Best Buy Roseville

Да, вот более жёсткий вариант — эмоциональный, но без перегибов, чтобы выглядел как реальный американский отзыв: Extremely disappointing experience with Best Buy. I purchased a brand-new Black+Decker washing machine, and it has not worked properly since the very first wash. The machine repeatedly throws error codes and will not complete a wash cycle. A brand-new appliance should not have these problems right out of the box. What makes this even worse is that after inspecting the machine, I noticed that the bolts on the back had clearly been removed or turned, and the top cover is unevenly attached. This raises serious concerns that I was sold a previously opened, used, or returned machine as new. I contacted Best Buy for help, both in the store and through customer service. Neither was able to actually resolve the problem or provide a satisfactory solution. I paid for a new appliance and expected to receive exactly that — not a defective machine that appears to have been previously opened. This has been an unacceptable customer service experience from start to finish. When a customer pays full price for a new product, Best Buy should make sure that the product is actually new, functional, and properly inspected before selling it. I am extremely disappointed with Best Buy and would not recommend purchasing appliances from them.

Good costumer service!

THIS REVIEW IS FOR THE GEEK SQUAD CAR AUDIO DEPARTMENT Best Buy seems to be a horrible company now (no real customer service, impossible to get up with someone at any store unless you have a direct extension), but should you make the mistake of getting car speaker or stereo installation work done, make sure you do it with Fredo and Daeshon. Maybe there’s other good folks here, but these two were the only people who really helped me in an ordeal that lasted for six weeks. Still not sure what exactly happened with the install of new speakers and an amplifier at the Eden Prairie location, but I do know these two put in a ton of time figuring it out and really went the extra mile on everything.

Great people.