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Frequently Asked Questions About Best Buy Minnetonka
How do I check product availability at the Minnetonka Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Minnetonka Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Minnetonka stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Minnetonka Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2747 reviews)
Robert W
September 16, 2026
5 out of 5
Nick of Geek Squad was very helpful, quick, informative, and professional.
Landon R
September 16, 2026
5 out of 5
Such a friendly store in my shopping experience. Camped out for a trading card release, and the team was coordinated, friendly, and prepared. They did a great job and they have a great selection of items. Thank you guys!
Amber O
September 07, 2026
5 out of 5
I had an order to pickup and decided to wander around. There were more employees than customers it felt like, many of them asked if I needed any help. Some of the aisles felt a little empty, but would highly recommend if you’re shopping for electronics of any kind—headphones, games, computers and more.
BP
September 04, 2026
5 out of 5
We had a issue with a new microwave we got just a few months ago so I bought it up to the store and I am on the road heading back home with a replacement in 5 mins ..that is no joke it took longer to walk in the store from the parking spot than the process took for them to swap out an ew one..these guys are top notch the geek squad can't be beat . That is the kind of service that a person hoped for in this kind of situation. I always have loved best buy and prefer the old school in store shopping experience over online shopping any day . 10 stars best buy , geek squad ! You have never let us down thanks !