Best Buy Richfield

There’s sometimes this very good looking mexican man working in the warehouse. I blush when I arrive at this store and see him ☺️☺️😊

I bought an HP all in one at Richfield mn. There flagship computer. I am a member plus.the computer is under warranty. It just stopped working. I tookit to geek squad. They sent the computer in and said it would be 2 or three weeks. I told them I needed a working computer for work and they told me, to bad so 😔 sad!. Three weeks went by and they couldn't tell me anything about my computer. They told me I was shit out of luck just wait another week. It's been over a month without my computer. I went into the store to talk to a manager and he told me that they could scrape that one and I could get a different computer, he told me to hold on. He came back and told me that the geek squad won't do ANYTHING to help me and that im going to have to just wait indefinitely without a computer. Extremely unacceptable. It doesn't do Any good to join there club. A waste of money. Bestbuy used to back their products. Not no more. Please BEWARE of there sales tactics. Sincerely. Mark

I went into the store to buy a Kindle and had help from three different people from the start. The person at the entry greeted me and told me where they were. A manager probably asked me if he should have an expert come over once I was there and I realized I did have questions so someone came over to help me and then get the Green Kindle in the back for me. It was very seamless and top notch customer service. Very happy with my new Kindle :)

Bryan at the Richfield store was very helpful with my technically challenged questions ? Thank you, Bryan, for your polite and honest suggestions and recommendations.