Frequently Asked Questions About Best Buy Eden Prairie
How do I check product availability at the Eden Prairie Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Eden Prairie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Eden Prairie stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Eden Prairie Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2588 reviews)
George B
September 17, 2025
5 out of 5
Smart and friendly associates.
Philip K
August 24, 2025
5 out of 5
I was looking to get my phone screen repaired but unfortunately they told that they can't because of opt out of Samsung repair
Beth L
August 23, 2025
5 out of 5
Easy pick up
Carol M
August 19, 2025
1 out of 5
Eden Prairie - Your customer support is crap. They will not give me a physical measurement for a 1k Samsung washer over the phone. They want me to drive 30 minutes to do it myself. I already know what the measurements are per description but I need a different measurement. You lost a customer for your unwillingness to help me out and then she hung up on me. I recommend your customers go some place else to buy and I will definitely do that too.
Ezra- I can't get a hold of you on those platforms. Do you have a direct email?
Response from Best Buy
August 19, 2025
Hello Carol Mander,
Thanks for reaching and giving us a review. I recently purchased a new appliance myself ,so I can understand the importance of having the proper measurements. I would like to see if I can help you out with that. Can you contact me through social media, you can find me at a Social Media platform listed below and reference Google Review #31706 in a private message to get started.
Facebook (https://bby.me/mlfme9)
Twitter/X (https://bby.me/8b0bea)
Instagram (https://bby.me/2fv48d)
Thanks,
^Ezra