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Best Buy Richfield
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Frequently Asked Questions About Best Buy Richfield
How do I check product availability at the Richfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Richfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Richfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Richfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3839 reviews)
Dr. D
December 01, 2025
5 out of 5
I hadn’t been to this Best Buy location in years, so I was pleasantly surprised to see the entire store remodeled, and everything looks great. We came in to purchase a remote starter and get it installed, and Ben helped us from start to finish. He was patient, helped us place the order, and scheduled our installation appointment at the Best Buy in Eagan. The whole process was smooth, and we left completely satisfied. I’ll definitely be visiting this location more often, especially now that I know they sell Lego sets too.
Jackson S
November 29, 2025
5 out of 5
Friendly and helpful staff. Thanks!
ERMI V
November 29, 2025
5 out of 5
Bueno para la familia compartir
Stacey D
November 28, 2025
1 out of 5
Ordered an item online for pickup… then took a scenic pilgrimage halfway across the state, only to be told they don’t have it in stock. Plot twist: they don’t even CARRY the product in that store.
Dan, the manager, shrugged and blamed it on Black Friday like it was some kind of natural disaster instead of, you know… a calendar event they’ve known about since the 1980s.
You’d think a tech corporation with 42+ years in business and decades of online ordering experience would have figured out how to not sell imaginary items by now. Apparently not!
Zero stars for this location’s management and the “corporate website pros” who confidently told me unicorns are real and available for pickup.