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Services Offered
Geek Squad Services
Apple Shop- Apple Authorized Service Provider
Trade-In
Yardbird Experience Shop
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Burnsville
How do I check product availability at the Burnsville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Burnsville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Burnsville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Burnsville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1878 reviews)
Becky
July 31, 2026
1 out of 5
I had a gift card to buy an unlocked phone online. Went to pick it up and spent over an hour trying to pick it up. There system wouldn't scan it. What a waste of my time and then I had to cancel it through their app because they couldn't do anything or figure it out. How bad is your system when I can't even have in hand something that I had already purchased online?!
Response from Best Buy
July 31, 2026
Hello Becky,
We can see why you’d be upset, and we’re really grateful you took the time to share your experience with us regarding your attempts to purchase a unlocked phone. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review # in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/loT22J)
• Twitter/X (https://bby.me/B3V1NN)
• Instagram (https://bby.me/IOzo6f)
Nate K
July 29, 2026
4 out of 5
Good store, usually find what I'm looking for here. Never had a bad experience with the staff.
Micky M
July 24, 2026
1 out of 5
Went to the new Best Buy in Burnsville. Had a specific item I was looking for, had one to show someone. Greater at door was going on break and pointed in space for someone else to help. I went to computers, a girl was walking very fast, I ask if I could see if she knew where I could an adapter, I showed her the piece. Not happy pointed me to an aisle, I went looking for a nother person, saw a woman was walking towards me, asked if I needed help, I said yes, showed her the adapter, she said she could help me if I needed a refrigerator, and kept walking. I left ... will not be going back to Best Buy again.
Dan D
July 24, 2026
4 out of 5
New store and great location