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Best Buy Burnsville
Services Offered
Geek Squad Services
Apple Shop- Apple Authorized Service Provider
Trade-In
Yardbird Experience Shop
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Burnsville
How do I check product availability at the Burnsville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Burnsville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Burnsville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Burnsville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1804 reviews)
Yikes Y
January 27, 2026
1 out of 5
ordered a bunch of things, including a TV and equipment 2.5 months ago to be installed in 3 days. they called to say they can't get the TV or speakers. I spoke to the salesperson 2 weeks ago to confirm the installation and asked if everything was in stock and he assured me it was.
Response from Best Buy
January 27, 2026
Hello,
Thank you for your review. Ordering something to be told it is not available can be frustrating and disappointing, and we appreciate you bringing this to our attention. We would like to follow up here and make sure this is documented.
Reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/nusmmt)
- Twitter/X (https://bby.me/ytqjh9)
- Instagram (https://bby.me/wt3y5y)
When reaching out, please reference your Google Review 109722.
Xenoviah L
January 27, 2026
5 out of 5
While returning a laptop we didn't want everyone was kind and courteous. I don't think I have 1 complaint at all.
Ben C
January 15, 2026
5 out of 5
Great store the staff is very helpful! I got some Bose headphones that weren't working with my TV got a replacement and they work great!
Jeremy D
January 08, 2026
1 out of 5
Went in for service on an Apple Watch. They couldn’t find our Apple care in the system which was active and for which we already paid the copay.
They tried to make us pay full for the repair then wouldn’t hold it or help get it sorted. They claimed not to be able to get hold of Apple care to clarify that we didn’t need to pay hundreds of dollars over the copay we had already paid. Sent us away.
Scheduling on the site didn’t work causing me to have to call the store in the first place.
We then walked into the Apple Store and were served as planned and out in 40
Minutes.