Frequently Asked Questions About Best Buy Richfield
How do I check product availability at the Richfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Richfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Richfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Richfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3993 reviews)
FB E
October 01, 2026
1 out of 5
i bought online pickup said it was ready in one hour. came an hour later they said it wasent ready. i said if i find the item and bring it to you will you let me take it they said yes. I went and they expected me to REFUND the item which would take 5-8 business days and then repurchase it when the item was RIGHT in front of them and they could’ve scanned it to get it ready. 0/10 experience i asked why they can’t just scan it and they said it’s because of how the “system works”
Response from Best Buy
October 02, 2026
Hi there!
Thanks for your review. We appreciate you sharing your experience. While we understand the urgency to pick up an order, we always encourage our customers to wait for the Ready for Pick-up notification before arriving to avoid unnecessary in-store wait times.
To formally document your feedback, feel free to reach out to us on Facebook: https://bby.me/YJfi2c, Instagram: https://bby.me/wKR12G, or Twitter/X: https://bby.me/PAb7TV and reference Google review 229134 in the details you provide.
Gary W
September 27, 2026
4 out of 5
Car installation guys are great!
Tommie M
September 26, 2026
5 out of 5
John was knowledgable and detailed in his sales pitch. He explained each additional cost but was not overly pushy on upsells. I would absolutely visit this location again because of his customer service. He should be making commission, and the fact that the company does not offer this on my $1200 purchase was slightly jarring to me.
Terry C
September 25, 2026
1 out of 5
Well i purchased an item and it was defective,i got a replacement and that was a another defective one.