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Best Buy Richfield
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Frequently Asked Questions About Best Buy Richfield
How do I check product availability at the Richfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Richfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Richfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Richfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3895 reviews)
Amberly R
March 21, 2026
4 out of 5
Went to find a specific home security system and they were out but had 3 employees ask if we needed help, we didn't but still awesome they were paying attention.
Eli M
March 20, 2026
1 out of 5
We called to make sure we could get a specific tv and made sure it was available, customer care through phone was great and she told us 45 min to 1 hr for pickup. We did not like it but understood. We decided to go to the store after aprox the hr had passed since we needed a hdmi cable. We went to pickup the tv and the girl that attended us looked like she hated her job and was not welcoming at all. To make matters worse she treated us like she didnt care we were upset and basically told us she couldn't do anything (didn't even try!), even worse she said it would be probably until the afternoon! But said if she cancelled it we could buy it from the store! (Probably fighting for the sale) Huge inconvenience because now we have to wait for a refund and made all the steps we took useless and a waste of time! She said she couldnt just wheel it to us after we had already paid it and they had it in stock! (She didnt even try to help!) After she canceled the order they took less than 5 minutes to bring us a tv it was ridiculous! We are very unhappy.
Response from Best Buy
March 20, 2026
Hey there, Eli,
We understand your frustrations with having to cancel the order and repurchase in-store. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/wXI2T4), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: ##132813"
Bruno M
March 12, 2026
5 out of 5
Lugar perfeito... têm tudo que precisa
Jason F
March 07, 2026
5 out of 5
Ben was amazing helped us find what we needed and informed us of amazing deals.