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Best Buy Richfield
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Frequently Asked Questions About Best Buy Richfield
How do I check product availability at the Richfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Richfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Richfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Richfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3834 reviews)
Michael W
November 22, 2025
5 out of 5
Very helpful and friendly service
Dane R
November 22, 2025
5 out of 5
Not too shabby! I mean, not everything is ever going to be perfect so there’s no reason to be rude just because you are semi anonymous.
So go here and see for yourself if you like it. Sometimes we have bad days and shouldn’t try to close a business because of a small snafu.
I mean, I could be super specific and tell you who I worked with and what great service I had, or what wonderful food I was able to have, but that stuff changes day-to-day and we all need to realize that and stop being so snarky to people simply because we have the power to do so with a super computer in our hand.
That’s why I am making sure to leave good reviews on places so that the world can maybe be a nicer place. We all need it.
Adjudicates {
November 21, 2025
4 out of 5
Amazing employees are super nice and very helpful all the time. My only negative is that they don't price match Costco items. My co-worker has one minor complaint: they're usually not in stock all the time.
Mark D
November 18, 2025
1 out of 5
Not at all happy with this place. Ordered 2 times directly from headquarters store and first time it took over month to send a otterbox for phone and I then order 2 security cameras and received two boxes of energizer batterys.....I would have thought better then this of this company. Also for a note I never received a email back in any regards for my frustrations. If I could have gone lower than a 1 star I would have.
Response from Best Buy
November 18, 2025
Hey there, Mark.
Getting the correct products that you order in an appropriate time period is something that we always strive to provide for our customers. Please reach out to us on social media if you need any help, or have any questions. Please be sure to reference your review number 71052.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy