Store hours aren’t up to date here or in the Best Buy app even, so be aware of that as you won’t be helped if you make the trip out.
I'm going to start buying electronics on Amazon. For the love of god, if I tell you a few times I do not want the credit card or membership, please stop pushing it. I've bought so many electronics from Best Buy and it is only getting worse. I bought a laptop, told her SEVERAL times I did not want the credit card, including while checking out and running my card. JUST to have another guy come up and start pushing it again, and I had to tell him no over and over again. It is a miserable experience, I can wait wait a couple of days from Amazon just I don't have to deal with this bullshit.
Response from Best Buy
February 23, 2026
Hello, Ken,
Thank you for sharing your feedback regarding your experience while making a purchase with us. What you’ve mentioned is quite concerning. We try to pride ourselves in ensuring we provide great customer service. Let’s get this documented and reviewed further for you.
First, we will need more details from you. Please message us through one of our social media channels below:
Instagram (https://bby.me/97233d)
X/Twitter (https://bby.me/ku7nbj)
Facebook (https://bby.me/7pupm2)
Be sure to send the full details of your situation. Also add Google Review 120816. We look forward to hearing from you.