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Frequently Asked Questions About Best Buy Duluth

How do I check product availability at the Duluth Best Buy?
How do I check my order status?
My local Duluth Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Duluth stores’ holiday hours?

Recent Reviews

4.1
(2173 reviews)
Jason S
July 22, 2025
1 out of 5
We purchased an LG Stove/Oven last January. It had a dent in the door, but instead of replacing it, they said they would send us a $120 gift card. That card never arrived, so I called again and was promised they would send a $140 gift card; however, a month later, the card still hadn't come. I proceeded to call two more times, and each time they apologized and promised to send $180 as compensation for the trouble I had gone through. I just got off the phone with Wendy from Compensation, and she said that it's not possible to change the amount of the gift card, and it shows they sent it so there is nothing else they can do. I explained that I had been lied to the other times about them changing the promised amount and making sure it was in the mail, then she hung up on me.
Response from Best Buy
July 22, 2025
Good Afternoon, Jason. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We understand how frustrating it can be to receive conflicting information. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:#19049" for reference. You can find us here: Twitter(X): https://bby.me/1z6eat Facebook: https://bby.me/eu96md Instagram: https://bby.me/lp139a Kind Regards, ^Trey
Nathan B
July 12, 2025
5 out of 5
Love this store
Erik P
June 30, 2025
3 out of 5
Expensive
Eli J
June 25, 2025
5 out of 5
Bob and Ryan did an awesome job with a vehicle speaker installation and were very friendly. Great service, quality and price; 5/5

About Best Buy Duluth

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