Best Buy Oakdale

I can't even talk to anyone what a terrible change with ai. Definitely going somewhere else. Why can't we call a place of business and get some awenser from me to come there and spend money.

Best, Keith and Michael, disrespectful workers need to be fired.

I had a wonderful experience with the Geek Squad at Best Buy! I had a service-related question and DID NOT want to go through the hassle of making a trip to the Apple Store. My goal was to transfer my iPhone backup from my computer to an external hard drive. At first, we ran into an issue because my hard drive was encrypted, but the team quickly came up with an alternative solution and patiently walked me through the process. It was absolutely worth my time — they were kind, knowledgeable, and took the time to explain things clearly. I even learned a few new things about hard drive formatting and storage! Overall, I had a great experience. A special thank-you to Keith, who assisted me throughout the entire process and made everything so much easier!

I had the best experience at Best Buy yesterday. I had ordered a Microsoft Surface Pro online for pickup, and unfortunately realized I ordered the wrong one. I went into the store with the laptop in hand and headed straight to the Microsoft desk, where Zach was absolutely outstanding. He was extremely attentive, understanding, and immediately jumped in to help solve the problem. He processed the return quickly and, within minutes, I was walking out the door with the correct laptop. Zach truly went above and beyond to understand my needs, had a genuine can-do attitude, and made what could have been a frustrating situation completely stress-free. Best Buy is very lucky to have Zach—this is exactly the kind of customer service that keeps people coming back. Highly recommend!