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Best Buy Richfield
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Frequently Asked Questions About Best Buy Richfield
How do I check product availability at the Richfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Richfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Richfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Richfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3827 reviews)
Patty A
November 03, 2025
3 out of 5
This is always been my go to place to buy my laptop when it fails. I'm running Microsoft 365 and also co-pilot Pro
I bought a Lenovo I ended up returning it. I needed an adapter to add on more ports for my laptop. I had major problems with adapters (so I could plug in a few extra keys and an ethernet cable for my in-house modem). I ended up having to download drivers for every adapter I picked. I did my research and found out that these laptops sometimes have problems with adapters. (What a pain) After troubleshooting my brand new laptop for maybe one solid 12 hours I couldn't get it to work. But I did find out the problem the problem is no matter where I plugged it in it was recognizing it as a data port. By looking at the device manager. I couldn't believe it. I switch ports on my laptop and regardless DEVICE MANAGER continue to read it as a DISK DRIVE. I needed it to read as under NETWORK/DISPLAY. I was running my Ethernet cable on this. I could not believe I was in total shock!! Yes I return it and I got an HP laptop It worked just fine. I called in and spoke with somebody The Geek Squad and they seem a little bit interested with all that work that I did I thought they would be a little bit more interested. I brought it in to the Geek Squad hand/return it for credit. They could care less ... And I think they sort of didn't believe me but I had all the document and evidence. That's why I'm giving best ride a lower rating because this is the second time I've been treated really crummy by the Geek Squad. Thinking I don't know what I'm doing. I do know things, really bad that the front line could care. Like... If you're doing that kind of work for a living you think you would at least be interested in listen to your customers when they talk to you about an extensive program other than just sort of blow you off. Just terrible. They didn't even sound interested. Well that doesn't matter I'm just reporting.
Stretchh f
October 27, 2025
1 out of 5
Wasn't impressed with product knowledge or social interaction.... won't be back
Kevin B
October 16, 2025
5 out of 5
Great help and assistance, with a smile.
Scott U
October 15, 2025
5 out of 5
Easy Pick Up great selection!!