Very helpful front door person. Items were as described online. Not an exceptional experience but also nothing negative. Was in and out in 5 minutes. Would recommend.
I am beyond upset. I bought an open box TV in “excellent” condition. Best Buy defines excellent condition as “ Products in Excellent condition look brand new — with no physical flaws, scratches or scuffs — and include all original parts and accessories (or a suitable replacement). The product will be in its original box (or a suitable replacement). Products in Excellent condition can be found in Best Buy stores and online.” So imagine my surprise when there is no TV remote, and they try to charge me over $20 for one. Not okay whatsoever, and they don’t give their managers any real authority to help their customers. So now I’m down a TV because I am not paying for something that’s not what is advertised.
Jeremy S
February 07, 2026
They have everything for gaming.