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Services Offered
Geek Squad Services
Apple Shop
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Frequently Asked Questions About Best Buy St Cloud
How do I check product availability at the St Cloud Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local St Cloud Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy St Cloud stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the St Cloud Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2694 reviews)
Sean E
July 18, 2025
1 out of 5
Was looking at phones. The employee came up like I was gonna steal the thing... I left instead of purchase. Z fold 7 - went to Verizon after and ordered one. Weird experience...
Update; I bought 2 phones and two watches from Verizon.
Don't come up to customers like that... lost that sale... train these people in customer service. But what do I expect...kids have zero social skills nowadays. It's sad cause it's so basic of a skill
Response from Best Buy
July 18, 2025
Hello, Sean,
Thank you for taking the time to leave us a review here on Google. I can understand expecting a welcoming shopping environment, and I am disappointed to hear that this may not have been the case.
If you require support on this matter, please send us a private message. We would be happy to assist you on any of the following social media platforms: Facebook (https://bby.me/osqflm), Twitter/X (https://bby.me/utsk23), or Instagram (https://bby.me/alg0bs).
Kindly mention the phrase “Google review #17357” when reaching out, and be sure to include your full name, phone number, and email address.
Thanks,
^Ravi
Dark T
July 10, 2025
4 out of 5
Wide selection, professional staff.
Julie V
July 07, 2025
5 out of 5
Dylan was awesome!
abbreyell J
July 05, 2025
4 out of 5
The guy was great and really helpful. The customer service on the phone needs to do better setting up appointments.