Frequently Asked Questions About Best Buy St Cloud
How do I check product availability at the St Cloud Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local St Cloud Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy St Cloud stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the St Cloud Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2748 reviews)
Jed S
December 05, 2025
1 out of 5
2 workers at checkout with lines of 6 plus for each. Shouldn't take longer to wait online for an online pickup than it would take to get delivered
Marion J
December 03, 2025
1 out of 5
Driver lied and sent message stating tv was delivered, guess to save his ass. I got to store when I get off due to customer service saying I can pick it up and boom store says tv is still on truck..terrible BestBuy. Still don't have my tv amd still on phone with ppl trying to figure it out...
Response from Best Buy
December 03, 2025
Hello, Marion,
Thank you for your review. Not having a delivery go as planned is really frustrating. If you are in need of assistance, please send a private message on social media. Please include Google Review 81204 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
GrumpyCentaur60 0
December 01, 2025
2 out of 5
Waited for over an hour to be help we talked to 3-4 employees a few were telling us that someone would be right over but the other guy was kind of rude. When we did get helped the guy was super nice. We talked to another customer who said he had been there for over 2 hours and still wasn't getting helped when we finally left.
Response from Best Buy
December 01, 2025
Having that kind of experience in the store is frustrating. Feel free to connect with us to discuss this matter. Mention #79442 when reaching out.
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