Sydney J
September 21, 2026
Aaron in the geek squad department.. super unnecessarily snippy and passive aggressive right off the bat. Never have had an experience like this at a Best Buy. Didn’t tell me anything that was going on. What they were doing with my lap top, how long it’d be out, what I was getting charged for.. nothing. Idea! If you don’t like working in customer service.. don’t🤯 super unimpressed
Credit was approved and the staff very helpful
Response from Best Buy
September 08, 2026
Hello.
Thank you for your feedback. If you ever need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support.
Thank you.
Excellent customer service