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Services Offered
Geek Squad Services
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Branson
How do I check product availability at the Branson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Branson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Branson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Branson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1833 reviews)
Donna B
November 04, 2026
2 out of 5
I phoned asking if they could look at a Sony wireless speaker. The man on the phone took the model number and verified they could. Once I arrived at the store the Geek Squad desk had 2 people being assisted with 6 of us waiting. When finished with their customer, one GS associate went to the back for quite some time but finally returned. When my turn came I was quickly told they could help me. I drove about 40 minutes round trip for nothing.
Response from Best Buy
November 04, 2026
Good morning,
Thank you for sharing your feedback with us. We can understand wanting to have your speaker be looked at, but then after waiting for so long, being told that they couldn't assist, wouldn't be welcome. We'd like to review this further with you.
Please send a private message on one of our social media platforms, Facebook (https://bby.me/gGw9id), Twitter/X (https://bby.me/aaeSIN), or Instagram (https://bby.me/cK0dba), and refer to "Google review 248208".
B. R
November 01, 2026
5 out of 5
Had Geek Squad move data from old computer to new computer. When I went to pick it up Jordan, the tech, walked me through how everything was moved and how it looked on new system. He went above and beyond to help me. Thank you, Jordan.
Colt G
October 24, 2026
5 out of 5
Went to make a purchase and was helped by a sales rep named Brayden. Sales rep was very helpful very nice very informative on the product and all the options for warranty, best buy card, accessories and not high pressure. I have been in sales for a long time he provided greatt customer service!
Brian
October 19, 2026
1 out of 5
Dishonest lying hacks. They sold me a TV under "excellent" condition. They manger said it wasnt a store display and probably just returned from a previous customer. That was a 100% lie. I bought it and saw over 8000hrs of us plus serious burn in images. Do not trust these people.
Response from Best Buy
October 19, 2026
Hi, Brian,
I can understand how frustrating that experience would be. Being told the TV was likely not a display model, only to discover it had over 8,000 hours of use after purchase.
We appreciate you taking the time to let us know about your experience.
If you require additional assistance, please send us a private message via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google review #240476" when reaching out on social media.