Andrea N
September 29, 2026
Brandt the Manager was great to work with. Labor Day Appliance sale worked in our favor, and we were happy with the delivery, haul away and installation. Nice reward credit card offer, too. Went with LG.
Very helpful, in and out within hour.
Claire M
September 23, 2026
Salesman lied about installation and delivery ....stated I did not need to be present...but I did. Then fyi you cannot call the store directly so I had to make a second trip. ..at that encounter was told the manager would contact me that day. No phone call ever came. Third trip was to issue a return....lied to not once but twice. Smh....dont do business with companies like this again.
Lmao....owner (lol) probably AI returned a comment within an hour...fastest they ever were during this fiasco...
Response from Best Buy
September 23, 2026
Hi there!
Thanks for your review. It's understandably challenging to be given incorrect details and are unable to have your services completed as expected. This is certainly not the level of service we aim to provide.
To formally document your feedback, feel free to reach out to us on Facebook: https://bby.me/rqLxv3, Instagram: https://bby.me/pcmJM4, or Twitter/X: https://bby.me/6LufQv. Be sure to reference Google review 225640 in the details you provide.
Very knowledgeable young lady that helped me👍👍👍