Frequently Asked Questions About Best Buy St Cloud
How do I check product availability at the St Cloud Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local St Cloud Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy St Cloud stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the St Cloud Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2626 reviews)
Luke M
December 02, 2024
1 out of 5
A few days ago I ordered a tv for pickup. It said it would be ready for pickup on Monday. I waited until about noon to contact Best Buy because I wanted to know how long until it would be ready and my app wasn’t working. They got back to me at 2:30. They said it was nearly ready. It is 6:19 and I just got notified that it has been delayed and would be ready within a few days. How the hell does it go from being nearly ready to possibly being delayed a few days.
Karen M
December 01, 2024
4 out of 5
Took awhile to get assistance, but once I did, the gentleman was very helpful and answered all my questions.
Tim R
November 29, 2024
2 out of 5
Complete understaffed.
Response from Best Buy
November 29, 2024
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that I will be able to ask questions about my electronics before I make my actual purchase. Can you please reach out to us on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64494133".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/bestbuy)
Aaron M
November 23, 2024
1 out of 5
I bought a new corsair computer mouse for 80 dollars. It worked fine for about 2 months and then the wheel stoped working
I went in to even exchange it out and they told me that I had only 15 day warranty. They never asked me for extended warranty. So if you want to get anything from here you only have 15 days to find out if it will work past 16. Sad to say walmart has a better return policy. I am just going to take my business to micro center much better service and cheaper.
Response from Best Buy
November 23, 2024
Hi Aaron,
Thank you for sharing your experience with us. I can understand how frustrating it must be to have a product stop working after only a couple of months and feel like your options are limited. I’d like to look further into this situation and see how we can assist you.
Could you please send us a private message on one of the following platforms?
Facebook: facebook.com/BestBuy
Twitter/X: twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
In your message, kindly include your full name, phone number, and email. Please also mention that you're reaching out regarding your Google Review and include the conversation number 64465038 so we can quickly identify and assist you.
Thank you again for reaching out. I look forward to helping you with this.
Best regards,
^Magee