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Frequently Asked Questions About Best Buy Coon Rapids

How do I check product availability at the Coon Rapids Best Buy?
How do I check my order status?
My local Coon Rapids Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Coon Rapids stores’ holiday hours?

Recent Reviews

4.0
(2181 reviews)
Jamie
December 14, 2025
1 out of 5
Very rude employees! They walk away when you ask for help. Don’t give me the same “sorry, bla, bla, bla.” By reading the reviews, you never say anything to the employees and the same old BS continues! I will not be back. I honestly hope this store goes under like a lot of the other ones have. You all deserve it! PS I had over 200.00$ in iPhone accessories that I was going to purchase, but I put them all back and bought from the Apple Store. I’ll give my money to a company that actually appreciates my business!
Response from Best Buy
December 14, 2025
Hello, Not receiving assistance when making a purchase is frustrating. Allow us to hear more about this experience. Please connect with us on social media links. Mention review #87996. Facebook (https://bby.me/oda4h7) Twitter/X (https://bby.me/k5mtnc) Instagram (https://bby.me/kbo79v)
Judith N
December 14, 2025
5 out of 5
Friendly, Patient and professional
Maria B
December 13, 2025
1 out of 5
The employees were everywhere but nowhere all at the same time. As if they were purposely avoiding you😂 went in to buy AirPods but couldn’t find an available employee anywhere to ask questions so ended up leaving.
Response from Best Buy
December 13, 2025
Hello Maria, Thanks for reaching out and providing your feedback about your visit to our Coon Rapids. We would love to document your experience as we are always looking to improve. To connect with a representative, you can contact us through social media. You can find us at a Social Media platform listed below and reference Google Review #87495 in a private message. Facebook (https://bby.me/tklrt6) Twitter/X (https://bby.me/rrr1a3) Instagram (https://bby.me/ce17is)
Josh P
December 12, 2025
1 out of 5
Ordered curbside for a simple speaker harness and wound up having to wait nearly 30 minutes even after walking in to request the item! Incredible! Don't bother calling either. It's AI driven and will frustrate you more than the old "press 1 for...". I will definitely be avoiding this location for future needs.
Response from Best Buy
December 12, 2025
Hi, Josh, Thank you for your review. It can be frustrating to have to wait longer than expected for a pickup. If you'd like to formally document your experience, please send a private message on social media. Kindly include Google Review 86679 in your message. Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport

About Best Buy Coon Rapids

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