Hanna help me tremendously by finding a ethernet adapter and showing the best buy automotive wire adapters.
Always helpful with a decent selection. The crew is knowledgeable for the most part. It's my go to place for electronics in the Mankato area.
Max helped me and he really knew what he was talking about. Great help.
Called to inquire about appliance repair, I sat on hold for 5 minutes, then someone picked up the phone so it would stop ringing but didn't answer, I could hear them laughing about it in the background. Lovely customer service...
Response from Best Buy
January 16, 2026
Hi, Cale,
Thanks for reaching out to bring this to our attention. This definitely sounds far from the customer service we aim to provide, and would like to connect with you to get some more details in order to escalate this.
To get started, please send us a message on Facebook (https://bby.me/mc0tvf), Twitter/X (https://bby.me/od7d76), or Instagram (https://bby.me/2vftf8). Please also include a note stating you are reaching out from a Google review by including this reference number: #105448. We look forward to hearing from you!