I brought in a desk printer and a PC tower for recycling. Both items are bulky and heavy. I'm a senior, nearly 70. I asked the guy at the entrance how to get them from my car to the door. He said, "take a cart" while he was holding his phone and intently looking at it. He didn't offer to help and 2 male cashiers were standing against the wall doing nothing either. Really Best Buy?? That's how you help your customers? I had a monitor too but you guys charge $30 for that! I can bring it to a small business store for $5. Ridiculous.
I showed up 30 minutes before close expecting to find a vacant store. Instead the store was fully staffed and everyone was eager to help me find exactly what I needed. There were two cashiers helping people check out when I left and when a line started to populate people joined the two cashiers to help people leave the line more quickly.
Awesome attention, everyone is very helpful