, the store is very small, and the inventory reflects that. You might be able to find what you need, but you will maybe only find one option opposed to several like a bigger Best Buy. Lastly the service sucked and I would just really recommend not going to this location. It looks like they are closed and I do believe they are building a new Best Buy a few blocks down by the new cub. Hope that one is better, but the bar is low.
Response from Best Buy
October 08, 2024
Hello, Jeremy, Thank you for taking the time to reach out to us, and sharing your experience here. We know how important ease of access can be and wide selection of product with great customer service can be, and would like to take a closer look into this concern with you to ensure your feedback is documented with us! To continue working with our Best Buy Social Team and ensure your feedback is documented, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64285701. We do look forward to assisting you! Kindly, ^Brandon
Serafino D
September 28, 2024
1 out of 5
This store is closed, but will be moving to a new location soon.
Response from Best Buy
September 28, 2024
Hello, Serafino, Thank you for sharing your concern with the store being relocated. Please do reach out to any of our social media profiles below if you have any questions or concerns we can assist you with including review 64253741. Facebook (facebook.com/BestBuy) Twitter/X (x.com/BestBuySupport) Instagram (instagram.com/BestBuy) Sincerely, ^Tommy

About Best Buy Burnsville

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