Glitched_one
October 06, 2026
Got there a little early and waited around for them to open just to find out what I was looking for is one of the many items they only sell online now, tried to order it online, had to make an account kept telling me a part of my info was wrong but wouldn't tell me what, tried correcting everything I put down and still wouldn't work, gave up and found the same chair for $40 cheaper elsewhere, bestbuy is shit these days
Fardowsa O
October 03, 2026
I had to pay 200?? Just for a failed startup and I have to make an a appointment just to pick it up I just have to take and go I don’t recommend
I went to Best Buy to get a new screen protector installed under warranty. An African American woman with excessive lip gloss and rocking a wig helped me, her shirt said Verizon, when I approached her she had a nasty attitude and she ended up installing a screen protector on my I phone 17 pro max that was supposed to go on a I phone 18. My front camera island was blurry from the wrong screen protector and when I went back she just kept saying that the package said 17 and 18 no apology at all she just kept rolling her eyes. Thank god for the nice Samsung and android gentleman that corrected her mistakes in front of her. Hopefully she learns from her colleagues. The new one was out of stock of course so I had to get it shipped to my home which is an inconvenience because I wanted them to install it. My experience here was extremely stressful and I wasted a ton of fuel.
Response from Best Buy
October 02, 2026
Hello, Brian,
Thank you for sharing your feedback regarding your experience. What you’ve mentioned is quite concerning. We try to pride ourselves in ensuring we provide great customer service. Let’s get this documented and addressed further for you.
First, we will need more details from you. Please message us through one of our social media channels below:
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Facebook (https://bby.me/qkhBDY)
Be sure to send the full details of your situation. Also add Google Review 229277. We look forward to hearing from you.