Frequently Asked Questions About Best Buy Richfield
How do I check product availability at the Richfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Richfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Richfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Richfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3846 reviews)
Tom “
December 11, 2025
5 out of 5
I have been to almost all of the Best Buy stores in the metro. This store in Bloomington is the flag ship of the company. They have the largest selection and most in stock items. I love the expanded photo and camera area. If you are a stereo and home theatre person, this is where you need to come. Helpful staff and lots of choices. It seems like I always need an SD card or some other item. I always tell all of my Bloomington real estate clients about this store.
Wizard M
December 10, 2025
1 out of 5
$759.00
Sony PS5
Overheating defective from the get go, error messages galore.
And I paid for the protection plan...
And still haven't got my game back or a phone call from geek squad yet .
Sincerely
John Mortenson
Response from Best Buy
December 10, 2025
We understand the frustration when something goes wrong with a purchase. We'd like to hear more. Please reach out to us in a private message on Facebook (https://bby.me/xmf1pa), Twitter/X (https://bby.me/8zry4k), or Instagram (https://bby.me/bsuauq), and mention your Google review, 85068.
Mohamed E
December 09, 2025
5 out of 5
Good quality business
Mohamed M
December 06, 2025
1 out of 5
Justine as she called herself the manager at the store was rude and lacked customer service experience she is arrogant do not deserve to be there.
Response from Best Buy
December 06, 2025
Hello, Mohamed,
Thanks for reaching out and providing your feedback. We want everyone to be treated with respect in a Best Buy, so we can understand your concern. We would be happy to document your experience here on a corporate level and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/59e6r0), Twitter/X (https://bby.me/byom1e), or Instagram (https://bby.me/x85sn4). Please reference Google Review #82688.