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Meta Lab @ Best Buy
New in-store experience gives Best Buy customers a hands-on way to explore Meta's full product lineup through interactive demos and displays, personalized fittings and more. Learn More
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Frequently Asked Questions About Best Buy Roseville
How do I check product availability at the Roseville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Roseville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Roseville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Roseville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3859 reviews)
Jacelyn O
July 26, 2026
5 out of 5
Team members are always willing to help & answer questions.
Nay P
July 25, 2026
5 out of 5
I love going here. They have excellent customer service.
arturo0_0
July 25, 2026
5 out of 5
Nice best buy, good customer service and we were able to get our phones quick on the same day for a nice price. Customer service was great and they answered all of our questions!
Anthony S
July 22, 2026
1 out of 5
Found a camera on clearance. First they told me they didn’t have it, after looking in the case myself I called the employee back over and they pulled it out of the case and told me they would only sell it to me for full price. I pointed out their label was advertising a clearance. First they said it was a different camera, then when I pointed out it wasn’t they said it was a different lens, when I pointed out it wasn’t they said it’s just different in a way they don’t know then.
Ultimately refused to sell me the camera but also left the clearance sale tag up for some reason.
Response from Best Buy
July 22, 2026
Hello. Thank you for reaching out. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Thank you.