Frequently Asked Questions About Best Buy Maple Grove
How do I check product availability at the Maple Grove Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Maple Grove Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Maple Grove stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Maple Grove Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3394 reviews)
Jolene B
March 15, 2026
3 out of 5
Avoid just for the parking lot situation. Helpful staff, crazy prices. Was on our way home from an event and just needed some new cables, should have waited till we could go to Microcenter. Not staffs fault.
Response from Best Buy
March 16, 2026
Hello Jolene,
Thank you for taking the time to share your experience with us. Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. To connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #129886 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/vGfRTj)
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Harmony B
March 11, 2026
5 out of 5
I had the best experience with your employee Leo he was amazing made sure everything was right when he did my in store order when I purchased my tv today I am very happy !!!!! Harmony & Nathan just want to say thank you and to everyone involved we appreciate it so very much!!!!
Dan S
March 04, 2026
5 out of 5
I bought a laptop today and worked with Sondi to get the laptop setup. He was fantastic to work with. I would highly recommend working with him.
Karl A
February 26, 2026
5 out of 5
I was checking out the Cell Phones and just wanted to say that Kennedy with Samsung was Especially helpful. She stayed longer after signing out to help give me the answers I needed. Thank you Kennedy!