How do I check product availability at the Oakdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Oakdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Oakdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Oakdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3139 reviews)
Edvard W
February 25, 2026
1 out of 5
Don't bother ever trying to call Best Buy. Their determination to save money with an AI answering service is the WORST EVER. Just let me talk to someone for the love of God. Just lost my business. Congratulations.
Response from Best Buy
February 26, 2026
Hello, Edvard,
We appreciate you taking the time to share your feedback. Trying to speak with someone should be easy, so we can understand your concern. We'd be happy to assist you in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/n8xdb3), Twitter/X (https://bby.me/zaipc5), or Instagram (https://bby.me/bti8he). Please reference Google Review #121896.
Vicki L
February 23, 2026
5 out of 5
Worked with BB for remote car starter. Did great job and completed in time quoted.
Ava R
February 15, 2026
1 out of 5
The employee who helped me order a phone was rude and lied about the price of the color I wanted. I had to drive all the way back to return it then buy it from a different store that would get me what I asked for. Waste of time.
Gus D
February 13, 2026
5 out of 5
Friendly staff, I usually order online and come here for pick up, nice quick and easy