The in store service was slow. The phone service keep me pass on from other tech agent or customer service without really helping me.
Best Buy has a little bit of everything. I like that the associates don't hound you but are there if you have questions. All very friendly employees.
Jason S
September 19, 2024
I would have rated my experience 5 stars if there was more than one person working the counter that handles online pick ups, returns and new purchases. The wait was long, but when I was eventually taken care of I was very satisfied. Not happy with the item I purchased, and was able to return it hassle free.
We recently had the pleasure of being assisted by Eric in the appliance department at the Oakdale Best Buy. From the moment we walked in, Eric's welcoming demeanor made us feel at ease. He greeted us with a warm smile and was genuinely interested in helping us find the right appliance for our needs.
Eric's knowledge about the products was impressive. He patiently explained the features and benefits of various appliances, ensuring we understood each detail. His attention to detail was evident as he carefully listened to our requirements and provided tailored recommendations and suggestions.
What stood out the most was Eric's relatable approach. He took the time to explain everything in a way that was easy to understand, without any rush or pressure. His patience and willingness to answer all our questions made the entire experience enjoyable and stress-free.
Eric's exceptional customer service and expertise truly made a difference. We highly recommend seeking his assistance if you're in the market for appliances. Thank you, Eric, for your outstanding service!