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Frequently Asked Questions About Best Buy Richfield

How do I check product availability at the Richfield Best Buy?
How do I check my order status?
My local Richfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Richfield stores’ holiday hours?

Recent Reviews

4.1
(3954 reviews)
Jacob S
July 25, 2026
3 out of 5
Went to return an appliance cord after they dropped off a dryer. I had paid, had the digital receipt. They told me the transaction hadn't cleared and to come back in a week... Inconvenient and a bit silly.
Response from Best Buy
July 25, 2026
Hi, I understand how upsetting it is when a return cannot be completed within the expected timeframe. If you would like to discuss your experience further, please connect with us through a private social media message and reference Review #183251. Facebook (https://bby.me/hQA6Jt) Twitter/X (https://bby.me/CEwVSf) Instagram (https://bby.me/10P2V1)
Chris B
July 22, 2026
5 out of 5
This is the BEST Chai I’ve EVER had!!!!
Lomkee K
July 16, 2026
1 out of 5
Richfield store is so bad on their customer service that it’s hard to go shopping there. Always have to asked them if they can help me instead of asking if there is anything I need help with. I have up going to that store!
Response from Best Buy
July 17, 2026
Hello, Thank you for reaching out. It can be difficult to to have to find assistance when you need it, so we understand the frustration. If you are still in need of help, please send us a message on social media. Please include Google Review 188767 in your message. Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Me
July 14, 2026
2 out of 5
Long story... But All I can say is that the person that was working in the computer section. Did not understand what I was looking for a USB port for wireless mouse. He was showing me a Bluetooth mouse and a corded mouse and all I was looking for was the wireless USB mouse.
Response from Best Buy
July 14, 2026
Hello, Thank you for taking the time to share this with us. We understand wanting to purchase a specific type of item, but being directed to other items, isn't an ideal experience. We'd be happy to look into this with you. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/qklw2P), Twitter/X (https://bby.me/XwMz3d), or Instagram (https://bby.me/FOYZS3). Please also mention your "Google review #187394" in your message.

About Best Buy Richfield

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