they dont even sell the chargers for the headphones that they sell!!
The Mankato Minnesota Best Buy has been my only foray into the business. I am probably the most tech-less saavy person I know. I went with my daughter who was lookinh for a "Nintendo Switch?" We were immediately asked if we neded help and in 5 minutes were headed home. Excellent customer service, and according to my daughter, great prices! She commented that she had wandered a cavernous "big box" store where she lives and was met with only "I don't know. Our tech person is off today." Best Buy, you've done well!
Went there to get a laptop when trying to check out the employee kept trying to up sell had to continue to tell him no multiple times to the point he was telling me the cost of it got to the point I was about to walk out without it how many times do I have to say no I don't want a credit card or no I don't want the extend warranty before I can check out and leave
Response from Best Buy
May 24, 2026
Thanks for sharing this review. We're concerned to hear that the service you received didn't meet expectations and may have felt overbearing. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/zgbYZ1), Twitter/X (https://bby.me/KY2yUn), or Instagram (https://bby.me/HydGct). Please include the Google Review reference number #156486 when reaching out.
Great store. Management is very friendly and helpful, employees do a good job. Geek squad here is really good too. They have done a wonderful job fixing my old laptop and helping me set up my new one. Recommended. Maybe not every situation is a guaranteed fix, but these guys really care and try and do everything they can. My experience, for the last couple years, leadership and team have even gone above and beyond. Also bought a tv here a year ago, management was so good to me during that process. Very grateful for this store location.