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Frequently Asked Questions About Best Buy Minnetonka
How do I check product availability at the Minnetonka Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Minnetonka Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Minnetonka stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Minnetonka Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2751 reviews)
Daniel W
November 08, 2026
3 out of 5
Was promptly greeted when entering and directed to the area I needed. Was unable to find what I was looking for. The 3 associates of color were too busy joking around, playing air basketball to assist. I did find Alex. Waited while he assist another customer and then he promptly assist me. Helped me find what I needed while the other 3 associates continued to ignore everyone else. Alex deserves kudos. Best Buy is lucky to have a dedicated employee like him. Alex is Five STARS, the others need to be replaced.
Response from Best Buy
November 08, 2026
Hello there,
Thank you for sharing your feedback with us. We're glad to hear that Alex took the time to assist you, helped you find what you needed, and provided the level of service you were looking for. Team members who create a positive experience for our customers certainly deserve recognition, and we appreciate you highlighting his efforts. We also appreciate you taking the time to share your concerns regarding the remainder of your visit. Should you need any further assistance please reach out to us at one of the links below and mention #252200 privately.
Facebook (https://bby.me/QEwIZm)
Twitter/X (https://bby.me/j1mAsp)
Instagram (https://bby.me/02dY16)
Julie S
October 29, 2026
5 out of 5
Great store. Lots of help if you need any!
Dmitriy K
October 16, 2026
5 out of 5
Bought Marshall headphones. Great service, employees are actually very helpful.
Afra D
October 08, 2026
5 out of 5
Great place to visit for shopping experience, highly recommend to anyone. 👍👍🙂