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Frequently Asked Questions About Best Buy St Cloud
How do I check product availability at the St Cloud Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local St Cloud Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy St Cloud stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the St Cloud Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2727 reviews)
Vladimir S
September 09, 2025
1 out of 5
Stop asking me every single time I check out if I want to sign up for a credit card.. THE ANSWER IS NO. Whoever on the corp team thought this was a good idea didnt think about how many people it might drive away. I just buy electronics off Amazon now because these predatory sales tactics rub me the wrong way.
Phillip A
September 03, 2025
5 out of 5
It was a great experience. I ordered a new charging brick for my laptop on their website and it was ready within an hour for pickup. Once I got there the staff was friendly and they even asked about my day.
Kathryn M
August 30, 2025
1 out of 5
Phone is the worst. You never get a real person. Just answer the phone.
Michelle H
August 28, 2025
1 out of 5
Purchased a 43 inch Insignia Fire Tv a little over a year ago, added the 2 year protection/warranty plan. Yesterday, the black light went out so I read my warranty, it says repair or replacement of said item. So, I went to the store and after 30 minutes of the employees refusing to replace my tv, I wanted to get a larger one and pay the difference, all they kept saying was the system won't replace it, refusing to do anything other than send it off for over a month for repair. I asked several times to speak with a manager, yet they were to shitty to come speak with me, decided to hide in their office. This is the worst Best Buy that I have ever purchased from. Very shitty customer service, I will never buy anything from this company again.