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Frequently Asked Questions About Best Buy Mankato
How do I check product availability at the Mankato Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mankato Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mankato stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mankato Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1777 reviews)
P D
January 18, 2026
5 out of 5
Always helpful with a decent selection. The crew is knowledgeable for the most part. It's my go to place for electronics in the Mankato area.
Tim R
January 16, 2026
5 out of 5
Max helped me and he really knew what he was talking about. Great help.
Cale B
January 16, 2026
1 out of 5
Called to inquire about appliance repair, I sat on hold for 5 minutes, then someone picked up the phone so it would stop ringing but didn't answer, I could hear them laughing about it in the background. Lovely customer service...
Response from Best Buy
January 16, 2026
Hi, Cale,
Thanks for reaching out to bring this to our attention. This definitely sounds far from the customer service we aim to provide, and would like to connect with you to get some more details in order to escalate this.
To get started, please send us a message on Facebook (https://bby.me/mc0tvf), Twitter/X (https://bby.me/od7d76), or Instagram (https://bby.me/2vftf8). Please also include a note stating you are reaching out from a Google review by including this reference number: #105448. We look forward to hearing from you!
Emily
December 23, 2025
1 out of 5
I bought a monitor that I recieved broken. They told me there's nothing they can do but give me a refund. The only thing is I have to drive 2 hours to bring it back, but I didn't recieve a refund until a week later. Waste of my time and gas. Now my christmas present is ruined for my child bc I wasted so much time waiting and going back and forth with awful customer service who asked if I wanted to keep a monitor with the screen falling off???? Why would I want to keep something i can't use but had to pay full price for. So annoying this is the second and last item I will do this with. Best buy is not a good deal unless u love wasting time and driving around.
Response from Best Buy
December 23, 2025
Hi, Emily,
Thank you for sharing your feedback regarding your purchase with us. What you’ve mentioned is quite concerning. We try to pride ourselves in ensuring we provide great customer service. Let’s get this documented and reviewed further for you.
First, we will need more details from you. Please message us through one of our social media channels below:
Instagram (https://bby.me/2svy78)
X/Twitter (https://bby.me/8ipqqy)
Facebook (https://bby.me/s96qdf)
Be sure to send the full details of your situation. Also add Google Review 93641. We look forward to hearing from you.