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Frequently Asked Questions About Best Buy Burnsville

How do I check product availability at the Burnsville Best Buy?
How do I check my order status?
My local Burnsville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Burnsville stores’ holiday hours?

Recent Reviews

4.0
(1808 reviews)
Lloyd F
February 10, 2026
5 out of 5
Picking up Roodie around back. Very fast
Paul L
February 07, 2026
1 out of 5
Quoted 2 separate quotes for same service, in store quotes for $40, made a appointment, go in, same service, now says $100. Bait and switch, probably thinking would agree since already there.
Yikes Y
January 27, 2026
1 out of 5
ordered a bunch of things, including a TV and equipment 2.5 months ago to be installed in 3 days. they called to say they can't get the TV or speakers. I spoke to the salesperson 2 weeks ago to confirm the installation and asked if everything was in stock and he assured me it was.
Response from Best Buy
January 27, 2026
Hello, Thank you for your review. Ordering something to be told it is not available can be frustrating and disappointing, and we appreciate you bringing this to our attention. We would like to follow up here and make sure this is documented. Reach out to our support teams on social media, so we can better assist you. - Facebook (https://bby.me/nusmmt) - Twitter/X (https://bby.me/ytqjh9) - Instagram (https://bby.me/wt3y5y) When reaching out, please reference your Google Review 109722.
Xenoviah L
January 27, 2026
5 out of 5
While returning a laptop we didn't want everyone was kind and courteous. I don't think I have 1 complaint at all.

About Best Buy Burnsville

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