Frequently Asked Questions About Best Buy Maple Grove
How do I check product availability at the Maple Grove Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Maple Grove Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Maple Grove stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Maple Grove Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3452 reviews)
Allen G
July 25, 2026
2 out of 5
Bare shelves. Never have what I need even though it's common. Walmart had it in stock in store.
Response from Best Buy
July 25, 2026
Hello, Allen,
Thank you for taking the time to leave feedback for us regarding your recent visit. I can understand expecting items to be in stock when making a purchase at our stores.
Please feel welcome to send us a private message on any of the following social media platforms should the need arise: Facebook (https://bby.me/r4FNyX), X (https://bby.me/aJB4KN), or Instagram (https://bby.me/9ByFtG).
Please be sure to mention “Google review #193257" in your social media message.
fabulous M
July 17, 2026
5 out of 5
Took my daughter's phone to get the screen fixed. Got there early n they were still able to help me. Very great Geek Squad 🤓
Jon R
July 17, 2026
5 out of 5
Good customer service. I showed the associate what I was looking for, found the section but was empty. Then, associate looked in the warehouse and found the product. Many thanks.
John K
July 12, 2026
1 out of 5
Was told the charger would work for my Samsung watch. Was traveling and forgot mine. Geek or what ever they call themselves gave me the wrong one.
Response from Best Buy
July 12, 2026
Hello there, John!
Thank you for taking the time to reach out on Google with a review. It fully makes sense expecting knowledgeable assistance in store when looking for replacement chargers. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #186334 in your message. You can find us here:
Facebook (https://bby.me/PksTpH)
Twitter/X (https://bby.me/I61edx)
Instagram (https://bby.me/za0bzn)
We hope to hear from you!