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Frequently Asked Questions About Best Buy Roseville

How do I check product availability at the Roseville Best Buy?
How do I check my order status?
My local Roseville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Roseville stores’ holiday hours?

Recent Reviews

4.0
(3800 reviews)
Andrew N
April 17, 2026
1 out of 5
Planned to purchase this in store, but it was unavailable in store and only a demo/display unit was available, so I ordered it instead. Delivery was delayed, and when the laptop finally arrived it was defective out of the box. It would not boot and went straight into a Windows automatic repair loop. I completed the standard troubleshooting and confirmed it was a defective-on-arrival device. Support routed me between Geek Squad and order support, and because there was still no in-store inventory, the only option offered was to return the device and wait 6–8 days for a new one to ship. For a premium laptop at this price point, that is not an acceptable experience. A defective device should be replaced immediately with a faster and simpler resolution process. Returned the laptop and chose not to repurchase.
Response from Best Buy
April 17, 2026
Good Evening, Andrew, We certainly understand how you are feeling after your laptop arrived defective, and you were unable to get the assistance that you needed. We would be happy to review this situation further with you. Please feel free to send us a private message on social media with your Google review case ID, so we can help: #142769. - Facebook (https://bby.me/uWq1YC) - Twitter/X (https://bby.me/n0wf4M) - Instagram (https://bby.me/7c2ED6)
Jonathan G
April 10, 2026
3 out of 5
Since they quit carrying most of what I was buying, I only check them out every few years. They provide good customer service for the mass market electronics that are popular.
Response from Best Buy
April 10, 2026
Hey, What is product you want to see Best Buy carry? Mention review #140311 when reaching out on social media link. Facebook (https://bby.me/zm7H66) Twitter/X (https://bby.me/hjfGdK) Instagram (https://bby.me/bUeFsI)
Chabelita L
April 08, 2026
5 out of 5
It's nice to go to that store.
Chaz P
April 05, 2026
3 out of 5
The product that was advertised on the line was not at the store. When I asked an employee, the inventory said that they had a couple in stock, but they couldn't find them. I have noticed that Best Buy has been decreasing items they once stocked. the items that they used to have in stock were the reason I go there. so I'm losing interest.

About Best Buy Roseville

bestbuy.com