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Services Offered
Geek Squad Services
Apple Shop- Apple Authorized Service Provider
Trade-In
Yardbird Experience Shop
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Burnsville
How do I check product availability at the Burnsville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Burnsville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Burnsville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Burnsville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1874 reviews)
Micky M
July 24, 2026
1 out of 5
Went to the new Best Buy in Burnsville. Had a specific item I was looking for, had one to show someone. Greater at door was going on break and pointed in space for someone else to help. I went to computers, a girl was walking very fast, I ask if I could see if she knew where I could an adapter, I showed her the piece. Not happy pointed me to an aisle, I went looking for a nother person, saw a woman was walking towards me, asked if I needed help, I said yes, showed her the adapter, she said she could help me if I needed a refrigerator, and kept walking. I left ... will not be going back to Best Buy again.
Dan D
July 24, 2026
4 out of 5
New store and great location
Lee A
July 10, 2026
1 out of 5
The Geek Squad has REALLY gone down hill. Robert Stephens would be ashamed. Brought in a computer with a few days left on the “service plan”. Bad liquid cooler. Should have been a 15 minute check in. This is turning into a 2.5 hour ordeal because the “tech” can’t be bothered to multi task.
Next time I get a computer, it will NOT be from Best Buy
Response from Best Buy
July 10, 2026
Hello, Lee,
Thank you for reaching out to us here to share your expanse. We understand how important a repair can be, and we would like to take a closer look into this to ensure your feedback is documented. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 185537.
Facebook (https://bby.me/koIPMZ)
Twitter/X (https://bby.me/o5oqUF)
Instagram (https://bby.me/jUkdjM)
We look forward to assisting you there.
Joshua J
July 08, 2026
5 out of 5
Great store for your tech needs