St.Fancis Best Buy a new one is a great place for the way I was going through it to get the other day I can see the rest of the way you are doing it to see the other.
Went in looking to buy a TV on a Sat morning. Not many customers in the store Bunch of guys in Best Buy shirts with sitting around on their phones talking to each other back in the Home Theater dept. Made eye contact with them like I was looking for something- they promptly looked away and went back to laughing and not providing help. I won't ever return to this location which is too bad because I shopped a lot at this store when it opened decades ago.
Make sure your inclusion efforts apply to customers, too.
Response: I do not use social media. You have my email, my phone number, my address, etc. Now you want more of my information? So you can sell it? Extremely unprofessional for Best Buy to be using that method of communication for something like this. Dropping to 1*
Response from Best Buy
August 17, 2026
Hi, D Peterson,
We are sorry to hear that this was your experience when looking for assistance with a TV purchase. Please know that this is not the service we aim to provide and want to dive into this further to prevent anyone from having to experience this in the future. Please send a private message using one of the links listed below. When doing so, please reference "Google Review 204569" so that we can tie it to this post.
Facebook (https://bby.me/2SE6FM)
Twitter/X (https://bby.me/JzCOoN)
Instagram (https://bby.me/nDXN1s Buy)
It’s a standard Best Buy, but the checkout sucks. Apparently they only can hire one cashier at this store. Plus the cashier has no motivation to go fast because he’s the only one trained for the job.
Just window shopping for laptops. A lot of choices.