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Frequently Asked Questions About Best Buy Eden Prairie

How do I check product availability at the Eden Prairie Best Buy?
How do I check my order status?
My local Eden Prairie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Eden Prairie stores’ holiday hours?

Recent Reviews

4.1
(2621 reviews)
Vicki W
December 17, 2025
2 out of 5
I went for 3 items. They were out of all three. Stock levels looked like after Christmas pre-inventory levels. No stock, No selection.
Response from Best Buy
December 17, 2025
Hello, Vicki, We appreciate you taking the time to share your feedback. Trying to find the items you need should be easy, so we can understand your concern when they are out of stock. We'd be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/hi0yrx), Twitter/X (https://bby.me/oahki7), or Instagram (https://bby.me/dgrjzn). Please reference Google Review #89841.
Aristoff
December 15, 2025
5 out of 5
Outstanding service, Mercedes in appliance went above and beyond to assist us with our washer dryer purchase 7 stars
Mohamed E
December 09, 2025
5 out of 5
Like good quality Electronic items
brock c
December 07, 2025
1 out of 5
Terrible experience!!! I bought a new TV from Best Buy. Two and a half months later it went haywire. The screen just had vertical lines on it and a loud screeching sound came from the speakers. Then it just died and gave off an electrical smell. Just note: BEST BUY DOES NOT STAND BEHIND THIER PRODUCTS. Update: Best Buy responded to my review and made two hilarious comments: - Because I didn’t get the geek squad coverage, it’s my fault that they sell TVs that don’t last more than a few months. - They want me to provide more information on Instagram??? What??? Has the world gone completely mad? I guess that comment alone explains a lot.
Response from Best Buy
December 08, 2025
Hello, Brock, We appreciate you taking the time to write us regarding your TV situation. Having a Geek Squad Protection plan is supposed to make these types of situations simple. This is not the experience we want for you. Let's get this looked into further for you. First, will you please send us more details? Please write us through our social media channels on Instagram (https://bby.me/zsoih1), X/Twitter (https://bby.me/3cnul3) or Facebook (https://www. https://bby.me/jjl8s3) with the details of your situation. Also add Google Review 83422. We look forward to hearing from you.

About Best Buy Eden Prairie

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