header_logo

More to Explore

Frequently Asked Questions About Best Buy Maplewood

How do I check product availability at the Maplewood Best Buy?
How do I check my order status?
My local Maplewood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Maplewood stores’ holiday hours?

Recent Reviews

4.0
(3250 reviews)
Jon T
September 01, 2026
5 out of 5
Excellent customer service
Jim Y
August 31, 2026
5 out of 5
This store is lead by Jessie and she has deeply affected the performance of the team. Several months ago I had a purchase issue, it was Christmas Eve and she stepped in and made everything work. I recently bought a TV that was open box. O bought it through the call center and it was missing key things. I went to best buy Maplewood and work with Bray and Ben. They also fixed the issue and made things right. Ben and Bray acknowledged that they learned how to be customer focus from Jessie.
Sue A
August 29, 2026
2 out of 5
I went in looking for input on what kind of computer I should be looking to purchase for my needs. I heard one employee ask a family that came in after me if they needed help while I wandered the laptops with others and no offer for assistance. The employees were engaged as a group and we seemed to be a disruption. I appreciate being able to browse on my own, but eventually I would like some help. I'm shopping elsewhere. The store was very clean though.
don P
August 28, 2026
1 out of 5
I went in to look at Dash Cams. There was probably 8-10 employees near by standing around doing nothing but talking. Do you think one could help? Not a single person said anything. And it was mid day. Piss poor customer service. As I walked out I thanked them for their lack of service that cost them a sale..

About Best Buy Maplewood

bestbuy.com