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Frequently Asked Questions About Best Buy Coon Rapids

How do I check product availability at the Coon Rapids Best Buy?
How do I check my order status?
My local Coon Rapids Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Coon Rapids stores’ holiday hours?

Recent Reviews

4.0
(2204 reviews)
José P
February 12, 2026
1 out of 5
I stopped today to buy a phone and a TV at this store this morning, no one came to me and ask if i need help all the workers they in their own business. Inwentbto different location and I was very happy with the customer service.
Response from Best Buy
February 12, 2026
Hi there, José, Thanks for taking the time to leave a review. I can certainly understand expecting attentive support when coming in to make a purchase. If you require assistance on this matter, you are always welcome to send us a private message via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Please mention the phrase “Google review #116402” when reaching out on social media.
Declan T
February 07, 2026
5 out of 5
Big shout-out to the Best Buy customer service team! They went above and beyond to help resolve a lost shipment issue for my Logitech G502 HERO gaming mouse. The staff was friendly, responsive, and genuinely committed to getting the problem sorted out quickly.
Lala
February 03, 2026
1 out of 5
You buy a phone INCLUDING a phone line SIM card. The employee who works in the electronics department INTENTIONALLY let you buy a phone that they know is LOCKED and CANNOT be used with the SIM card you’re buying. They know they’ll get some money out if you when you return the phone that they KNOW will NOT work with the SIM card !!!!!! So there you go returning the phone and getting ripped off with their “restocking fee” when they were the ones who knowingly sold you a device that would not work with the SIM card you purchased from them at the same time you buy the phone… THATS HOW THEY scam you…. They know these SIM cards will not work with the LOCKED phones. They know which phones are locked to a carrier or NOT. we don’t know and they do not tell us, they know we’ll come back to refund and they get to keep the money
Myah N
January 29, 2026
5 out of 5
Employees are always knowledgeable and if they aren't sure they will always double check to make sure you're getting the help you need

About Best Buy Coon Rapids

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