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Best Buy Minnetonka
Services Offered
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Frequently Asked Questions About Best Buy Minnetonka
How do I check product availability at the Minnetonka Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Minnetonka Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Minnetonka stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Minnetonka Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2561 reviews)
Umar
March 17, 2025
5 out of 5
They went above and beyond to fulfill my pickup order. Staff were very friendly too!
Josh W
March 16, 2025
5 out of 5
Easy ordering process. Item received quickly. Nice ppl there
Piyush K
March 14, 2025
1 out of 5
Worst Service Ever - From BestBuy to WorstBuy
I ordered a combo oven from Best Buy three weeks ago, selecting a model that was listed as in stock and ready for delivery in two weeks. I placed the order confidently, with a set delivery date confirmed by the sales rep. Fast forward to the delivery date—no one shows up, and I hear nothing from Best Buy.
After reaching out to customer service, I was told, "Oh, we forgot to set up your order for delivery." I was left speechless. You had a confirmed order and delivery date, and somehow, it was overlooked? They admitted it was their systems' fault but offered no solution for the massive inconvenience.
On top of it all, I’m in their home city—how are they managing orders from other cities if this is how they handle things locally? The entire experience turned what should have been a simple purchase into a frustrating nightmare. Best Buy clearly doesn’t care about their customers and going forward Warner Stallion would be my first choice.
Buyer beware—this is WorstBuy, not BestBuy.
Response from Best Buy
March 15, 2025
Hello, Piyush,
Thank you for sharing your review with us. We never want to make it difficult to get your new appliances delivered and can see how we missed the mark this time. We would like to follow up and further discuss your experience.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64927229" in your message. Thanks!
Regards,
^April
Ronnie N
March 11, 2025
5 out of 5
Spot on support. Always love and enjoy my visits to this location.