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Frequently Asked Questions About Best Buy Oakdale
How do I check product availability at the Oakdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Oakdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Oakdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Oakdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3120 reviews)
Tara W
January 16, 2026
5 out of 5
I had the best experience at Best Buy yesterday. I had ordered a Microsoft Surface Pro online for pickup, and unfortunately realized I ordered the wrong one.
I went into the store with the laptop in hand and headed straight to the Microsoft desk, where Zach was absolutely outstanding. He was extremely attentive, understanding, and immediately jumped in to help solve the problem. He processed the return quickly and, within minutes, I was walking out the door with the correct laptop.
Zach truly went above and beyond to understand my needs, had a genuine can-do attitude, and made what could have been a frustrating situation completely stress-free. Best Buy is very lucky to have Zach—this is exactly the kind of customer service that keeps people coming back.
Highly recommend!
Matt H
January 14, 2026
5 out of 5
Great location. Had exactly what I needed.
John B
January 14, 2026
3 out of 5
Did not have much in camera gear
Joel F
January 05, 2026
5 out of 5
Great place joel is great!