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Best Buy Duluth
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
Find Items in This Store
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Frequently Asked Questions About Best Buy Duluth
How do I check product availability at the Duluth Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Duluth Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Duluth stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Duluth Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2133 reviews)
Gabrielle S
February 11, 2025
1 out of 5
This was guaranteed to be in excellent condition when I got it in the mail, it was fair at best. When I asked why they tried to pass the fair condition off as an excellent and if they could compensate my time and money for something they didn't deliver they only offered to refund me. Of course they would too, they stood to make 600 bucks off reselling it to someone else and refused to honor the sales price they had when I bought this laptop. All in all I would avoid buying anything from best buy, you can get the same quality from Amazon and other laptop refurbish companies online with tje same warranties and for cheaper. What used to be a great company has sadly, i think, fallen on hard times due to all the online sale sites and now they're intentionally screwing over dedicated customers versus making things right.... my family and friends will no longer be buying anything from best buy. This laptop obviously overheated and thats why the plastics warped or something to that effect and was also dropped, the box it came in for shipping wasnt damaged so cant blame it on shipping..... According to their definitions this laptop would be in fair condition, not excellent. Like promised. Really disappointed best buy, also try to remind your geek squad personnel that not all women that come into your store are computer illiterate and easy to manipulate.
Response from Best Buy
February 11, 2025
Good Evening, Gabrielle,
We absolutely understand how you are feeling after not receiving the open box item in the quality you selected. We would love to partner with you and review this situation together. Please feel free to contact our team on social media by sending us a private message. Make sure you include your Google review case ID in your message: #64802804.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
B C
February 07, 2025
1 out of 5
Over 8 minutes on hold with a couple minutes of your get to the right department. Consider 1 A gift.
Response from Best Buy
February 07, 2025
Hello, B C,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64787444. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64787444
Thanks,
^Ezra
Katelyn H
January 27, 2025
5 out of 5
Logan Van Sant delivered/installed my mom's washer and dryer. He was very kind, efficient, professional and friendly! She was so impressed! He carefully explained to her how everything worked and made her feel confident doing it on her own. She'd give more than 5 stars if she could!
NiNjA X
January 20, 2025
2 out of 5
The Over abundance of Blue Shirts Jumping into Every Single Isle with CAN I HELP YOU? CAN I HELP YOU? CAN I HELP YOU? is Beyond tiresome for a Millennia Negative 3 Stars for that but 4 stars for the Stuff which isn't the Top or lower or Mid Grade Tier probably just contract crap
Response from Best Buy
January 20, 2025
Hi Ninja,
Thanks for sharing this review with us here. I'm concerned to hear about this experience. While our goal is to provide friendly and helpful assistance to all our customers, we never want you to feel pressured or overwhelmed. We'd be happy to discuss this further with you to ensure this is documented and addressed properly, and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so a live agent can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64709338.
Thanks,
^Caleb