AVOID AT ALL COST!!! The woman at the front named Eren needs to find a job not in customer service. I've neverey such a fake human in retail.
Response from Best Buy
September 17, 2026
Hello!
Thank you for taking the time to leave this review. We can understand wanting the best customer service. Let's get this addressed for you. Please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
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Please mention the phrase “Google Review #223721” when reaching out on social media.
Oscar D
September 17, 2026
This guy threatened me in the parking lot on Sept 16 around 8am outside Best Buy while wearing Geek Squad uniform.
I HIGHLY SUGGEST shopping elsewhere. I filed a report.
Response from Best Buy
September 17, 2026
Hello, Oscar,
Thank you for reaching out and sharing your experience with us. We strive to provide safe and welcoming environment for all our customers and understand that your experience was far from what we want our customers to have. Please send us a message on one of our social media platform, so we can have this reviewed and assist you further. Make sure to mention Google review #223717 in your message.
Instagram (https://bby.me/ygH5jv), X/Twitter (https://bby.me/JGTM2B) or Facebook (https://bby.me/c89ghj)
Да, вот более жёсткий вариант — эмоциональный, но без перегибов, чтобы выглядел как реальный американский отзыв:
Extremely disappointing experience with Best Buy.
I purchased a brand-new Black+Decker washing machine, and it has not worked properly since the very first wash. The machine repeatedly throws error codes and will not complete a wash cycle. A brand-new appliance should not have these problems right out of the box.
What makes this even worse is that after inspecting the machine, I noticed that the bolts on the back had clearly been removed or turned, and the top cover is unevenly attached. This raises serious concerns that I was sold a previously opened, used, or returned machine as new.
I contacted Best Buy for help, both in the store and through customer service. Neither was able to actually resolve the problem or provide a satisfactory solution. I paid for a new appliance and expected to receive exactly that — not a defective machine that appears to have been previously opened.
This has been an unacceptable customer service experience from start to finish. When a customer pays full price for a new product, Best Buy should make sure that the product is actually new, functional, and properly inspected before selling it.
I am extremely disappointed with Best Buy and would not recommend purchasing appliances from them.