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Best Buy Burnsville
Services Offered
Geek Squad Services
Apple Shop- Apple Authorized Service Provider
Trade-In
Yardbird Experience Shop
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Burnsville
How do I check product availability at the Burnsville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Burnsville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Burnsville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Burnsville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1772 reviews)
Scott W
December 07, 2025
4 out of 5
I don’t get to Best Buy nearly as often as I used to. I don’t need as much, and I have to admit, the occasional cable or battery that I might need, I order from Amazon.
On this trip, my son had purchased a portable hard drive and was there for a pickup. It was Black Friday. When we arrived, we were directed to a table. They had staff there asking for ID and getting the orders. It was pretty easy.
The other thing that we looked at were some kitchen appliances. They had a decent selection, but unfortunately not the OTR microwave ovens that we had in mind.
One interesting note. Many of the appliances were plugged in and powered up, and not in demo mode. This meant that the refrigerators and some of the chest freezers were cold. And even more alarming was that some of the ranges could be turned on and get very hot.
Now in hindsight, I feel a little awkward and guilty that we left without telling anyone. Maybe someone will read this review.
Mark L
December 05, 2025
1 out of 5
Bought a TV online. Trying to curbside pickup as arranged. There are no instructions to let them know I'm here. No phone, link, nothing. Went inside, manager said wait in line 20 minutes and tell customer service to create a work order.. THERE IS NO FUNCTIONING CURBSIDE PICKUP HERE! AND NO MANAGER OR STAFF THAT CARES. Brand new store, already failing daily.
Response from Best Buy
December 05, 2025
Hello, Mark,
Thank you for reaching out to share your concerns with Curbside Pickup. There are directions that are provided when an order is made to park in a numbered spot and in the Best Buy App mark that you have arrived with your car type and color and advise where you may want us to put the item when we come out. Please reach out to us on any of our social media profiles below with Review 82134 if you need further support.
Facebook (https://bby.me/24cj17)
Twitter/X (https://bby.me/wcs0ky)
Instagram (https://bby.me/y1g329)
Tom “
December 05, 2025
5 out of 5
I love Best Buy and have been shopping here for as long as I can remember. The new Burnsville location is fantastic. The staff is always helpful and nice. Rarely do they not have what I am looking for. I am still old school, I like going into a store and buying things. The place is really busy all the time. I depend on this store for items that I need for my real estate business.
Polina P
December 02, 2025
1 out of 5
The service in this store is terrible.
You have to wait for a very long time, and they keep sending you from one employee to another.
At the pickup counter, the wait is also extremely long.
It’s a disaster.