Best Buy Oakdale

I went to best buy and they didn't have baby monitors. But the team were very nice explaining me how to purchase online on their website.

On Saturday March the 14th at 10:15am, I went into the Bestbuy in oakdale MN and talk with a manager and ask him what was there Policies for recycling TV I told him the dimensions of the TV and was told it could be recycle. So I went and rented a truck went and I got the TV and returned to the store when I went in there was a young lady at front door I explained to her what was told me and she said sure you will need pay $30.00 for the recycling fee which I did as I return there was this other manager telling me that they wouldn't be able to take the TV and he can refund my $30.00 no apologies or anything. Now I went and rented a truck which cost money. But the kicker to the whole story is I brought the TV from Bestbuy. This will be the last time I make any purchase from Bestbuy and the reason is management being so rude and not care. Very insensitive to there customers.

This place can never help the customer, the last 4 times I've entered there's 4-5 people just standing around talking an when I ask for assistance in the audio department no one ever shows up, I literally just called the burnsville location at 7:20pm on March 11, and they were able to answer all my questions without a problem they did it in 8 minutes and got me ready to schedule my installation with them, yet this location has people that can't do there job correctly it's just disappointing.

They allowed fraud on my card. My credit score tanked and now I have to go through the endless dispute process. Thanks. Never again.