Frequently Asked Questions About Best Buy Eden Prairie
How do I check product availability at the Eden Prairie Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Eden Prairie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Eden Prairie stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Eden Prairie Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2675 reviews)
Alex B
June 12, 2026
1 out of 5
Not much help 30 people working no one helps you they just walk around and look busy
Response from Best Buy
June 12, 2026
Greetings Alex!
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience asking for assistance in store. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #171786" for reference. You can find us here:
Twitter(X):
https://bby.me/ybtBq6
Facebook:
https://bby.me/4eVhkE
Instagram:
https://bby.me/MjyqJq
Meir S
June 08, 2026
1 out of 5
I ordered a phone and added a trade in. I picked up my new phone, exchanged my old phone, but they never closed my order or processed the refund for my trade in. I cannot get in contact with anyone from the store.
Jake S
June 04, 2026
4 out of 5
What can I say it's a big box store that......wait for it...........feels like a box store. Huh? Who would have thunk it.
Richard W
June 03, 2026
5 out of 5
The tech at the store was very good .y phone is working again