Frequently Asked Questions About Best Buy Maple Grove
How do I check product availability at the Maple Grove Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Maple Grove Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Maple Grove stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Maple Grove Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3330 reviews)
FIREBASE
November 02, 2025
5 out of 5
I live best buy total tech. just returned bose Boise canceling headphones and got a replacement for $35 after a year and a half. praise God! best buy team was great.
Sou Y
November 01, 2025
2 out of 5
Maple Grove Best Buy is my to go for my electronics because it’s close to house. But today I got the walk around, I ask for help in car audio and got the walk around saying someone will come over to help you…. 10 of 20 employees walk back from the stock room while I waited 30 min to 45min. Employees telling me someone is coming until I snap then someone kindly came to help me I’m so disappointed. I know car audio is late early 1990 to early 2000s but there’s still some of us still into car audio. 2/5 star
Stephen P
October 22, 2025
3 out of 5
Ok
Benjamin S
October 19, 2025
5 out of 5
It's a normal Best Buy. I was just browsing for TVs, and was asked if I needed help, but I only saw one salesperson on the floor during my hour there.