Am not happy at best buy.
Response from Best Buy
October 17, 2025
Hi,
Sorry you aren't happy with us. If you need support please reach out to us on any of our social media profiles below for support with Review 57240.
Facebook (https://bby.me/cy81lk), Twitter/X (https://bby.me/524vqs), Instagram (https://bby.me/yx3fij)
Don’t bring your own dash cam for installation—very disappointing experience.
I scheduled an appointment with Best Buy to have a dash cam installed. When I arrived at the store, I was told they couldn’t install any dash cam that wasn’t purchased from Best Buy, even though their appointment website clearly stated that you could bring your own device.
My phone number and email were included in the appointment details, but all I received was a confirmation just hours before the appointment. It was a very unpleasant experience, especially since I had to take half a day off work to make it happen. Absolutely disappointing and frustrating.
Response from Best Buy
October 14, 2025
Hello,
Thank you for leaving us a review. It saddens us to hear that your recent experience was not a positive one, especially when needing a dash cam installed by our Geek Squad Team. We appreciate your feedback, and would like to look into this matter further. Please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #55651" when reaching out on social.
Got my dash cam installed. Service guys were amazing. Told me I could use a cheaper option since my car already had rearview camera. They couldn’t change the price for some reason so I didn’t have to pay for the installation. Would highly recommend!
I usually bought my electronic needs from Best Buy in person, but this time, I decided to order two external hard drives online. Unfortunately, after one day, they shipped only one external hard drive. When I contacted customer service, they responded poorly and tried to deceive me into believing that I had received two devices. As a result, I had to go to the shop to talk about the unshipped hard drive. I strongly advise against purchasing from this store online, as it appears to be a fraudulent operation.
Response from Best Buy
October 13, 2025
Good morning,
Buying two hard drives, but only receiving one, isn't welcome news. We'd be happy to review this with you to see what happened if you can send a private message on one of our social media platforms, Facebook (https://bby.me/keg09b), Twitter/X (https://bby.me/rnth5p), or Instagram (https://bby.me/qq9gtc), and refer to your "Google review #54899".