Frequently Asked Questions About Best Buy Maple Grove
How do I check product availability at the Maple Grove Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Maple Grove Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Maple Grove stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Maple Grove Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3396 reviews)
Jennifer N
March 20, 2026
5 out of 5
Michelle who works in geek squad was super nice and helpful she was able to help install mine and my dad’s car remote starters and she did it super efficiently and fast. If you need a remote starter come to her.
Benjamin D
March 19, 2026
5 out of 5
Best Buy Geek Squad in Maple Grove, MN is absolutely five stars. Ben and the team are always busy—and for good reason. They clearly know what they’re doing and consistently deliver excellent customer service. They’ve been a huge help to both me and my team. Thank you!
Tom F
March 18, 2026
5 out of 5
Easy online pick up order.
Jolene B
March 15, 2026
3 out of 5
Avoid just for the parking lot situation. Helpful staff, crazy prices. Was on our way home from an event and just needed some new cables, should have waited till we could go to Microcenter. Not staffs fault.
Response from Best Buy
March 16, 2026
Hello Jolene,
Thank you for taking the time to share your experience with us. Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. To connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #129886 in a private message. We’re here to listen and help however we can.
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