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Meta Lab @ Best Buy
New in-store experience gives Best Buy customers a hands-on way to explore Meta's full product lineup through interactive demos and displays, personalized fittings and more. Learn More
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Frequently Asked Questions About Best Buy Roseville
How do I check product availability at the Roseville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Roseville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Roseville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Roseville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3875 reviews)
Andrew W
August 23, 2026
5 out of 5
Great service at this store from a couple folks, including Nora. She was very knowledgeable, went out of her way to help us get good prices, and was enthusiastic which made the whole experience enjoyable, which was unexpected.
Food J
August 21, 2026
2 out of 5
Terrible customer service. Employees seemed more interested in their phones than their customers.
Nigel B
August 19, 2026
5 out of 5
Watched a guy buy a burner phone and immediately set up a drug deal in the store. Employees were chill about it and offered me a discount
David W
August 17, 2026
1 out of 5
We have been on the road for nearly 36 hours and nearly 22 hours was driving 1363 miles. The student is all checked into college and we found his monitor didnt make the trip. He orders a new one and asks us to go pick it up before we do the return 1363 mile trip back home. We have been here nearly and hour. We saw the monitor taken in the back, yet we are being told that even though the order was placed over 2 hours ago, its not ready! We just want the monitor that we paid for, we want to go get a little sleep before our return trip, and you all want to make this the WORST experience ever!
Response from Best Buy
August 17, 2026
Hello, David,
We appreciate you taking the time to share your feedback with us regarding your order. Congrats to your college student! Online ordering is supposed to be easy, convenient, and stress-free. Generally, most orders can be fulfilled within one to four hours, but processing times can vary. We then send e-mail updates when the order is ready for pickup. Let’s get this reviewed for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://bby.me/NltYD9), X/Twitter (https://bby.me/PSxo7E) or Facebook (https://www. https://bby.me/0dDW5X) with the full details of your situation, along with Google Review 204828. We look forward to hearing from you.