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Best Buy Minnetonka
Services Offered
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Frequently Asked Questions About Best Buy Minnetonka
How do I check product availability at the Minnetonka Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Minnetonka Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Minnetonka stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Minnetonka Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2652 reviews)
Tracy F
November 19, 2025
1 out of 5
Went to get a indoor camera for our house and the kid that helped us was no help said the one we bought was perfect and got it home and it wasn't what we wanted and explained to him what we needed he was to busy on his phone to pay attention, so we returned it and found out by a manager that they don't even sell what we were looking for.
卫立
November 18, 2025
1 out of 5
Only 1 Hisense TV was on display. Staff explained display spots had to be paid for. Understandable. But picture of the only 1 on display was blur comparing to other brands, particularly a TCL next to it. Asked the staff why such a big difference for products within the same price bracket? He recommended me to buy a Samsung. Went to Walmart picture of Hisense was as good as other brands' within the same price bracket. The trick was that manufacturers not only had to pay display spots but also the contents, and if you didn't BB would play very low quality promo content on your TV. Was that ethical? Was a retailor supposed to provide basic services showing products as what they were truly to consumers? If I were Hisense, I would stop BB selling my TVs immediately.
Lucas H
November 15, 2025
4 out of 5
I found them to be helpful.
Had two different people from departments they didn't work in come ask if I needed help. Would go back.
John D
November 12, 2025
1 out of 5
A joke of a store. They said to order online and they’d be ready for pick up within an hour. I get there and they told me that they didn’t actually have the product and it would be 24 hours. Manager left me waiting there for 30 minutes
Response from Best Buy
November 13, 2025
Hello, John,
We appreciate you taking the time to share your feedback with us regarding your order. Online ordering is supposed to be easy, convenient, and stress-free. Generally, most orders can be filled within one to four hours, but processing times can vary. We then send e-mail updates when the order is ready for pickup. Let’s get this reviewed for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://bby.me/xfiqnz), X/Twitter (https://bby.me/a3p1ul) or Facebook (https://www. https://bby.me/2bb8sx) with the full details of your situation, along with Google Review 68474. We look forward to hearing from you.