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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy Duluth
How do I check product availability at the Duluth Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Duluth Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Duluth stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Duluth Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2173 reviews)
Jason S
July 22, 2025
1 out of 5
We purchased an LG Stove/Oven last January. It had a dent in the door, but instead of replacing it, they said they would send us a $120 gift card. That card never arrived, so I called again and was promised they would send a $140 gift card; however, a month later, the card still hadn't come. I proceeded to call two more times, and each time they apologized and promised to send $180 as compensation for the trouble I had gone through. I just got off the phone with Wendy from Compensation, and she said that it's not possible to change the amount of the gift card, and it shows they sent it so there is nothing else they can do. I explained that I had been lied to the other times about them changing the promised amount and making sure it was in the mail, then she hung up on me.
Response from Best Buy
July 22, 2025
Good Afternoon, Jason.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We understand how frustrating it can be to receive conflicting information. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:#19049" for reference. You can find us here:
Twitter(X):
https://bby.me/1z6eat
Facebook:
https://bby.me/eu96md
Instagram:
https://bby.me/lp139a
Kind Regards,
^Trey
Nathan B
July 12, 2025
5 out of 5
Love this store
Erik P
June 30, 2025
3 out of 5
Expensive
Eli J
June 25, 2025
5 out of 5
Bob and Ryan did an awesome job with a vehicle speaker installation and were very friendly. Great service, quality and price; 5/5