Frequently Asked Questions About Best Buy Burnsville
How do I check product availability at the Burnsville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Burnsville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Burnsville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Burnsville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1863 reviews)
Steve G
October 29, 2020
2 out of 5
Seems like a big change is going on at this location. Customer Service employees need more training including how to speak about a customer with another employee while within earshot of the customer. "This guy (me) has a question about..." Customers should be referred to as "lady" or "gentleman".
Steve H
October 25, 2020
3 out of 5
1/2 empty store. Looks like Sears of 2018
Kyle H
October 23, 2020
5 out of 5
I had a great experience. I went in looking for z sound bar for my TV. I was expecting to spend $500+ dollars, but the sales guys showed me the Samsung T450 and it sounded amazing and had great base! The best price is that it was only $150!
Amir S
April 22, 2016
5 out of 5
Very friendly price match with Amazon. Very friendly people.