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Frequently Asked Questions About Best Buy Richfield

How do I check product availability at the Richfield Best Buy?
How do I check my order status?
My local Richfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Richfield stores’ holiday hours?

Recent Reviews

4.1
(3993 reviews)
FB E
October 01, 2026
1 out of 5
i bought online pickup said it was ready in one hour. came an hour later they said it wasent ready. i said if i find the item and bring it to you will you let me take it they said yes. I went and they expected me to REFUND the item which would take 5-8 business days and then repurchase it when the item was RIGHT in front of them and they could’ve scanned it to get it ready. 0/10 experience i asked why they can’t just scan it and they said it’s because of how the “system works”
Response from Best Buy
October 02, 2026
Hi there! Thanks for your review. We appreciate you sharing your experience. While we understand the urgency to pick up an order, we always encourage our customers to wait for the Ready for Pick-up notification before arriving to avoid unnecessary in-store wait times. To formally document your feedback, feel free to reach out to us on Facebook: https://bby.me/YJfi2c, Instagram: https://bby.me/wKR12G, or Twitter/X: https://bby.me/PAb7TV and reference Google review 229134 in the details you provide.
Gary W
September 27, 2026
4 out of 5
Car installation guys are great!
Tommie M
September 26, 2026
5 out of 5
John was knowledgable and detailed in his sales pitch. He explained each additional cost but was not overly pushy on upsells. I would absolutely visit this location again because of his customer service. He should be making commission, and the fact that the company does not offer this on my $1200 purchase was slightly jarring to me.
Terry C
September 25, 2026
1 out of 5
Well i purchased an item and it was defective,i got a replacement and that was a another defective one.

About Best Buy Richfield

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