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Services Offered
Geek Squad Services
Apple Shop
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Frequently Asked Questions About Best Buy St Cloud
How do I check product availability at the St Cloud Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local St Cloud Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy St Cloud stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the St Cloud Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.8(2787 reviews)
Service k
May 15, 2026
1 out of 5
Samsung TV was 90 days old. Quite working. Best buy lied to me. 5yr warranty. And refused to honer it. They used profanity an swore at me. Best buy told me to bring TV to st. Cloud mn store 65" and they would exchange it. I'm 30 miles one way I'm a disabled veteran. I brought it in. They refused to fix or exchange tv. After they promised they would. Then they said they would help bring it out to my truck. I waited 30 minutes. No help. An they refused to help another lie. 5 yr warranty was worthless. $120 dollars. Down. The drain $650 for TV down the drain. They have no respect for any people or veterans. They only care about themselves
anthony k
May 11, 2026
1 out of 5
had to make me come back 2 days after my radio was first installed to try to fix the only front speakers working, now it’s all static and was told that’s normal, they chopped my factory harness…
Response from Best Buy
May 12, 2026
HI Anthony,
Thank you for your review. We're sorry to learn your service experience wasn't as positive as we would want, and appreciate you bringing this to our attention.
To formally document your feedback, feel free to reach out to us on Facebook: (https://bby.me/jPJCdr), Instagram: (https://bby.me/tG0NYo), or Twitter: (@BestBuySupport) with your full name, phone number, and email address. Please reference your Google review 151321.
Paul F
May 02, 2026
5 out of 5
Really good mexican food! I am going back!
Monica M
May 01, 2026
5 out of 5
The help and service was top notch. Some showed me the phone I was looking for and they set it all up before I left.