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Frequently Asked Questions About Best Buy Duluth

How do I check product availability at the Duluth Best Buy?
How do I check my order status?
My local Duluth Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Duluth stores’ holiday hours?

Recent Reviews

4.1
(2124 reviews)
matt c
December 26, 2024
5 out of 5
best buy is my favorite store with five star's
Response from Best Buy
December 26, 2024
Hello, Matt, Thank you for reaching out in regards to your concern with your in store experience in Duluth, MN. I can understand that having a rough interaction at your local Best Buy can be difficult. We would like to hear more on your experience if you could reach out to us on any of our Social Media Profiles below for support with Review 64610165. Facebook (facebook.com/BestBuy) Twitter/X (x.com/BestBuySupport) Instagram (instagram.com/BestBuy) Thanks, ^Tommy
Patti D
December 20, 2024
5 out of 5
This is quite the store. Much bigger than I thought. Employees were helpful given how fast technology changes - that's a big deal!
Mark G
December 18, 2024
2 out of 5
Wow.. my former favorite place on Earth is now 90% boxed televisions, literally no movies or music, and a few computer options. I used to be able to browse for an hour and leave with a ton of great buys... now it just depresses me since there are so few choices. Guess I just shop online and pickup in the parking lot.. wheeeee
Response from Best Buy
December 19, 2024
Hello Mark, Thanks for reaching out and providing your feedback. The way we purchase items has changed a lot in the past few years, but I can understand wanting to browse for physical media. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through a Social Media platform listed below and reference "Google Review #64579238". Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you! Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) Thanks, ^Aaron
Marc E
December 10, 2024
1 out of 5
Whatever you do. Don't order to the store. It's ALWAYS a problem. Second time this year they've messed it up. Last time I paid for the product, said it'd be ready in an hour. It's visibly in stock, and 3 hours later they won't release it to me cause of "fraud verification". I ALREADY PAID FOR IT! Absolutely ridiculous. I had to pay for an expensive computer for second time that day at the store before I even got a refund for my original order. Unless youre picking up at the store, just use Amazon or Walmart; It's not worth the incompetence and headaches.
Response from Best Buy
December 11, 2024
Hello. Thanks for reaching out and providing your feedback. We are saddened to hear that this was your experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64542322" and share your full name, email, and phone number. Thanks, ^Jacob

About Best Buy Duluth

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