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Frequently Asked Questions About Best Buy Oakdale
How do I check product availability at the Oakdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Oakdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Oakdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Oakdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3117 reviews)
Joel F
January 05, 2026
5 out of 5
Great place joel is great!
Padao Y
January 03, 2026
1 out of 5
Extremely disappointed. We had car alarm installed by a auto tech and now alarms goes off constantly and doesn't shut off. I called and had to travel 30 mins to another best buy to fix it. Eden Prairie Bestbuy said it was a grounding issue. Well, not a week later my car alarm is still going off constantly. I called again and Woodbury Best buy tells me that their only solution would be for me to drive around all best buys in town to see who can take me in. Their next available appt would be 2 wks from now and I'm supposed to deal with the alarm constantly going off.
The R
January 02, 2026
5 out of 5
Great customer service, answered all my questions
Anthony F
December 31, 2025
1 out of 5
Why is there no one at customer service when there is a giant sign saying customer service? Then just a tiny little sign saying go to the checkouts and having to wait forever in the long line.
Response from Best Buy
December 31, 2025
Hi Anthony,
Thanks for sharing this review. We're concerned to hear that your experience didn't meet expectations. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/03ju0w), Twitter/X (https://bby.me/gh0g3q), or Instagram (https://bby.me/rb0kvq). Please include the Google Review reference number #98571 when reaching out.