Went for help with a phone, they couldn't or wouldn't help the people before me, NOR WOULD THEY HELP ME.... They will sell you a phone, BUT are NOT there to help when you have an issue!!!
Response from Best Buy
August 02, 2026
Thanks for sharing your experience with us. We're concerned to hear that you didn't receive the help you needed with your phone. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/UTWzYb), Twitter/X (https://bby.me/jEbVQ7), or Instagram (https://bby.me/mtACUV) and mention your "Google review #197089," we'll be happy to look into this with you and see how we can assist.
Nice staff, helpful and knowledgeable.
The service was excellent. I was greeted at the door and asked if I needed assistance and made sure someone was available in just a few minutes. I was in and out in just a few minutes with what I needed.