Picking up Roodie around back. Very fast
Quoted 2 separate quotes for same service, in store quotes for $40, made a appointment, go in, same service, now says $100. Bait and switch, probably thinking would agree since already there.
ordered a bunch of things, including a TV and equipment 2.5 months ago to be installed in 3 days. they called to say they can't get the TV or speakers. I spoke to the salesperson 2 weeks ago to confirm the installation and asked if everything was in stock and he assured me it was.
Response from Best Buy
January 27, 2026
Hello,
Thank you for your review. Ordering something to be told it is not available can be frustrating and disappointing, and we appreciate you bringing this to our attention. We would like to follow up here and make sure this is documented.
Reach out to our support teams on social media, so we can better assist you.
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When reaching out, please reference your Google Review 109722.
Xenoviah L
January 27, 2026
While returning a laptop we didn't want everyone was kind and courteous. I don't think I have 1 complaint at all.