It was a clean store but there was lots of empty displays. Seems like the only thing they had were tvs. And probably enough to fill every home in a third world country with 1 or 2 of them
Response from Best Buy
April 10, 2026
Hello, thank you for taking the time to leave a review. Being able to find what you are looking when shopping in store is important. Can you please reach out to us on Facebook (https://bby.me/9vQkKe), Twitter/X (https://bby.me/6mwYmw), or Instagram (https://bby.me/rPSwHu) with more information about your experience? Please begin your message with "This is regarding my Google Review #140433".
Paid for a wire harness and some how after I gave them the info they gave me the wrong harness I live so far away
Called and checked online for refills, they said they had at least 7 in stock.
Walked in later same day, they had 2 in stock. I get it they sell out.
The reason for the review is the customer experience.
I was greeted by person at door.
Cashier didn't greet me, I felt as if I had interrupted his time leaning against the wall, and he had his hands in his shirt near his breasts/stomach the entire interaction. Cashier didnt know how to process what i needed and needed 3 other people to assist him. He got only 1 of the refills when I asked for 5. Huffed when I reminded him I needed 5 total. Initial cashier could not finish the transaction and another cashier had to step in.
Second cashier was great, friendly, and quick.
Store was a bit in disarray with dirty counters and broken clear flyer holders at the registers.
Response from Best Buy
March 28, 2026
Hi, Vik,
Thank you for taking the time to leave feedback for us regarding your recent visit. I can understand expecting friendly and professional support when coming in to shop with us.
So that we can look into this closer, you are welcome to send us a private message on any of the following social media platforms: Facebook (https://bby.me/usMSka), X (https://bby.me/aCUriY), or Instagram (https://bby.me/fHiZbY).
Please be sure to mention “Google review #135823” in your message.