Frequently Asked Questions About Best Buy Richfield
How do I check product availability at the Richfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Richfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Richfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Richfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3895 reviews)
Bruno M
March 12, 2026
5 out of 5
Lugar perfeito... têm tudo que precisa
Jason F
March 07, 2026
5 out of 5
Ben was amazing helped us find what we needed and informed us of amazing deals.
Jenni A
March 07, 2026
4 out of 5
Agradable encontre lo que buscaba el personal muy amable
Sanika M
March 05, 2026
1 out of 5
I brought a gift card that wasn’t working
. I tried walking in the store and called customer service, they refused to help and blame it on the third party vendor. I called the third party vendor and they told me it was because Bestbuy gave a me a card that was never activated. I decided that I would stick with Amazon for now on. I’ve been going to Best Buy for years and find it disappointing that I had to go through this. That was the last day I decided to support them.
Response from Best Buy
March 05, 2026
Hello, thank you for leaving us a review. Trouble with gift cards is never a good time. Can you please reach out to us on Facebook (https://bby.me/lxatyi), Twitter/X (https://bby.me/tv1m6h), or Instagram (https://bby.me/pfjlvr) with more information about your experience? Please begin your message with "This is regarding my Google Review #126097".