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Meta Lab @ Best Buy
New in-store experience gives Best Buy customers a hands-on way to explore Meta's full product lineup through interactive demos and displays, personalized fittings and more. Learn More
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Frequently Asked Questions About Best Buy Roseville
How do I check product availability at the Roseville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Roseville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Roseville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Roseville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3919 reviews)
Mason R
October 29, 2026
5 out of 5
I had some questions on a stereo install today, (I am in a wheelchair and need to replace my stereo with something with tactile buttons). I couldn't find a "blue shirt," but was able to grab the attention of Daeshon. He was amazing. He walked me through my options and knew the differences. He was a huge help in making my decision. I HIGHLY recommend Daeshon at the Roseville location
Kent T
October 28, 2026
3 out of 5
Been going to bestbuy more and more because I've ditched using Amazon.
This location was recently renovated to put their computer stuff front and center which I suppose is nice but has made the center of the store feel like a maze.
Additionally, depending on the hour in which I go, I will sometimes be asked if I need help upwards of 7 times in the span of 10 minutes. I understand they are trying to be helpful / make a sale / follow policy / etc. but it can be genuinely frustrating.
Response from Best Buy
October 28, 2026
Hi, Kent,
Thank you for reaching out and sharing your experience. We intend to provide a quality customer service experience for all of our customer in-store and online. We try to ensure that team member is available to fulfill any voids that may exist and answer any questions that may arise. Your feedback is valuable to us, and we greatly appreciate you for taking your time to share your experience as it helps us to continue to improve.
If there is something we can do to improve your experience, please get in touch with us on any of the following platforms:
Facebook (https://bby.me/y82cO5)
Twitter/X (https://bby.me/l4PTPV)
Instagram (https://bby.me/PTkFYY)
Please mention your review #244590, so we can document your experience and/or if you have any questions.
Katelyn K
October 27, 2026
5 out of 5
Ahmed from geek squad saved my computer and my life!! Great service. Very kind. I will be coming back to him for all future tech issues.
Aaron Y
October 26, 2026
5 out of 5
Super helpful/patient staff. Wasn't pressured to buy anything (and ended up not). I was presented with a few new options I didn't know about and just wanted to do a little research before deciding!