Frequently Asked Questions About Best Buy Eden Prairie
How do I check product availability at the Eden Prairie Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Eden Prairie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Eden Prairie stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Eden Prairie Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2600 reviews)
Joan M
November 01, 2025
5 out of 5
Benjamin was very helpful and friendly
bibi l
October 23, 2025
1 out of 5
I recently purchased an iPhone and was shocked by how I was treated. Manager at this location used discrimination tactics by making me pay for an item before grabbing from the shelves. Later on i was told this is a practice used because due to high theft.
If you support this SHOP HERE
Response from Best Buy
October 23, 2025
Hi there, Bibi,
Thank you for leaving a review. This is far from the perception we want our customers to have when shopping for a product in store.
If you require support, please send us a private message on social media. We would be happy to look into this closer on any of the following platforms: Facebook (https://bby.me/v7kg4e), Twitter/X (https://bby.me/0i7lgy), or Instagram (https://bby.me/zmabun).
Please reference the phrase “Google review #59407” when reaching out.
Fred J
October 21, 2025
5 out of 5
Excellent customer service and very prompt
Doug H
October 19, 2025
5 out of 5
Needed a special power cord and BBY had it in stock. Good price too.