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Best Buy Roseville
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Frequently Asked Questions About Best Buy Roseville
How do I check product availability at the Roseville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Roseville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Roseville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Roseville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3530 reviews)
A B
March 26, 2025
5 out of 5
This is not my usual Best Buy location, but the app informed me that they had an open box item I was interested in. The staff was quick to ask me if I needed help, and quick to provide it. Pulling the open box item from wherever it was stored was prompt and efficient, and the transaction went way faster than I'm used to at Best Buy. Two guys put this washing machine in the back of my car for me and off I went. I don't give out five stars much, but I just can't really think of anything anyone could have done better on this trip. In addition to good attitudes and helpfulness all around, they were also attentive to my suggestions regarding details of wrapping the item up and loading it in the car. They would have figured it out fine without me, but it was nice to be listened to.
Jodi M
March 26, 2025
5 out of 5
I called and spoke to Darrel Larsen. Not only did he resolve my inquiry regarding a laptop purchase-he found me an even better deal than I had found myself. I was able to get in the store, state my needs (per Darrel) and purchase the product all within 5 minutes. Excellent.
Jamison M
March 19, 2025
1 out of 5
Paid for fridge install and old fridge to be removed
We had it all ready
The installation people refused to install even though we paid for installation
And they they left with the new fridge and without taking the old one
What ever you do don't buy appliances from best buy with install because they won't install
This is theft and I will be calling a lawyer on this company for wasting my time and charging for i install and then not installing fridge
Best buy leading fraud in America
Response from Best Buy
March 19, 2025
Jamison,
Thank you for the review. I can understand your concern with purchasing an install and then getting the service completed. That is not ideal.
I'd like to ensure this is looked into further. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details regarding your visit, including the location, date, and approximate time. If you can also include, Google Review 64945060, in your message, it'd be appreciated.
Regards,
^Kristy
Anne S
March 18, 2025
5 out of 5
Great displays. Shout out to Nora, who was very accommodating and well informed. She did a great job!