Tony the manager at Best Buy in Eagan was so helpful and kind. Tony went above and beyond to help us out with the issues we were experiencing with our new laptop. Thank you for all your help and we appreciate you.
- Ron and Mary Minucci
Friendly staff, good service
This is easily the best electronics store in the area. I visited twice in just three days, and both times the staff were incredibly dedicated, supportive, and helpful. They offer great pricing, too. I highly recommend this place if you're looking for excellent service and a great deal.
I called the manager to help resolve a misunderstanding with an associate, but he didn’t greet me or even say, “Hi, how are you?” He came over, listened, and never responded. Very poor customer service.
Response from Best Buy
July 02, 2026
Hello,
Thanks for leaving your feedback. It's unfortunate that your experience was a negative one. We would like to hear more about your visit. Please send us a private message on X, Facebook or Instagram. You may also include the Google review number 181512 in your message to us.
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