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Frequently Asked Questions About Best Buy Richfield
How do I check product availability at the Richfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Richfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Richfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Richfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3963 reviews)
Kristopher C
August 11, 2026
4 out of 5
Good staff? Friendly and knowledgeable
Roger L
August 09, 2026
1 out of 5
Do not trust this store with Open Box purchasing!!!
Ordered an open box Sonos Move 2. When I got it home, it was missing both the charging dock and charging cords. I have other Sonos products, so I plugged it into a Sonos charging cord. After an hour of charging the unit never turned on. I called the store to ask for a replacement at no extra cost and I was assured that wouldn’t be a problem. When I came in the next day I was denied a replacement, and told I would have to purchase a brand new one at full cost.
If someone sold a broken unit with no charging dock on eBay they would close the account.
James H
August 09, 2026
3 out of 5
Most of the guys in the geek squad are not enough geeky
Ryan K
August 08, 2026
5 out of 5
Came in to choice up a TV not long before close. Luke with the PRX came in to save me from mediocrity and presented an incredible perspective that altered my screen purchase for the better. Luke was headed out the door but stopped briefly, providing a professional, yet personable moment that helped me in a big way. Luke, in the most lackadaisical moment of his shift, was a spark in a sales scenario that reaffirmed my bias to BBY for these big purchases. Get this guy off the floor and send him across the street to Corp asap - before someone else picks him up.
Thanks again, Luke. You’re a real one.