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Best Buy Richfield
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Samsung Experience Only%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill:%23FFFFFF;}%20%3c/style%3e%3cpath%20d='M12,23c6.08,0,11-4.93,11-11c0-6.08-4.93-11-11-11C5.92,1,1,5.92,1,12C1,18.07,5.92,23,12,23z'/%3e%3cpath%20class='st0'%20d='M11.56,7.17v9.66h3.06v-0.87h-2.18V7.17H11.56z'/%3e%3cpath%20class='st0'%20d='M8.48,9.81c0.73,0,1.32-0.59,1.32-1.32c0-0.73-0.6-1.32-1.32-1.32c-0.73,0-1.32,0.59-1.32,1.32%20C7.16,9.22,7.76,9.81,8.48,9.81z'/%3e%3cpath%20class='st0'%20d='M12.44,2.8c-0.12,0-0.33,0-0.44,0c-5.08,0-9.21,4.12-9.21,9.2c0,2.46,0.96,4.77,2.69,6.51%20c1.74,1.74,4.05,2.71,6.52,2.71c2.46,0,4.77-0.97,6.51-2.71c1.73-1.74,2.69-4.05,2.69-6.51v-0.42h-6.57v0.85h5.7%20c0,0.02,0,0.11,0,0.13c-0.28,4.35-3.92,7.78-8.32,7.78c-2.23,0-4.33-0.86-5.9-2.44C4.52,16.33,3.65,14.23,3.65,12%20c0-2.23,0.87-4.33,2.45-5.9C7.67,4.52,9.77,3.65,12,3.65c0.1,0,0.33,0.01,0.44,0.01V2.8z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy Richfield
How do I check product availability at the Richfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Richfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Richfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Richfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3886 reviews)
Edward P
February 14, 2026
1 out of 5
Terrible policy’s for returns… as a Best Buy plus member who loves this company. Couldn’t give me a refund in store even though it was purchased 2 days ago. Mailing me a check that they said wouldn’t come for 2 weeks… awful service definitely cancelling my membership and shopping else well going forward
Response from Best Buy
February 14, 2026
Hi, Edward,
Thank you for taking the time to leave feedback for us regarding your recent return experience. I can understand wanting clarity on our Return & Exchange Promise.
If you paid more than $800 in cash or more than $250 by check or by a debit card without a major credit card logo, we will refund you by check within 10 business days.
Here is a link for your convenience: https://bby.me/qq6x0r.
If you have additional questions for us, please send us a private message on any of the following social media platforms: Facebook (https://bby.me/t2atfz), X (https://bby.me/7aw0st), or Instagram (https://bby.me/umorsw).
Be sure to mention “Google review #117288” in your social media message.
Chase G
February 05, 2026
5 out of 5
One of the best locations in the Twin Cities! We recently stopped in to pick up a new washer and dryer set, and Pete made the entire process easy and seamless. The store features all the latest products on display, so you can always count on seeing the newest and best options. Highly recommend!
Big N
February 03, 2026
5 out of 5
I know most people only leave reviews when something goes wrong, but I genuinely had one of the best retail experiences of my life. (I also work in retail)
I brought my PC in because I couldn’t update it to Windows 11 (turns out I’m not as much of a tech guy as I thought). I was a little hesitant to let someone else work on my computer, but my dad — an ex–Geek Squad tech — assured me this was the place to go.
From the moment I walked up to the counter, the service rep was friendly, reassuring, and confident. He told me they’d take care of everything and that I could pick up my PC the next day — totally fair since I came in around 6:30.
The level of care and professionalism I experienced is something you don’t see often these days.
Thank you, Best Buy, for making my computer troubles disappear.
Brent D
January 31, 2026
4 out of 5
Helpful staff. Good location just of 494 and lyndale. Seems to handle things professionally