Best Buy Eagan

sales associate was good for purchasing a computer at this location. however the geek squad failed on their timelines and communication. They couldn’t find my computer at the counter. they didn’t call when it was ready. i had to call multiple times past the date the said it would be ready. their disorganized and i recommend going elsewhere.

Best buy took total advantage of an elderly man. They charged him 120.00 for basic installation and didn't tell him what that meant. They told him sometimes it takes up to an hour to teach how to use the remote. This service only included plugging in the TV. He asked how to get channels and the service man told him .. not my job. He said can you just show me and I'll do it? The service man again said ... Not my job. Only much more rude, and proceeded to leave. Beware of what you are paying for! They are greedy and won't tell you you're paying for literally nothing and will later tell you too bad you got what you paid for. I will never buy anything from these crooks again. Disgusting business practice I set up his TV for him. It took me 5min. I wish I knew he paid I would have told him no way!

I am so grateful we still have so many est Buy stores in the Twin Cities. I was showing homes in Eagan today and need to stop to pick up a tripod before I headed back to work. This store is located off of Yankee Doodle Road in the middle of the biggest shopping area in Eagan. It's a great community. Many of my clients buy homes in Eagan because of the great schools, shopping, parks and other amenities. Eagan is a transitional city as well and that too is appealing. This store is really well stocked with items and I was able to find what I needed. The staff was very friendly and helpful.

Emma helped me find everything I needed. With a very friendly attitude.