Frequently Asked Questions About Best Buy Eden Prairie
How do I check product availability at the Eden Prairie Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Eden Prairie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Eden Prairie stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Eden Prairie Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2641 reviews)
Dominique O
February 28, 2026
5 out of 5
Shout out to Sebastian! Both him and the gentleman at the geek squad counter went above and beyond helping me after what could have been a total waste of time and visit to the store. It would have been easy to say “ we can’t help you” but instead they took time to address what was going on and from that I ended up making a purchase. It’s employees like these that keep brick and mortar stores in business !
Jennifer N
February 28, 2026
1 out of 5
My dad was scheduled for a geek squad appointment at 8am to get a remote starter installed. We got here at 8am just for them to tell us they open at 10am and don’t know why we were scheduled at 8am. Waste of our time. They couldn’t even reschedule us.
Response from Best Buy
February 28, 2026
Hello, Jennifer,
Thank you for sharing your concern with your fathers' appointment. We would be glad to review his appointment if he would like to reach out to us on any of our social media profiles for support with Review 123958 for support.
Facebook (https://bby.me/pdegwd)
Twitter/X (https://bby.me/ps8lp0)
Instagram (https://bby.me/fbchqp)
michelle r
February 15, 2026
5 out of 5
Staff was friendly and helpful locating what I was looking for
Joe B
February 02, 2026
5 out of 5
Visited the Eden Prairie store on February 1 to purchase a few TV's. Dan and another individual were very helpful in finding the right tv with the right dimensions we were looking for. Very informative and great approach!