Frequently Asked Questions About Best Buy Roseville
How do I check product availability at the Roseville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Roseville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Roseville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Roseville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3788 reviews)
John P
March 27, 2026
1 out of 5
Don’t ever buy from Best Buy Roseville. Purchased a large TV that was defective and won’t take it back. They admit the damage could have happened during shipping or in there warehouse but don’t care. Go to Sam’s Club, Costco or Micro Center for all your electronics needs.
Response from Best Buy
March 27, 2026
Hello, thank you for taking the time to leave a review. Can you please reach out to us on Facebook (https://bby.me/pVHu1P), Twitter/X (https://bby.me/VkiKRM), or Instagram (https://bby.me/RAI740) with more information about your experience? Please begin your message with "This is regarding my Google Review #135450".
Avery
March 24, 2026
1 out of 5
I went it to go and get my phone fixed because I was having charger issues but they said they can’t accept android phones and told me to go to another store to get it fixed. I thought Best Buy took all phones but i guess not.
Response from Best Buy
March 24, 2026
Hello, Avery,
Thank you for reaching out for support with your phone repair concerns. We can have certain phones sent out for repair under many of our Best Buy Protection Plans. We would be glad to assist you with any possible repair options if you would like to reach out to us on any of our social media profiles below with Review 134280.
Facebook (https://bby.me/ivG7Ow)
X (https://bby.me/exHDbY)
Instagram (https://bby.me/gQLmxf)