Paid for fridge install and old fridge to be removed
We had it all ready
The installation people refused to install even though we paid for installation
And they they left with the new fridge and without taking the old one
What ever you do don't buy appliances from best buy with install because they won't install
This is theft and I will be calling a lawyer on this company for wasting my time and charging for i install and then not installing fridge
Best buy leading fraud in America
Response from Best Buy
March 19, 2025
Jamison,
Thank you for the review. I can understand your concern with purchasing an install and then getting the service completed. That is not ideal.
I'd like to ensure this is looked into further. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details regarding your visit, including the location, date, and approximate time. If you can also include, Google Review 64945060, in your message, it'd be appreciated.
Regards,
^Kristy
Great displays. Shout out to Nora, who was very accommodating and well informed. She did a great job!
Out of 4 visits
The Geek Squad was very helpful
The second visit staff is very helpful and knowledgeable.
1st and last visit staff not knowledge and same excuse to not know about the jitterbug.
In the end, we got the phone and plan, at a good price and easy tu use for the elderly, and at a good price.
Thank you