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Services Offered
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Frequently Asked Questions About Best Buy Eagan
How do I check product availability at the Eagan Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Eagan Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Eagan stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Eagan Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2502 reviews)
James J
August 17, 2026
1 out of 5
In 2017 I bought a Whirlpool kitchen appliance package, including installation, from the Eagan, MN Best Buy store. One of my early on issues was the poor venting of the microwave that was mounted over the electric range. I just figured that microwaves just had a poor fan exhaust sysyem. NOPE, turns out the installers skipped several steps that I discovered when installing a new replacement microwave. The replacement was a matching Whirlpool model with exact dimensions, exact template layout for placement of cut outs for hvac vent, cord, and mounting bolts. The wall mounting bracket was secured to only one stud, instead of securing to the second available stud the "professional" installers used a drywall anchor.The "professional" installers did not follow the template. No hole was drilled for cord, they decided to feed the cord up through the off center cut out they made for the vent. They must have eyeballed position for the two holes for the mounting bolts but since not in exact position had to widen them out so much that the large washers BARELY support the bolt against the cabinet floor. Because the vent opening was not centered nor cut out to correct specs the microwave flapper when fan was on could barely open, thus the poor venting from cooktop. They also did not secure the flapper with the two metal screws provided, instead taped flapper in place before lifting microwave into place and not bothering to check alignment, secure flapper with screws. Finally, they did not remove the charcoal filter. Honestly I was unaware of it until I read online to do so when i was learning how to install the new microwave. Waste of money and bad taste regarding Best But after spending several thousands of dollars on the kitchen appliace package.
Jamie W
August 13, 2026
2 out of 5
Nathan at check out needs better training. No hi, no bye, nothing. Such an awkward experience. Best Buy continues to go downhill and it’s sad to see.
Carol A
August 12, 2026
4 out of 5
Took my device in to Geek squad where they quickly fixed my problem.
Judith F
July 23, 2026
5 out of 5
I needed a replacement tv remote and was guided quickly to the aisle and brand