Best Buy Eagan

I am so grateful we still have so many est Buy stores in the Twin Cities. I was showing homes in Eagan today and need to stop to pick up a tripod before I headed back to work. This store is located off of Yankee Doodle Road in the middle of the biggest shopping area in Eagan. It's a great community. Many of my clients buy homes in Eagan because of the great schools, shopping, parks and other amenities. Eagan is a transitional city as well and that too is appealing. This store is really well stocked with items and I was able to find what I needed. The staff was very friendly and helpful.

Emma helped me find everything I needed. With a very friendly attitude.

I have had consistently great experiences with Best Buy. This store, however, has lost the plot. I bought a $700 Roomba on 10/09/2025 and the dock (not the robot, just the dock) stopped working on 12/04/2025, just 56 days. I was told they wouldn’t do anything about it because I didn’t buy their warranty. I tried to work with iRobot for a month, but they’d create a case number and then ghost me. I brought it back in to this Best Buy to try and see if there is something that could be done or if they could fix it. I was told (again) I was out of luck because I didn’t buy their warranty. If I had bought it from Amazon, I’d have been able to exchange it. Big regret and lesson learned.

Good price and friendly employees and good service