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Best Buy Eagan
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Eagan
How do I check product availability at the Eagan Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Eagan Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Eagan stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Eagan Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2278 reviews)
Justin D
December 02, 2024
1 out of 5
I had a disappointing experience at the Eagan Best Buy. Customer service was inconsistent and seemed to depend on the employees' mood that day.
When I sought help for a damaged item covered by Total Tech Coverage, I learned it was not covered even thought I literally had the exact same item covered earlier in the year for the same issue. The Best Buy total Tech covered seems to depend on the employees mood that day if they decide they want to cover it or not.
Josue C
November 29, 2024
5 out of 5
Super smart staff! Thank you
James G
November 26, 2024
5 out of 5
Very helpful staff!
Michael B
November 26, 2024
1 out of 5
I purchased a TV online for it to be shipped. The order was passes on to this location to fill. They sat on the order and did nothing for over 27 hours and 9 phone calls to Best Buy to finally get a US based English speaking person. Best Buy said my order would be delivered yesterday yet this store didn't even print the label until 630pm last night. Best Buy if your store associates are unable to do the job you commit to you should find new employees.
Response from Best Buy
November 26, 2024
Howdy, Michael.
Thanks for leaving your feedback here on Google. We know how important it is to get efficient service. If you would like, you are able to reach out to a live representative by contacting us through one of the social media platforms listed below. Please provide us with your full name, email address, and phone number. Also, please reference Google Review #64477546. We look forward to your reply.
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Cheers,
^Jason