Had the item I needed in stock!
Was in the store for about 20 minutes browsing. Not one available employee approached to see if I needed assistance. I saw 2 actually helping other customers at the registers.
On the way out, an employee said, "Have a nice evening."
Seriously??
- Not likely to be back.
Response from Best Buy
February 23, 2026
Thank you for taking the time to provide this feedback. We always strive for the best customer service, so to hear this was not your experience recently is concerning.
We would like to ensure your feedback is formally documented as well as assist in any way that we can. To do so, please send us a message on Facebook (https://bby.me/zepd5n), Twitter/X (https://bby.me/2thfhx), or Instagram (https://bby.me/rykr1q). Please be sure to include Google Review number 120746.
Thank you.