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Frequently Asked Questions About Best Buy Oakdale
How do I check product availability at the Oakdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Oakdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Oakdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Oakdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3044 reviews)
Gary B
July 19, 2025
5 out of 5
The computer experts figured out my laptop when I thought I lost it all. Great job!
Andrew L
July 17, 2025
1 out of 5
Best Buy stole my money!!!!!! I bought a power supply for my computer that it turned out I didn’t need they took my 130.56 and I canceled the pickup order 1 minute after and they said 7-10 business days the money would be back. I have called 5 times now and they tell me they returned my money which they have not and my bank has told me they have not even made an attempt to do so. So they stole my 130 and refuse to do anything to make it right. Lost a life long customer over employees not doing their jobs. Never had a big company like this steal my money it’s absolutely terrible.
Response from Best Buy
July 17, 2025
Hello and thanks for reaching out on Google, Andrew.
We understand the frustration when an order is cancelled and you are awaiting a refund. We'd be happy to look into this further for you.
Please reach out to us in a private message on Facebook (https://bby.me/vgrm5i), Twitter/X (https://bby.me/7hk732), or Instagram (https://bby.me/uq23hk). When reaching out, please include your full name, phone number, email, and mention your Google review, 16789.
Regards,
^ Graham
Callie L
July 16, 2025
5 out of 5
We were in and out quick and got exactly what we came for. The computer I wanted was not in stock and I understand if I came in earlier it may have been there, but Omar found a great alternative and hooked me up. This is a great Best Buy.
Reeta L
July 11, 2025
5 out of 5
I had an appointment with the Geek Squad they got me in early and where every helpful