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Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Eagan
How do I check product availability at the Eagan Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Eagan Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Eagan stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Eagan Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2417 reviews)
Larry J
November 16, 2025
5 out of 5
Made an appointment with the geek squad. They were very helpful, explained everything that needed to be done for my laptop, had the part needed for my repair, and completed the task when it was promised.
Mark L
November 15, 2025
2 out of 5
Gone are the days you can walk in and get what you want. I needed a can of compressed air for some computer cleaning, nope. I needed a paper shredder, nope. The model of printer i wanted, nope. They said they could ship it to me but I wanted to feel it in my hands. Oh, the compressed air could only be shipped to the store so I would have to drive 34 miles to pick it up. The staff was helpful and apologetic and the store was clean but lots of empty shelves. I ended driving 25 more miles and gave my hard earned $345 to a competitor as they had everything in stock. They definitely have fallen off their prominent position they held in the 90s & early 2000s.
Casey M
November 14, 2025
5 out of 5
I had a 5 star experience with AJ Mitchell who not only took the time to walk me through the options but made sure that I wasn't getting more TV than I needed. Because of his knowledge and expertise I ended up buying a more state of the art TV than I had originally even intended!! He completely understood my needs as a consumer and made the experience a breeze. I could not recommend him more! Unfortunately I was unable to find a way to review him from my transaction so I took to Google!
Johnny
November 11, 2025
3 out of 5
Their installation bay has a technician named Eric who appears to be lazy and looking for excuses to avoid doing his job. I have had a long-standing issue with my new speakers for the past 5-6 months because every time I went back to them with new information on the failure mode he would blow it off and blame it on the radio or wires. I have not been able to enjoy quality sound yet. It's frequently distorted even at low volumes. Finally, a friend investigated and determined the issue is indeed inside the speaker as I suspected. The technician who appears to be the leader is sharp and motivated and immediately set me up with an appointment to make it right without question. I really don't want this review to reflect poorly on the other technician(s) so I wanted to clarify that. It's just disappointing that they would hire somebody who causes issues for customers.