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Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Eagan
How do I check product availability at the Eagan Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Eagan Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Eagan stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Eagan Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2457 reviews)
Xenoviah C
March 03, 2026
2 out of 5
When we needed assistance with a laptop my boyfriend went and found someone and they stated they were busy with another customer and would send someone else. No one else ever came and we walked out without buying anything. They had Nintendo switch 1 but no cases or screen protectors. And when I was looking at the VR they didn't have the head strap extended piece that I needed so I didn't buy a gaming system either.
Sandy B
February 21, 2026
4 out of 5
Bought a Mac. The sale went fine. I paid 100.00 to have them transfer data. At first I was told 20 minutes and then told a couple of hours and then was told that it wouldn't be done until tomorrow night. Was a little frustrating.
Trish S
February 18, 2026
5 out of 5
The geeks were able to fix my phone!! For free! They were very helpful also.
jay y
February 14, 2026
5 out of 5
Geek squad has repeatedly done all they can to put up with my unending PC/account issues, I thought about dropping off my phone but felt they could use a break (even though I'm a BB Total member, I think I've gotten my money's worth by now already and that's just within a couple months, although these issues have been horrible for me, I still don't mean to abuse the system) so I took my phone to Verizon instead which was probably the right call (no pun intended) and remembered they can help me with some phone stuff more promptly, and also - at least for Google, Windows might be different - Verizon may be able to help with some of the account related issues I've been struggling with, so thanks everyone at BB for putting up with my seemingly perpetual issues. Might stop by again soon but not just to bog down GS *huge shout out though to GS, even if I'm starting to become a frustration you guys remain professional and I appreciate it a lot!
If I have to bring my PC in again, I'm going to look into my finances and see if I can make some purchases/PC parts so that I'm actually buying something significant that hopefully makes everything more worth it for you guys.
Thanks again everyone, you are all quite kind and professional (and knowledge), it means a lot to me. Glad you still have brick and mortar stores around the cities!