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Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Eagan
How do I check product availability at the Eagan Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Eagan Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Eagan stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Eagan Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2533 reviews)
Katie
November 13, 2026
3 out of 5
Was hoping to buy a TV but couldn't find anyone to help. Might have just been the time and day I went, will probably just buy one online
Response from Best Buy
November 13, 2026
Hello,
Thanks for taking the time to leave a review here on Google. I can certainly understand why being unable to find assistance while shopping for a TV would be disappointing, especially when you're ready to make a purchase. We appreciate you sharing your feedback and understand how that experience may have influenced your decision to shop online instead.
If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Twitter/X: @BestBuySupport
Facebook: @BestBuy
Instagram: @BestBuy
Kindly mention the phrase “Google Review, Convo 254848” when reaching out on social media.
L W
November 03, 2026
5 out of 5
Today I was in the Best Buy in Eagan with a minor computer issue. All went well and issue was resolved but wanted to do a Google review for an exemplary employee at this store. His name is Jake and he was such a nice and genuine young adult. He was very knowledgeable regarding the computers at hand, explaining various options and pricing, and you just walked away trusting his suggestions in regards to your computer. Best Buy is extremely fortunate to have Jake as one of their employees.
Chris B
November 02, 2026
5 out of 5
Come on it's Best Buy I don't think these guys could have a bad rating
Ken F
October 30, 2026
1 out of 5
Not to go all Kelly Clarkson on y’all, but when you lock up all the Mac accessories and there is not a soul anywhere to be found, it’s hard to make a purchase. A sad little place.
Response from Best Buy
October 30, 2026
Hello, Ken,
Thank you for taking the time to reach out to us here. We understand how important excellent customer service can be, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 246152.
Facebook (https://bby.me/EDiMTy)
X (https://bby.me/j5Djm2)
Instagram (https://bby.me/p1ToDy)
We look forward to assisting you there