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Frequently Asked Questions About Best Buy Oakdale
How do I check product availability at the Oakdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Oakdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Oakdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Oakdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3157 reviews)
Larry D
April 30, 2026
4 out of 5
Good service
LARRY D
April 28, 2026
4 out of 5
Liked the selection of products 👌
Doug M
April 23, 2026
5 out of 5
Geek squad rocks
Cathy W
April 20, 2026
1 out of 5
Best Buy lost a customer today. I called the Oakdale store to ask a simple question. I got stuck in a never ending loop with the AI chat voice who couldn’t understand I wanted to talk to a real person to ask if you still accept checks from customers. The item I wanted to buy is the same price at Best Buy and Amazon. I thought I would give my business to Best Buy, a Minnesota company, but I’m going to buy from Amazon since I can’t speak to anyone at your store to see if you do electronic checks like Menards does. Your AI chat system cuts in and out and is probably costing you a lot of customers.
Response from Best Buy
April 21, 2026
Good morning,
Thanks for taking the time to share your experience with us. We understand having difficulties speaking with a live person to answer your question, ins't a welcome experience.
Per the Payment Methods page on our website (https://bby.me/9SPYCu), we do still accept personal, business, or cashier's checks in our stores. That said, we'd like to ensure that your feedback about your phone experience is documented on our corporate level. Please send a private message on one of our social media platforms, Facebook (https://bby.me/JtsC7a), Twitter/X (https://bby.me/PGfsjJ), or Instagram (https://bby.me/IIE8Pi), and refer to your "Google review #144308".