Melanie T
September 30, 2026
David Vidic is a wonderful asset to the Best Buy located in Roseville Mn. He went above and beyond in his help to me. He has excellent communication skills, patience and fantastic customer assistance skills, above my expectations of a Geek Squad expert. He was early, fixed my problem and put on a free computer program. He also made accessing my outlook easier, did malware check and even assisted in store assistance to find and purchase my new mouse and phone wireless charger as the repair mode ran on my computer! Than you David!
Benny R
September 28, 2026
Terrible services, bunch of kids, keep selling wrong products, very tiring on going back and forth.
AVOID AT ALL COST!!! The woman at the front named Eren needs to find a job not in customer service. I've neverey such a fake human in retail.
Response from Best Buy
September 17, 2026
Hello!
Thank you for taking the time to leave this review. We can understand wanting the best customer service. Let's get this addressed for you. Please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (https://bby.me/XjS5NI)
Twitter/X (https://bby.me/WouI2H)
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Please mention the phrase “Google Review #223721” when reaching out on social media.
Oscar D
September 17, 2026
This guy threatened me in the parking lot on Sept 16 around 8am outside Best Buy while wearing Geek Squad uniform.
I HIGHLY SUGGEST shopping elsewhere. I filed a report.
Response from Best Buy
September 17, 2026
Hello, Oscar,
Thank you for reaching out and sharing your experience with us. We strive to provide safe and welcoming environment for all our customers and understand that your experience was far from what we want our customers to have. Please send us a message on one of our social media platform, so we can have this reviewed and assist you further. Make sure to mention Google review #223717 in your message.
Instagram (https://bby.me/ygH5jv), X/Twitter (https://bby.me/JGTM2B) or Facebook (https://bby.me/c89ghj)