Frequently Asked Questions About Best Buy Roseville
How do I check product availability at the Roseville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Roseville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Roseville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Roseville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3817 reviews)
Nicole G
May 23, 2026
2 out of 5
Loved trying to squeeze my way through 6 workers who wouldn't move all around the Samsung desk talking, and asked a question just to be told "I signed an nda, just be patient" lol
Karen P
May 22, 2026
1 out of 5
Do not depend on delivery schedule. Best Buy delivery service does not honor their scheduled delivery and installation times!! Would give them a -5 if I could!!!!
Response from Best Buy
May 22, 2026
Hello,
It is understandable to upset for having delivery issues. Let's discuss your experience. Please mention review # 155860 when connecting on a private social media link.
Facebook (https://bby.me/ovyHu2)
Twitter/X (https://bby.me/mcvI7Y)
Instagram (https://bby.me/8omv5s)
D K
May 17, 2026
1 out of 5
Bought a dashcam back in April. Gotten it installed at bestbuy and didn't think to check the work before I left. Fast forward to may I notice the job was not done to a professional standard. Wire clips wasn't used to route the main camera wire. The rear camera was put on slanted and the wire run through the gramet rubber tube under the trunk lift gate but the gramet was pried open. Why not run the wire inside the tubing if you already pried it open? Also my cigarette lighter power adapter was kept instead of putting it back in the box.
Response from Best Buy
May 17, 2026
Hi there,
Thank you for taking the time to leave your review. We can understand your disappointment with your dash cam not having been installed to your standards. We'd like the chance to follow up and ensure this is addressed. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/afoHCj)
- Twitter/X (https://bby.me/UlZ5P5)
- Instagram (https://bby.me/2X9WXF)
When reaching out, please reference your Google Review 153527.
Ismael S
May 07, 2026
1 out of 5
Worst Best Buy I’ve ever been to! No one is willing to help even after informing them you need help at a certain department. Waited 30 min and no help ! Be better thank you for the great customer service
Response from Best Buy
May 08, 2026
Hello.
Waiting longer than expected to receive assistance in the store is far from ideal, and we can see how waiting this long would be frustrating.
If you have a moment, please reach out to us on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support and an agent will be glad to help assist. When reaching out, please be sure to include Google Review number 149956.
Thank you.