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Frequently Asked Questions About Best Buy Eden Prairie

How do I check product availability at the Eden Prairie Best Buy?
How do I check my order status?
My local Eden Prairie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Eden Prairie stores’ holiday hours?

Recent Reviews

4.2
(2612 reviews)
Faby C
November 28, 2025
3 out of 5
There wasn't much variety of product models, as in drones I was looking for the neo drone but they didn't have it, black Friday in this store is not worth it, since there were no great offers either just some outstanding discounts on TV screens and products with low demand.
Response from Best Buy
November 28, 2025
Hello, Faby, Thank you for leaving us a review. We can certainly understand the importance of needing attentive customer service. We appreciate your feedback. If you require additional assistance, please reach out to us via social media. Our team will be happy to assist you on the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Kindly mention the phrase “Google Review, Convo #76610" when reaching out on social.
Michael W
November 22, 2025
5 out of 5
Very helpful and friendly service
Shauna H
November 22, 2025
5 out of 5
Excellent service. I ordered a TV online to pick up in store for my 94 year mom for Xmas. Turned out they couldn't find that particular TV. The staff was able to upgrade the model and save me a few dollars to make it right. I appreciate their willingness to keep their customers satisfied
Michael J
November 20, 2025
1 out of 5
Awful service. Nobody available to help. Items on shelves were sloppily arranged. Not the best buy.

About Best Buy Eden Prairie

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