Frequently Asked Questions About Best Buy Maplewood
How do I check product availability at the Maplewood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Maplewood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Maplewood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Maplewood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3220 reviews)
Mr C
May 11, 2026
5 out of 5
Got what I needed
Nick L
May 10, 2026
5 out of 5
Staff is very knowledgeable. I come here to get my specialty whiskey and scotch. If they dont have it in stock they do everything they can to help you find it.
Mary Y
May 10, 2026
1 out of 5
I needed a phone to work in another country and wasn’t trying to spend too much only for that purpose. The lady working there said ONLY Samsung will work and pointed to a phone that was going to cost me over $200. I pointed at the more affordable ones and she blatantly told me they won’t work. I went on the Best Buy website and confirmed that other phones should also work in other countries. When I brought this fact up the other guy working that area said other brands should still work just maybe not as well as Samsung. Okay, but why lie to me and say only Samsung will work? Completely dishonest people that don’t know what they’re talking about.
Response from Best Buy
May 10, 2026
Hello, Mary,
It's important to have a reliable mobile phone when leaving the country. So, we understand why having a phone that will only be used temporarily being of low cost. For support, please send a private message to Facebook (https://bby.me/JY692a), Twitter/X (https://bby.me/jOz5JR), or Instagram (https://bby.me/WCw1Zb) and reference "Google Review 150863".