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Best Buy Richfield
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Frequently Asked Questions About Best Buy Richfield
How do I check product availability at the Richfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Richfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Richfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Richfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3690 reviews)
Aaron F
April 22, 2025
1 out of 5
I purchased a Samsung washer and dryer from Best Buy and while within the 2-year Best Buy Total membership warranty period Best Buy refused to send a technician out to service the product.
Buyers beware that opting out of a membership renewal for future coverage cancels coverage during the current (paid for) period. Neither online support staff, two in person managers, nor the call in support were able to assist me.
Overall, I had an extremely disappointing customer service experience and will be taking all future business elsewhere.
Response from Best Buy
April 22, 2025
Hello, Aaron
Thank you for reaching out to us here on Google and taking the time to share your experience with us. We understand how important protecting your devices can be and understand how we would feel in this situation. We would like to take a closer look into this to assist in any way possible while documenting any feedback you may have. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 65067456
Regards,
^Brandon
Blue S
April 13, 2025
5 out of 5
They have a lot of really nice appliances, very reasonable prices, very friendly staff and their very cheap delivery service is a great deal. They delivered Samsung Washer & Dryer set for only $30. And they have a lot of discount plans, so today I got a discount of $250. Today I got the Best Service from the Best Guy Devin at Best Buy and got the Best Discount and Best Buy.
Today was really the Best Day!!!
John T
April 01, 2025
5 out of 5
Helpful staff. Found what I needed in stock. In and out in 15 minutes.
Jerid M
March 31, 2025
2 out of 5
Went in for a drone, thinking the corporate location would be good to go. Nothing was in stock seriously? Looked at the high end cameras, nothing in stock. Could order both, but I go home tomorrow. No thanks!
Decided to check out galaxy watch accessories, but they didn't exist. Looked for a galaxy s24 ultra case, and they also don't exist. Does best buy stock or carry anything besides the apple trash that they had an over abundance of?
The only reason for a two star is because it's the first best buy since 2005 that actually had staff asking if they could help me find something. To bad they couldn't find inventory though.
Response from Best Buy
April 01, 2025
Hello there, Jerid!
Thank you for taking the time to reach out on Google with a review. I completely understand the desire not only to see the products you're interested in but also to have them in stock. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64991995 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you!
Kind regards,
^Ryan