Frequently Asked Questions About Best Buy Roseville
How do I check product availability at the Roseville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Roseville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Roseville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Roseville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3753 reviews)
Bryan B
January 17, 2026
5 out of 5
Decent size store. Stand was friendly and helpful. Line went fast. Guy that got my pickup order was very pleasant. Entryway staff was very nice. Lots of parking and easy to access.
James B
January 16, 2026
1 out of 5
We were ignored by every employee there. When we were finally provided with assistance. All of the items we needed were NOT in stock.
Response from Best Buy
January 16, 2026
Hello, James,
Thank you for leaving us a review. It saddens us to hear that your recent experiences have not been a positive one, especially when needing attentive customer service. We appreciate your feedback, and would like to offer additional assistance. Please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #105484" when reaching out on social.
Victor M
January 15, 2026
5 out of 5
We stopped yesterday at Roseville best buy to change our order after weren't able to do it at the Maple Grove store....
Nora and James were incredible...first of all Nora's knowledge,kindness and hospitality made our day .
Very encouraging to see young people like Nora and James in the customer service industry...we need more like them !!!!!!!!!!