Best Buy Coon Rapids

For 20 years I've been falling for the same Best Buy trick. They say they have the item I want in stock, I drive there, they don't have it, BUT they have this other one thats 50% more expensive! Yesterday I went in to buy a keyboard, website said they had 3 or 4 left in stock, there are zero on the shelf. I stand around looking for help for 10 minutes, people walking by, but none of them are looking to help anyone. I grab the more expensive one, but then after waiting at the register for 5 minutes, as other employees walk around, none opening a second register, leaving me waiting for some guy dumping stuff out of a box on the counter, I thought, Why am I rewarding this place with a more expensive purchase for this lousy service. I set it down on the empty service counter and walked out. Can't imagine I'll be back for several years, thats how this normally plays out for me.

So disappointed today. Our refrigerator quit. We stopped in to check out new ones. We never had a single person help us. I even had a worker say they would send someone over, but no one came. We won't be back.

Fantastic job

Came in to buy a Samsung tv 3 times and a tv brand member showed me tvs I was not interested in. Basically told me the tv I wanted was less superior to what I wanted to buy. After 3 times of walking out upset that I felt like I couldn't buy what I wanted I went to Walmart and they gladly helped me buy a 75" Samsung tv. Really dont like being told how or what I should spend my money on.