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Frequently Asked Questions About Best Buy Richfield
How do I check product availability at the Richfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Richfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Richfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Richfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4002 reviews)
Chris V
November 07, 2026
2 out of 5
Lot's of staff standing around late on a Saturday night but only two registers open until the waiting line got 4 people in it, including me. the cashiers were spending a long time trying to sell warranties and extra services. I went to buy a smart plug and the guy who met me at the door took me to the area 'where they used to be, but if I can't find them, go ask at the checkout.' I eventually found them myself so at least they had them in stock as indicated the website.
Response from Best Buy
November 07, 2026
Hi, Chris,
Thanks for sharing your experience. We can certainly understand how concerning it is when you go into a store, and they aren’t able to help you find what you need in addition to a lengthy check out process. That isn’t the experience we want our customers to have. If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms.
Facebook (https://bby.me/jUYcYU)
Twitter/X (https://bby.me/IM6q03)
Instagram (https://bby.me/gpQjBw)
Please mention your Google review #250585, so we can review this further with you.
Marcia M
November 03, 2026
5 out of 5
Orney Walker IV at Best Buy Richfield was patient, knowledgeable, and professional. He listened to my concerns about glare and room size, steered me to a better TV than the one I came in for, and explained everything clearly.
Kathy B
October 30, 2026
5 out of 5
Ornery Walker III WAS an excellent source of information, encouraging and helpful in explaining the difference in TV brands and did a great job selling them with a smile and customer service.
Gavin D
October 24, 2026
5 out of 5
The store was clean and the shelves I saw were organized. There were not a lot of workers on the floor but im not surprised after the previous CEO went trigger happy with the layoff button.