Frequently Asked Questions About Best Buy Maplewood
How do I check product availability at the Maplewood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Maplewood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Maplewood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Maplewood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3250 reviews)
Jon T
September 01, 2026
5 out of 5
Excellent customer service
Jim Y
August 31, 2026
5 out of 5
This store is lead by Jessie and she has deeply affected the performance of the team. Several months ago I had a purchase issue, it was Christmas Eve and she stepped in and made everything work.
I recently bought a TV that was open box. O bought it through the call center and it was missing key things. I went to best buy Maplewood and work with Bray and Ben. They also fixed the issue and made things right. Ben and Bray acknowledged that they learned how to be customer focus from Jessie.
Sue A
August 29, 2026
2 out of 5
I went in looking for input on what kind of computer I should be looking to purchase for my needs. I heard one employee ask a family that came in after me if they needed help while I wandered the laptops with others and no offer for assistance. The employees were engaged as a group and we seemed to be a disruption. I appreciate being able to browse on my own, but eventually I would like some help. I'm shopping elsewhere. The store was very clean though.
don P
August 28, 2026
1 out of 5
I went in to look at Dash Cams. There was probably 8-10 employees near by standing around doing nothing but talking. Do you think one could help? Not a single person said anything. And it was mid day.
Piss poor customer service.
As I walked out I thanked them for their lack of service that cost them a sale..