Shopping for a dishwasher and the sales person and manager of that department were helpful and gave us many options to keep the price in our range.
It was at most tolerable.
Response from Best Buy
January 16, 2025
Rodney,
Thank you for the review. I understand your experience at Best Buy may not have been a reflection of the expectations we have in place. We would like to learn more about your experience.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64685785.
Regards,
^Kristy
Staff don’t want to help you. Bad attitude. Never comeback to this store.
Response from Best Buy
January 07, 2025
Hello.
Thanks for reaching out and providing your feedback. We are saddened to hear that this was your experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64651266" and share your full name, email, and phone number.
Thanks,
^Jacob
Been here 4 times this year, each time for a different gift. Store is always clean, customer services needs to be better. There's never anyone around when you need something and when someone finally come to help they're in a bad mood.
Response from Best Buy
January 05, 2025
Hello, Jo.
Thank you for taking the time to provide this feedback. We always strive for the best customer service, so to hear this has not been your experience is concerning.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams as well as assist in any way that we can. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include Google Review number 64646260.
Best,
^AllisonS