Michaela D
October 04, 2026
Manager Jessie was very helpful
Melanie T
September 30, 2026
David Vidic is a wonderful asset to the Best Buy located in Roseville Mn. He went above and beyond in his help to me. He has excellent communication skills, patience and fantastic customer assistance skills, above my expectations of a Geek Squad expert. He was early, fixed my problem and put on a free computer program. He also made accessing my outlook easier, did malware check and even assisted in store assistance to find and purchase my new mouse and phone wireless charger as the repair mode ran on my computer! Than you David!
Benny R
September 28, 2026
Terrible services, bunch of kids, keep selling wrong products, very tiring on going back and forth.
Good in store experience, but worst customer service ever for help with the product I bought. I bought a printer yesterday... after almost an hour today of trying to get it set up, navigating through 2 AI assistants, 3 phone waiting times, and a hang up from the Geek Squad -- I still do not have this printer set up. OMG. Best Buy has lost me as a customer.