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Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
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Frequently Asked Questions About Best Buy Eagan
How do I check product availability at the Eagan Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Eagan Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Eagan stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Eagan Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2367 reviews)
Derrick S
July 19, 2025
5 out of 5
Best Buy is always my preferred go-to when other options exist for purchasing products. The number of times they have helped me out or made exceptions when things are technically out of warranty are completely worth the Total Tech Membership worth the cost.
I do wish they had Target-like Circle debit card option for 5% cash back; but the Total Tech membership is a great alternative. You’re basically paying for exclusivity but it’s so worth it.
Bottom line: Any purchase of significance I need to make, Best Buy always gets my business over Target, Amazon, Walmart, etc all day.
A V
July 15, 2025
1 out of 5
This is just a shell of a store. Nobody inside really knows what's going on, they are mostly just picking pickup orders. I went for an open box item, nobody knew where those were and just told me to go to a "tablet thing in the back". When they got it from back and scanned it, online showed ~$20 cheaper than the price they scanned it for. I showed it and talked to a manager. Instead of honoring the online price they gave me some bs answer about different stock, etc. So I bought the item online right there for the cheaper price for pickup but they said it couldn't be fulfilled until tomorrow.
Surprise surprise I come back the next day and pickup the same item (same LPN) for the price online.
Absolutely backwards customer service and obviously just want to suck out every last penny they can with minimal service. Best buy used to be about knowledgeable staff and customer service, but that seems to be far in the past
Response from Best Buy
July 16, 2025
Hello,
Thank you for the review. We never want to make it difficult to shop with us. If this was my experience, I would feel the same way.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/8286rl), Twitter/X (https://bby.me/1vnm4i), or Instagram (https://bby.me/hlki9p). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 16331.
Regards,
^ Kristy
Luis Á
June 28, 2025
5 out of 5
It was an amazing experience, All the employees helped me out with a big smile and didn't hesitate to ask them cuz everyone was so kind
Scott
June 27, 2025
5 out of 5
The Eagan location is fantastic. I came here because another best buy location never helped me after I waited 20 minutes. Eagan was more than willing to assist me