Francisco V
November 18, 2024
Sold me a dryer that doesn't turn on at all vert disappointed!
Bought an open box dishwasher and 5 year extended warranty and it didn't work when I installed it and they won't service it because I am out of their area
Response from Best Buy Outlet – Eden Prairie
November 17, 2024
Hello, John
I appreciate you taking the time to share your feedback with us regarding your experience and for choosing us for your appliance purchase. Getting new appliances is really exciting. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I’d like to get this looked into further for you.
First, will you please send us more details? Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www. facebook.com/bestbuy) with the details of your situation, the order number, your full name, phone number, and e-mail. Also add Google Review 64435252. We look forward to hearing from you.
Regards,
^Deysha
Robert and Connor are absolutely invaluable to this place. Phenomenal customer service. Took a complex problem and handled it with ease. Thanks for everything you two did. Best Buy should accolade their commitment to taking care of the customer and they way they represented the Best Buy brand.
My experience at the Eden Prairie Best Buy Outlet was amazing! The location is really well stocked and everybody I interacted with was very knowledgeable and friendly. I had a pleasure working through a dishwasher purchase with a very knowledgeable and friendly person by the name of Connor. I was also helped by another fellow employee by the name of Ivan and with their help I was on my way with a new dishwasher in no time. Overall a great experience made even better by the two great employees.