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Best Buy Duluth
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
More to Explore
Frequently Asked Questions About Best Buy Duluth
How do I check product availability at the Duluth Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Duluth Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Duluth stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Duluth Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2093 reviews)
Alex E
October 10, 2024
1 out of 5
Sold me a ps5 without a power cord
callista n
October 08, 2024
5 out of 5
One of the best warranties I have purchased is the one that best buy offers on their electronics. The customer service is great as well.
Michael C
September 29, 2024
1 out of 5
Brought my iPhone in to be looked at for a diagnostic issue. Drove an hour and a half after making appointment. Was told they would need to keep phone for 7-10 days until part came. Told me I should do a direct repair with Apple. Said they “tried to call me” to let me know this. They did not call (no record on my phone). Nothing like lying right to my face.
Response from Best Buy
September 29, 2024
Hello Michael,
Thank you for the review. I can certainly understand your frustration with your phone repair. I know I would feel upset if I drove to the store and they didn't have the parts needed.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Regards,
^Kristy
Trinity S
September 21, 2024
5 out of 5
Zorrie the supervisor was so great to me was able to solve all of my problems right away Jared was a great help to will be Coming back!!