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Best Buy Minnetonka
Services Offered
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Frequently Asked Questions About Best Buy Minnetonka
How do I check product availability at the Minnetonka Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Minnetonka Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Minnetonka stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Minnetonka Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2525 reviews)
Nick S
November 19, 2024
1 out of 5
I bought a Garmin watch and the clerk told me about Best Buy’s membership program. I told him I had no interest but he told me that after purchasing the membership, I would receive a $50 gift card (same price as the membership) in my email a week or two after. I told him sure why not. I come to find that is not the case and you’ll only receive the gift card after spending $500+ with your new membership. Shame on me for not reading the fine print but shame on this store for pressuring their employees to sign customers up for a service under false pretenses. I reached out to Best Buy’s customer service and haven’t heard back. I’m trying to do my due diligence before I escalate my claim with my credit card company.
Response from Best Buy
November 19, 2024
Hi, Nick,
Thank you for taking the time to share this review here, although we hate to hear our Best Buy Plus membership was not clearly communicated to you prior to sign up. We would be happy to see if we can help.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64443733. We look forward to hearing from you!
Regards,
^Katie
Byron J
November 18, 2024
5 out of 5
Well, we came in to pick up our new Google Pixel 8A and there was no one there to help us. So we scheduled a time for the next day to meet with someone that could transfer our data and get us up and running with the new phone. We made it to our appointment on time and again no one there to help. They grabbed someone from the geek squad who came and helped us switch the data to the new phone and get us situated with a new carrier "mint mobile". The switch to the new carrier didn't work as planned so we went home with a non-functional phone. I feel they should have known that this would have happened if we wanted to keep our number.
Julia S
November 16, 2024
5 out of 5
Reliable and quick and easy. Love the best buy card w optional 12 mo th interest free financing
Kahla G
November 05, 2024
5 out of 5
Customer service was great. My return was easy and my curbside purchase was quickly fulfilled and brought to my car!