Frequently Asked Questions About Best Buy Richfield
How do I check product availability at the Richfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Richfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Richfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Richfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3954 reviews)
Jacob S
July 25, 2026
3 out of 5
Went to return an appliance cord after they dropped off a dryer. I had paid, had the digital receipt. They told me the transaction hadn't cleared and to come back in a week... Inconvenient and a bit silly.
Response from Best Buy
July 25, 2026
Hi,
I understand how upsetting it is when a return cannot be completed within the expected timeframe.
If you would like to discuss your experience further, please connect with us through a private social media message and reference Review #183251.
Facebook (https://bby.me/hQA6Jt)
Twitter/X (https://bby.me/CEwVSf)
Instagram (https://bby.me/10P2V1)
Chris B
July 22, 2026
5 out of 5
This is the BEST Chai I’ve EVER had!!!!
Lomkee K
July 16, 2026
1 out of 5
Richfield store is so bad on their customer service that it’s hard to go shopping there. Always have to asked them if they can help me instead of asking if there is anything I need help with. I have up going to that store!
Response from Best Buy
July 17, 2026
Hello,
Thank you for reaching out. It can be difficult to to have to find assistance when you need it, so we understand the frustration. If you are still in need of help, please send us a message on social media. Please include Google Review 188767 in your message.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Me
July 14, 2026
2 out of 5
Long story... But All I can say is that the person that was working in the computer section. Did not understand what I was looking for a USB port for wireless mouse. He was showing me a Bluetooth mouse and a corded mouse and all I was looking for was the wireless USB mouse.
Response from Best Buy
July 14, 2026
Hello,
Thank you for taking the time to share this with us. We understand wanting to purchase a specific type of item, but being directed to other items, isn't an ideal experience. We'd be happy to look into this with you.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/qklw2P), Twitter/X (https://bby.me/XwMz3d), or Instagram (https://bby.me/FOYZS3). Please also mention your "Google review #187394" in your message.