How do I check product availability at the Eagan Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Eagan Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Eagan stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Eagan Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2461 reviews)
joel h
March 26, 2026
1 out of 5
Just trying to buy an iPad and it took a half an hour. Had it picked out. I had to walk back up front to get help. There was two customers in the store. They were more employees than customers. I counted seven people on staff. The employee who finally came and helped me acted like it was a burden for him to do his job. I don't know, crap customer service. After I checked out he did not even say thank you. I mean now I see why Best buy is going down the shitter. Never ever again.
Response from Best Buy
March 27, 2026
Hello.
That is concerning to hear that you did not receive the service we aim to provide, and our team would be glad to address your concerns and document this internally. You can connect with us via Facebook (https://bby.me/3Naw2k), Twitter/X (https://bby.me/BdfNFJ), or Instagram (https://bby.me/eUxogB). Please include Google Review number 135230 as well.
Thank you.
Dmytro K
March 26, 2026
4 out of 5
Love this best buy, but I don't like unprofessional stuff
Karen
March 26, 2026
4 out of 5
I got help with what I was looking for which was not in store
and was able to order it for delivery.
Was greeted at entry and helped.