Double charge for items, dismissive staff, Reliant on faulty A.I. Get ready to wait a week for your own money that they where not granted access to. Shift the blame to your bank when the charges came from them.
Best Buy as a whole not just 1 location. Change the name from "Best Buy" to "An Experience".
It's best buy everyone is on their phones commission based employees are helpful when it benefits themselves I get it it's just not very professional seems like everyone is 20-25 and your an inconvenience but they helped me and that's a Win
How do you NOT have any iMac's in stock?
Response from Best Buy
February 12, 2026
Hey there, Zach,
We understand your frustrations with a lack of inventory on your visit. We would love to hear more about your experience. Please send us a private message on Facebook (https://bby.me/5jyygi), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #116412".
Stephanie S
February 09, 2026
I was in best buy to purchase a new printer. I was greeted at the door right away. I was approached 3 times for assistance which was wonderful. The machines were all dusty and made me wonder if they were the most recent models.
However, the restrooms smelt like they had not been properly cleaned in 5 years. It was unbearable. The dirt and grime in the bathroom was disgusting. Soap dispensers were broken and empty. Paper towel dispenser was out of order. Someone needs to put some effort into cleanliness in the store.
I shopped elsewhere and found what I was looking for.
Response from Best Buy
February 09, 2026
Hey there.
We always want to provide a clean and pleasant environment for our customers to shop in. If you would like to add anything, or have any questions, please feel free to reach out to us on social media. Be sure that you include your review number, 115028, when you message us. Thank you.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy