Frequently Asked Questions About Best Buy Roseville
How do I check product availability at the Roseville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Roseville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Roseville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Roseville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3498 reviews)
Gigi P
February 18, 2025
5 out of 5
Son amables desde que entras por la puerta ! Gracias !
Patti W
February 18, 2025
1 out of 5
Came here for Geek Squad help with my Samsung phone. It was stuck on the setting for rotate phone. I wasn't able to close the window. Tried every except open the phone and take battery out. It's glues shut apparently 😒 Geek Squad didn't know how to fix it. Said they aren't authorized to work on Samsung phones 🤷♀️
AT&T store also was unable to fix it. 🤷♀️
Went to Batteries Plus. Guy had it reset in around 5 minute! No charge. I gave him a hug. Thanks Batteries Plus!
Response from Best Buy
February 18, 2025
Hello, Patti.
Thank you for taking the time to provide this feedback. Having an item that was not able to be repaired can be frustrating, and I can understand your feelings here. I would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams and assist in any way that we can. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Best,
^Allison
Paul G
February 17, 2025
4 out of 5
Got a new tablet.
Shahid A
February 12, 2025
1 out of 5
I ordered an item for store pickup. Drove for 40 minutes to pick up the item. When I got there, I was told that the item was unavailable. They were not even apologetic and very unprofessional. Will avoid shopping from Best Buy.
Response from Best Buy
February 12, 2025
Hi Shahid,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that your order wasn't available for pickup when you arrived at the store, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented, and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64807088.
Thanks,
^Caleb