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Frequently Asked Questions About Best Buy Roseville

How do I check product availability at the Roseville Best Buy?
How do I check my order status?
My local Roseville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Roseville stores’ holiday hours?

Recent Reviews

4.0
(3781 reviews)
Raeda S
February 24, 2026
1 out of 5
Junk customer service.
Response from Best Buy
February 24, 2026
Hey there, Raeda, We understand your frustrations with your attempt at getting support. We would love to hear more about your experience. Please send us a private message on Facebook (https://bby.me/wylgz5), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #121399".
Jaimes
February 23, 2026
3 out of 5
Store hours aren’t up to date here or in the Best Buy app even, so be aware of that as you won’t be helped if you make the trip out.
Ken C
February 23, 2026
1 out of 5
I'm going to start buying electronics on Amazon. For the love of god, if I tell you a few times I do not want the credit card or membership, please stop pushing it. I've bought so many electronics from Best Buy and it is only getting worse. I bought a laptop, told her SEVERAL times I did not want the credit card, including while checking out and running my card. JUST to have another guy come up and start pushing it again, and I had to tell him no over and over again. It is a miserable experience, I can wait wait a couple of days from Amazon just I don't have to deal with this bullshit.
Response from Best Buy
February 23, 2026
Hello, Ken, Thank you for sharing your feedback regarding your experience while making a purchase with us. What you’ve mentioned is quite concerning. We try to pride ourselves in ensuring we provide great customer service. Let’s get this documented and reviewed further for you. First, we will need more details from you. Please message us through one of our social media channels below: Instagram (https://bby.me/97233d) X/Twitter (https://bby.me/ku7nbj) Facebook (https://bby.me/7pupm2) Be sure to send the full details of your situation. Also add Google Review 120816. We look forward to hearing from you.
Jackson X
February 22, 2026
5 out of 5
Friendly staff

About Best Buy Roseville

bestbuy.com