So I went in there close to close due to the fact when I went in on Saturday to exchange a case for my phone the guy putting on new case dropped in cracked my screen protector. I was expecting them to say “the best we can do is give you a percentage off a new screen protector being I didn’t buy the screen protector from Best Buy in general, but the manager Zack stepped up and was willing to not only replace the screen protector but also put it on for me free of charge.
He was very sweet and completely willing to help as best as he could. Definitely a stand up manager and person in general thank you Zack, thanks to you I will be coming to this Best Buy whenever I need something.
Good deals on electronics, they also have a geek squad if I you need help with your devices
Wanted to do in store shopping for video games. What i got was Best Buy cosplaying as the Toys R' Us Temu video game department. Presentation was ridiculous and selection was very limited. This was one of the most depressing Best Buy visits in recent memory. I miss their glory days...
Bare shelves. Never have what I need even though it's common. Walmart had it in stock in store.
Response from Best Buy
July 25, 2026
Hello, Allen,
Thank you for taking the time to leave feedback for us regarding your recent visit. I can understand expecting items to be in stock when making a purchase at our stores.
Please feel welcome to send us a private message on any of the following social media platforms should the need arise: Facebook (https://bby.me/r4FNyX), X (https://bby.me/aJB4KN), or Instagram (https://bby.me/9ByFtG).
Please be sure to mention “Google review #193257" in your social media message.