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Frequently Asked Questions About Best Buy Branson
How do I check product availability at the Branson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Branson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Branson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Branson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1754 reviews)
Mike T
October 30, 2025
5 out of 5
Great computer selections. Excellent staff knowledge on equipment
Tina P
October 29, 2025
1 out of 5
I purchased a TV at the recommendation of the Branson, MO store personnel in May of 2024. In December of 2024 the TV began turning on all by itself. In late January/early February of 2025 Best Buy sent a representative out to replace the motherboard on the TV. Then in August of 2025, the TV began doing the same thing, turning on in the middle of the night, multiple times all by itself.
I called in September, and 3 times in October and spoke with what they call their "Customer Service" and the only response was, it's no longer under warranty. Which I would have been fine with, if the brand new part they had replaced lasted longer than 6 months.
I asked REPEATEDLY to speak to a manager, and they told me a manager would call me back, days later, no call back. Then the next time I called they just flat refused to let me speak to a supervisor, this happened three times. Each time I also requested to speak to a representative from the Branson, MO store, and repeatedly was told that no one would speak with me from that store and they refused to transfer me.
Long story short - they will "up sell" you to purchase crap and then not stand by it. I am in the process of paying off my Best Buy Credit Card and will never purchase another item from them again. Walmart, Sam's, Costco, and Amazon all have the same products of the same quality and they are cheaper. If you think you are buying "Service" from Best Buy - Think again, you might as well order directly from China.
I appreciate the response and would love to speak with you about this - but I don't do social media and wouldn't know where to begin on any of those platforms. Your response makes my point for me, no one at best buy wants to talk to you to help anymore.
Response from Best Buy
October 29, 2025
Hello, Tina,
We appreciate you taking the time to write us regarding your TV situation. Having a Geek Squad Protection plan (https://bby.me/pakord) is supposed to make these types of situations simple. This is not the experience we want for you. Let's get this looked into further for you.
First, will you please send us more details? Please write us through our social media channels on Instagram (https://bby.me/vth1tg), X/Twitter (https://bby.me/axwjfm) or Facebook (https://www. https://bby.me/q9jazn) with the details of your situation. Also add Google Review 62217. We look forward to hearing from you.
Carlos M
October 24, 2025
5 out of 5
good products and good prices
Mairen B
October 23, 2025
5 out of 5
Dalton the manager was an awesome help. I lost my earbud case to my Samsung budd FE and brought in the buds. He recycled them for me. He pulled some magic and was able to give me a full refund and let me pick a different pair of earbuds and that came out if my refund and I still have 65 bucks left to spend in store credit :)