Frequently Asked Questions About Best Buy Maple Grove
How do I check product availability at the Maple Grove Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Maple Grove Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Maple Grove stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Maple Grove Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3293 reviews)
Josh A
August 26, 2025
5 out of 5
Love the deals and the customer service. Austin was a huge help.
Brian U
August 25, 2025
5 out of 5
Very helpful i bought a new cellphone
Pam A
August 24, 2025
3 out of 5
Surprised this location is even open. They never have anything in stock, always need to order or chase to another store
Response from Best Buy
August 24, 2025
Good Afternoon, Pam,
We fully understand how you are feeling after being unable to find the items you are shopping for while in the store. We would love to connect with you and learn more about this situation. Please feel free to send our team a private message on social media.
- Facebook (https://bby.me/ahxvie)
- Twitter/X (https://bby.me/qegg2u)
- Instagram (https://bby.me/pcymr8)
Ben H
August 21, 2025
1 out of 5
I use to come here (about 3-4 years ago) and there would be knowledgeable people in each department that could answer all my questions. Just sat in the phono department for 15 minutes to get told by people they didn't know the product. This is basically a Target thats filled with 90% kids who don't care about a thing or know a thing about tech. Shout out to Corie Barry being more worried about her money then customer satisfaction.
Response from Best Buy
August 21, 2025
Hey there, Ben,
We appreciate you reaching out to provide us with your feedback. I know how important it is to have knowledgeable associates and I can understand your concerns surrounding this. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/dq61r6), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #32750" and share your full name, email, and phone number.
All the best,
^Jacob