benjadoo36
September 26, 2025
They have no one on the floor to help with your purchase. You have to go to the cashier to ask for help. Wasted 30 minutes trying to get help from someone smh
Nicholas O
September 22, 2025
What an absolute embarrassment of an electronic store. After a 2 month process of getting approval from a non profit board, then an approval from an incorporated city, and a check signed by 3 separate individuals including the mayor of set city, this sad excuse of a store declined the Check because it’s check company didn’t recognize the check, nor the amount that was two much for them. They must think laptops cost $35?! What a way to not ever do business with small non profits! There will never be another purchase from anyone from this dump. Sadly the staff was amazing to deal with and couldn’t do anything about it because some “system” doesn’t understand….Pathetic at the least!!!
Response from Best Buy
September 23, 2025
Hey there, Nicholas,
We understand your concerns with our system not accepting your form of payment. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/susri5), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #46536"
The Geek Squad was super helpful!