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Frequently Asked Questions About Best Buy Coon Rapids

How do I check product availability at the Coon Rapids Best Buy?
How do I check my order status?
My local Coon Rapids Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Coon Rapids stores’ holiday hours?

Recent Reviews

4.0
(2040 reviews)
Joseph B
January 17, 2025
1 out of 5
Was in store today 1-17-25 and had to walk around looking for help, after I found a person sitting in a chair doing nothing by himself I asked for help finding a camera and he said we don't have any, as I was walking out I passed the display and saw 2 locked up, went back to him and told him there's 2 in the case, he said ok and walked away so I left the store.
Response from Best Buy
January 17, 2025
Hi, Joseph, Thank you for taking the time to share this review with us, although we hate to hear your recent in-store visit was far from a positive one. We would like to get some more details from you, and ensure your feedback is escalated to the appropriate teams. To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64697841. We look forward to hearing from you! Regards, ^Katie
Kurt S
January 17, 2025
4 out of 5
Shopping for a dishwasher and the sales person and manager of that department were helpful and gave us many options to keep the price in our range.
Rodney R
January 16, 2025
3 out of 5
It was at most tolerable.
Response from Best Buy
January 16, 2025
Rodney, Thank you for the review. I understand your experience at Best Buy may not have been a reflection of the expectations we have in place. We would like to learn more about your experience. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64685785. Regards, ^Kristy
Mv M
January 06, 2025
1 out of 5
Staff don’t want to help you. Bad attitude. Never comeback to this store.
Response from Best Buy
January 07, 2025
Hello. Thanks for reaching out and providing your feedback. We are saddened to hear that this was your experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64651266" and share your full name, email, and phone number. Thanks, ^Jacob

About Best Buy Coon Rapids

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