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Frequently Asked Questions About Best Buy Minnetonka
How do I check product availability at the Minnetonka Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Minnetonka Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Minnetonka stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Minnetonka Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2749 reviews)
Amber R
September 29, 2026
3 out of 5
I walked around that store for 15 minutes looking for something, seen 3 staff and not one asked me if I needed help finding something. Finally I asked.
Response from Best Buy
September 29, 2026
Hello, Amber,
It is important to us that every guest who walks through our doors has an experience where they leave feeling that their time was valued, their questions were answered, and that they were appreciated.
We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on one of our social platforms:
Facebook ( https://bby.me/kZUltF)
Twitter/X ( https://bby.me/3J3w6l)
Instagram ( https://bby.me/baZE0G)
Please be sure to mention your review, #228215.
Preston D
September 27, 2026
5 out of 5
Great, stuff is very knowledgeable.
Michelle F
September 22, 2026
5 out of 5
Gabrial was a very knowledgeable and personable technician. Left feeling very satisfied
Robert W
September 16, 2026
5 out of 5
Nick of Geek Squad was very helpful, quick, informative, and professional.