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Services Offered
Geek Squad Services
Apple Shop
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Frequently Asked Questions About Best Buy St Cloud
How do I check product availability at the St Cloud Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local St Cloud Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy St Cloud stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the St Cloud Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2751 reviews)
Deb K
December 07, 2025
4 out of 5
Got what we came for but the knowledgeable staff leaves a lot to be desired.
Peter L
December 07, 2025
1 out of 5
I stopped in to purchase a high-ticket item and asked someone at the counter to send assistance to the department. She was great and even followed up 20 minutes later — but when I walked over, still no one had arrived. She told me no one was responding to her message, which is unbelievable for a store that advertises customer service.
She then directed me to an assistant manager, who wouldn’t even walk over to open the case so I could buy what I needed. Instead, he told me they were “busy” and that I’d need to wait in line like everyone else — which I had zero issue doing. But when the person is standing right there, sees the situation, and still refuses to help, that’s not customer service… that’s poor leadership and a bad attitude.
Best Buy used to have knowledgeable, helpful salespeople on the floor. Now the model feels like a joke. No service, no expertise, and no urgency for customers.
Response from Best Buy
December 07, 2025
Hey,
Let's discuss this interaction. Please feel free to reach out on social media link, mention review #83330. Provide more details when reaching out.
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JanetAnn K
December 07, 2025
3 out of 5
Getting to this store wad confusing with Google maps.
Jed S
December 05, 2025
1 out of 5
2 workers at checkout with lines of 6 plus for each. Shouldn't take longer to wait online for an online pickup than it would take to get delivered