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Best Buy Richfield
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Frequently Asked Questions About Best Buy Richfield
How do I check product availability at the Richfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Richfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Richfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Richfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3646 reviews)
Eric S
February 20, 2025
5 out of 5
Very friendly staff
Dale S
February 18, 2025
5 out of 5
Very satisfied with price and installation of my remote car starter.
Cheri B
February 13, 2025
1 out of 5
Best Buy Richfield, MN: Dear district manager: Someone is fraudulently using my main business card to make several online purchases from this store via Best Buy.com website. Three huge charges hit my bank this afternoon (2/13/2025) on my business card. Thankfully my wife and our bank caught it and we disputed these transactions. The first transaction of $100.00 then the almost $900 ones were made this afternoon around 3:51pm. I have disputed these three charges so please look for them during your nightly audit. We are not local to Minnesota (never been there) as we are from Georgia. Now I have to get another bank card and this is hurting my business.
Update review: Hi Josh! Thank you for prompt reply. Neither of us have a Best Buy online account since forever. Husband works near our local Best Buy store but he has not bought anything there with this card except ink for printer and it does not cost $900 for that. So whatever happened today happened there at your location site not ours. Our best guess is someone there has hacked into Best Buy database and stealing Best Buy customers credit card information to make online purchases at the Best Buy in Richfield MN per our bank transactions. My husband was at work when this transpired but my bank and I caught it in time and reported it to both Best Buy online chat representative and our bank has blocked our card so we cannot use it for our gate business.
"This is in regards to my Google Review 64810888".
Update #2: Josh, thank you for your reply in this matter. The Best Buy chat representative agent with Best Buy online has been wonderful and did her best to assist me in getting this complaint to top management. Also, telling us to change passwords is not going to resolve the theft. Companies need to do better at due diligent also on preventing theft. Goes both ways.
Response from Best Buy
February 13, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to keep a close eye on my finances. It sounds like someone may have gotten access to your card information, or may have gotten the password to your My Best Buy account. It sounds like you have taken care of things with your bank and your card. I would recommend changing the password to your account on BestBuy.com, as well as on your e-mail account to be safe. Can you please reach out to us on one of the following platforms with the information below so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64810888".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/bestbuy)
Ed M
February 12, 2025
5 out of 5
Knowledgeable staff who focus on assisting you and no questions are bad.