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Frequently Asked Questions About Best Buy Burnsville
How do I check product availability at the Burnsville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Burnsville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Burnsville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Burnsville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1925 reviews)
Amy W
November 04, 2026
2 out of 5
The prices have gone so high for the same items that are offered on Amazon for much less.
Response from Best Buy
November 04, 2026
Hello!
We know our customers expect competitive pricing and confidence in their purchases. When you find the same item advertised at a lower price elsewhere, we understand why you would question the value of your purchase and seek clarification on our pricing.
If you would like to discuss your experience further please reach out to us at any of our social media accounts.
Facebook (https://bby.me/HdwKYR)
Twitter/X (https://bby.me/eE2JuO)
Instagram (https://bby.me/QNf3XE)
Be sure to mention your Google Review number, #248172, in your message. Thank you.
Loux V
October 17, 2026
5 out of 5
Helpful and was able to get what I needed done
Christopher C
October 17, 2026
5 out of 5
Clean, staff was extremely nice and helpful. Definitely would and will come back for other needs.
Eric P
October 16, 2026
5 out of 5
Both Managers Josh and Abdi are phenomenal
This is not just a Best Buy, this is like walking into your local hardware store-
Knowledgeable helpful and problem solving are just a few of their top tier skills-
iPad to kitchen appliances- these guys rock!