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Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Eagan
How do I check product availability at the Eagan Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Eagan Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Eagan stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Eagan Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2423 reviews)
Berto O
December 02, 2025
2 out of 5
Nobody ever answers the phones, if you ask employees a question they all give you a different answer.
Had an APPOINTMENT, waited almost 2 hours and was told the person wasnt working today. I told them what I was there for when I checked in and they said "no problem." What a joke. Management is garbage
Bruna
December 02, 2025
1 out of 5
I bought a PS5 on Black Friday, 11/28 and the website offered delivery the next day. When I finished my order, it said it would be delivered Monday, Dec 1st and they were working on the packaging. I got a notification informing the tracking number, the gig on Roadie was created on 11/29 and had a designated driver. I received information saying my driver was arriving for the pickup around 1:20pm on December 1st and at 2:07pm the gig was cancelled.
Last night, 12/01, Best Buy sent me an email informing my order was delayed and would arrive between the 2nd - 5th of December and when I called customer service for a more specific ETA they informed me it would arrive by 12/15, and the product was out of stock. I don’t understand how the product was being picked up and now it’s not available anymore. When the website makes no mention of the product being out of stock. I would like for a more specific time frame and for the product that was initially advertised as a next day delivery to be delivered as soon as possible. I bought this product during Black Friday, with a discount and I bought it from Best Buy because it was the place who would deliver it sooner. That seems like bad advertising.
Steph R
November 30, 2025
5 out of 5
Very helpful and knowledgeable, always pleasant with customers and don't rush you out the door.
Brian E
November 30, 2025
4 out of 5
Went in to get a tablet, stuff was very helpful and knowledgeable about all the products they have. Left with a tablet best for me.