Frequently Asked Questions About Best Buy Roseville
How do I check product availability at the Roseville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Roseville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Roseville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Roseville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3823 reviews)
Len Y
May 31, 2026
1 out of 5
Closes at 7pm on a Sunday. So dumb.
Response from Best Buy
June 01, 2026
We understand the frustration when a store is closed earlier than expected. We do offer store pickup, so you can place orders and pick them up as soon as the store opens. With locker pickup, we even can offer pickups outside when our stores are open. Learn more here: https://bby.me/F8WTMS
If you have additional questions or need of help, please reach out to us in a private message on Facebook (https://bby.me/1ZTlZ7), Twitter/X (https://bby.me/dj4LYT), or Instagram (https://bby.me/45WROX), and mention your Google review, 159596.
Lennae S
May 31, 2026
2 out of 5
Very few items available
Response from Best Buy
May 31, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Thank you.
Curtis B
May 26, 2026
5 out of 5
Really good customer service. I recently bought a washer and dryer during the Memorial Day sale and was assisted by Nora. She was very helpful, honest, and helped me get the best deal possible.