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Best Buy Minnetonka
Services Offered
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Frequently Asked Questions About Best Buy Minnetonka
How do I check product availability at the Minnetonka Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Minnetonka Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Minnetonka stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Minnetonka Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2607 reviews)
Mike F
August 06, 2025
5 out of 5
Bought an ultrabook. Jack was polite and helpful. Satisfied with the service.
Charger F
August 03, 2025
5 out of 5
I really appreciate that I was able to recycle an old printer, toner and ink cartridges at this location. Well done Best Buy!
J/L
July 14, 2025
5 out of 5
We had a truly touching experience at Best Buy thanks to an incredible associate named Mike. Our dad, a Vietnam War veteran, was treated with such kindness and respect by Mike. Not only did he graciously honor a military discount, but he also took the time to connect with our dad, sharing stories and listening to his. Watching them talk was genuinely moving — it was more than just a transaction; it was a moment of shared humanity. We’re so grateful for Mike’s compassion and for making our visit a memorable one.
CK
June 29, 2025
4 out of 5
When to pick up an open box TV I bought online. First he brought me some else's tv. I said that's not my TV. He said yes it is, I said no it's not. Then he brought out the right one.
I asked if it had the remote, he said yes. We brought it out and it did not. With all of the hand prints on the screen and rough handling I decided not to buy it and returned it. He put the LG G4 screen side down on the dolly. Yikes! I recommend more staff training on moving flat screens.
All other service was fine. He was calm and kind. Manager was super. Just that weird issue with TV handling.