Bought a dashcam back in April. Gotten it installed at bestbuy and didn't think to check the work before I left. Fast forward to may I notice the job was not done to a professional standard. Wire clips wasn't used to route the main camera wire. The rear camera was put on slanted and the wire run through the gramet rubber tube under the trunk lift gate but the gramet was pried open. Why not run the wire inside the tubing if you already pried it open? Also my cigarette lighter power adapter was kept instead of putting it back in the box.
Response from Best Buy
May 17, 2026
Hi there,
Thank you for taking the time to leave your review. We can understand your disappointment with your dash cam not having been installed to your standards. We'd like the chance to follow up and ensure this is addressed. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/afoHCj)
- Twitter/X (https://bby.me/UlZ5P5)
- Instagram (https://bby.me/2X9WXF)
When reaching out, please reference your Google Review 153527.
Worst Best Buy I’ve ever been to! No one is willing to help even after informing them you need help at a certain department. Waited 30 min and no help ! Be better thank you for the great customer service
Response from Best Buy
May 08, 2026
Hello.
Waiting longer than expected to receive assistance in the store is far from ideal, and we can see how waiting this long would be frustrating.
If you have a moment, please reach out to us on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support and an agent will be glad to help assist. When reaching out, please be sure to include Google Review number 149956.
Thank you.
My computer keep shutting down saying it was updating and I couldn't figure out what was going on or make it stop. I got a same-day appointment at Best Buy and was helped by a young man named Ahmed who quietly and quickly reviewed all my systems, made everything better, answered all my questions, showed me what virus protection I could use for free instead of paying for it and made sure it was installed properly, inquired about how often I turned my computer all the way off (rarely) and told me to do so frequently. I was in very good hands and the fee was nominal. Yah!
I Went looking for a Belgium waffle iron.