Walk in the store and was told to leave,for something that was not related to me. Store manager said sorry.bad business I was black man
Response from Best Buy
September 08, 2026
Hello, Sly,
Thank you for sharing your experience. What you've mentioned is quite concerning. We try to pride ourselves in ensuring we provide great customer service. We definitely expect our employees, from top to bottom, to conduct themselves as professional as possible in every situation. Let's get this reviewed for you further.
Please message us with more details through our social media channels on Instagram (https://bby.me/ThlQfL), X/Twitter (https://bby.me/3bebYf) or Facebook (https://bby.me/QLIRiH). Please send us a message with the full details of what took place. Also add Google Review 219683. We look forward to hearing from you.
Great services, give clear and detailed comparison to pick the best budget headphones for me
Great service at this store from a couple folks, including Nora. She was very knowledgeable, went out of her way to help us get good prices, and was enthusiastic which made the whole experience enjoyable, which was unexpected.