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Best Buy Richfield
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Frequently Asked Questions About Best Buy Richfield
How do I check product availability at the Richfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Richfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Richfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Richfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3871 reviews)
Anna T
January 16, 2026
1 out of 5
Buyer Beware! I purchased a laptop from Best Buy and the failed to deliver it to me. I have video evidence that is time stamped throughout the day that proves this. They failed to get a signature, and officially denied me a replacement or a refund. I'm just here to spread awareness of how this company operates.
Kari O
January 12, 2026
5 out of 5
Organized, helpful staff directed us to exactly what isle we needed for the battery charger pack we were looking for immediately, fantastic selection and prices to pick from!💯
Duane K
January 08, 2026
1 out of 5
Yesterday I bought a Lenovo laptop at the Richfield store, I asked since it was an open box and it was in fair condition if it had a charger in it, and the box was sealed The girl behind the desk said yes, he did. I did not check. So I went ahead with the purchase I got home to find out it did not so I attempted to call the store. Only to get their call center multiple times and cannot get through to the store. One girl put me through to their voicemail so I left a message. Another sent a message to the store as of 24 hours later I still have not heard from the store I would expect more from a store that is in the backyard of the corporate offices. To me, this is very poor customer service and I am not willing to drive 45 minutes each way to the store they could very easily call me and mail out the charger to me
Response from Best Buy
January 08, 2026
Hello, Duane,
Thank you for reaching out to share your concerns with your Open-Box item not having a charger. We would be glad to look into the charger missing from your purchase if you would like to reach out to us on any of our social media profiles below with Review 102360 for support.
Facebook (https://bby.me/olp13j)
Twitter/X (https://bby.me/eklb6u)
Instagram (https://bby.me/dobycz)
Evangelos “
January 07, 2026
5 out of 5
Devin was incredibly helpful. Great friendly staff all around.