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Best Buy Minnetonka
13513 Ridgedale Dr
Hopkins, MN 55305
Services Offered
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Frequently Asked Questions About Best Buy Minnetonka
How do I check product availability at the Minnetonka Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Minnetonka Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Minnetonka stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Minnetonka Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2506 reviews)
Josh F
September 15, 2024
5 out of 5
Salim in the computer department was awesome, patient, and knowledgeable! Thanks for helping us get a great laptop!
Ayman N
September 15, 2024
3 out of 5
Lots of changes.
Response from Best Buy
September 16, 2024
Hi, Ayman!
Thanks for sharing your review. If you ever need future support or would like your feedback documented, please contact us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please start your message with “This is in regards to my Google review #64205539” and share your full name, email, and phone number.
Thank you,
^Allison
Jeff D
September 13, 2024
4 out of 5
Decent place, pretty good deals.
Lily R
September 07, 2024
1 out of 5
Really awful store. I placed an order for pickup and it said it would be ready in an hour and it was in stock. I came a few hours later after getting no notification about my order, and they said that it would be ready the next day. I came in the next day and they said it was out of stock but would be there the next day as it was getting delivered on a truck that evening. Came in today and it’s not here, and also apparently getting delivered on Tuesday.
Every time I came in, the customer service was terrible. I apologized repeatedly and they just made me feel like I was an inconvenience. I work in customer service and I get that it can get annoying, so I really didn’t want to bother them. I just wish they would notify me about the status of my order without me having to come in and ask.
The order was a gift for somebody, but will now be in a few days later than their birthday. That’s not too big of a deal to me though. I just wish there was better communication.
Response from Best Buy
September 07, 2024
Hi Lily,
Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention.
We would love to address any questions or concerns you may have. Please reach out to our team by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64170985 as reference. We look forward to hearing from you.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian