Frequently Asked Questions About Best Buy Maplewood
How do I check product availability at the Maplewood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Maplewood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Maplewood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Maplewood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3205 reviews)
Paige X
March 27, 2026
5 out of 5
03/27/26 - Pokemon drop. Got here at 6am first one in line! Everyone was nice and respectful about their spots in line. Doors opened early about 9:20am and staff were friendly and had a limit of one of everything so I’m pretty sure everyone got something. The manager or supervisor had brought donuts for us. Staff were amazing and respectful! Thanks so much Maplewood Best Buy.
Andrew B
March 26, 2026
2 out of 5
Most of the time a terrible best buy to go to. Rarely have people around to help.
Response from Best Buy
March 26, 2026
Hello there, Andrew!
We can fully understand the need for attentive support in store that respects your time. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #135088 in your message. You can find us here:
Facebook (https://bby.me/wDcqvs)
Twitter/X (https://bby.me/JulwbL)
Instagram (https://bby.me/LVW5gw).
Nancy
March 19, 2026
5 out of 5
Best Geeks!
Kae W
March 19, 2026
1 out of 5
Do you have to oder everything online now days? It really sucks
Response from Best Buy
March 19, 2026
Hello Kae,
Your feedback matters, and we want to make sure it’s fully documented so we can continue improving and servicing our customers. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #131286 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/5X1mjU)
• Twitter/X (https://bby.me/B4UTLO)
• Instagram (https://bby.me/jgJZFZ)