Bryant G
November 16, 2024
For once in my life I was able to walk into Best Buy without being bombarded by staff asking what they can help me with every five minutes.
Needed a hard drive for a laptop. They had only one in the store. It was overpriced.
Response from Best Buy
November 12, 2024
Hi, Thom,
Thank you for sharing your concerns on price in store. I can understand that needing an item and wanting the best price can be difficult. There are a wide variety of items available online, in store we may have limited supply as customers purchase items that are less expensive more often and they may need to be ordered. Please reach out if you need assistance with making an order with Review 64414930 to any of our Social media Profiles below.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Sincerely,
^Tommy
Jackie S
November 07, 2024
You can’t talk to a person in the store. Ever. !!!!!😡😡😡😡👍
Response from Best Buy
November 07, 2024
Hi, Jackie,
We appreciate you taking the time to share this review with us, although we hate to hear you were unable to reach the support you were looking for. We would be happy to help, or at least ensure your feedback is formally documented within our Corporate system for review.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64398619. We look forward to hearing from you!
Regards,
^Katie
janelle b
November 02, 2024
Staff was friendly but this was the second store we visited because it said they had the item I was looking for in stock. It was not on the shelf, so gentleman went to look in the back, unsuccessfully. He said it was probably in the recent delivery they just took in and even if I placed an online order that they would probably cancel it because they wouldn’t be able to find it. Maybe don’t show stock online if it’s not accessible to employees.
Response from Best Buy
November 02, 2024
Hi, Janelle,
We are appreciate of you taking the time to share your review with us. Not being able to locate the item you are looking to purchase is not a welcome experience, especially when you have tried two different locations. We would be happy to follow up with you further here at Corporate and see about helping you obtain the item you are seeking.
Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64380840" in your message. Thanks!
Regards,
^April