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Frequently Asked Questions About Best Buy Eagan

How do I check product availability at the Eagan Best Buy?
How do I check my order status?
My local Eagan Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Eagan stores’ holiday hours?

Recent Reviews

4.0
(2450 reviews)
futboll F
January 29, 2026
5 out of 5
great staff
Otavio H
January 28, 2026
5 out of 5
Atendimento excelente.
S M
January 15, 2026
2 out of 5
sales associate was good for purchasing a computer at this location. however the geek squad failed on their timelines and communication. They couldn’t find my computer at the counter. they didn’t call when it was ready. i had to call multiple times past the date the said it would be ready. their disorganized and i recommend going elsewhere.
Tami O
January 13, 2026
1 out of 5
Best buy took total advantage of an elderly man. They charged him 120.00 for basic installation and didn't tell him what that meant. They told him sometimes it takes up to an hour to teach how to use the remote. This service only included plugging in the TV. He asked how to get channels and the service man told him .. not my job. He said can you just show me and I'll do it? The service man again said ... Not my job. Only much more rude, and proceeded to leave. Beware of what you are paying for! They are greedy and won't tell you you're paying for literally nothing and will later tell you too bad you got what you paid for. I will never buy anything from these crooks again. Disgusting business practice I set up his TV for him. It took me 5min. I wish I knew he paid I would have told him no way!
Response from Best Buy
January 13, 2026
We understand the frustration when you feel you did not get the service you expected for a new TV setup, and we would like to hear more. Please reach out to us in a private message on Facebook (https://bby.me/73aihj), Twitter/X (https://bby.me/5t1q16), or Instagram (https://bby.me/w4zd52), and mention your Google review, 104233.

About Best Buy Eagan

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