Great inventory. The staff was helpful and very friendly.
I drove 40 minutes to get to this store to buy a laptop for school. I wandered around the laptop department for 30 minutes and no salesman gave me the time of day. During the wait I had picked out the laptop I wanted without any help. Finally I went and found somebody and after she finished texting someone else I grabbed the tag for the computer I wanted and told her I wanted this one. We went over to the register and she rang it up. The price was $100 more than the price on the tag. I showed her the tag that reflected the price and she told me it was broken. I said it does not appear to be broken it clearly shows the price. They would not honor the advertised price. I usually shop local to help keep retail in buissness. Not this time.
My brother ordered an expensive online item- they shipped it to the wrong house. He texted the driver 10 minutes after it said it “arrived” no answer, called, talked to the manager & got no where. Had to get the cops involved & they located the house it got sent to, the homeowner said they had returned it to Best Buy, so he called once again & they were everything but helpful. Long story short they declined his request for a refund- he’s out 1400$…
Never will shop here again.