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Best Buy Branson
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Branson
How do I check product availability at the Branson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Branson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Branson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Branson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1687 reviews)
Rance D
January 14, 2025
1 out of 5
Agree with earlier reviews that characterized a visit to this store as watching employees lean on counters and talk with each other. Meanwhile I used the app to locate the section where I was looking for a laptop. Decided not to purchase - walked past the employees visiting at the front (again) and exited the store. Not one word from an employee in the entire 15 minutes I was there. This helped me decide to buy my laptop on Amazon. Not the end of the world - just curious that a brick and mortar store would be so presumptuous. Nuts.
I appreciate the response from you all but why would I want to take the time document my less than ideal visit to your location?
Response from Best Buy
January 14, 2025
Hello, Rance,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64679061. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64679061
Thanks,
^Ezra
Amanda M
January 13, 2025
1 out of 5
Awful customer service after purchase...store and call center!!! Lack of customer service at a call center where one is almost unable to understand the representative. Not to mention that if the representative doesn't want to deal with you they send you to someone else you can barely understand. And, if one of them decides they don't want to speak with you they give you the number to the store...aka, the call center and another person you can barely understand! The number online is also to the call center! So, if you want to actually speak to someone whom you can understand and who might actually be willing to help assist you with a store issue...get the store's direct line when you make your purchase!!!
Response from Best Buy
January 14, 2025
Hello, Amanda,
Thank you for your review. I certainly understand how challenging it can be to have difficulty reaching someone who can effectively assist you. We truly strive to provide exceptional customer service over the phone as well as in our Best Buy stores and appreciate you bringing your concerns to our attention.
So that we can formally document your feedback, please connect with us on Facebook (facebook.com/BestBuy), Instagram (instagram.com/bestbuy), or Twitter/X (twitter.com/BestBuySupport). Be sure to include your full name, phone number, email address, and Google review number 64675684.
Kind regards,
^Pre
Tyler B
December 26, 2024
5 out of 5
Kirsh and Spencer, thank you!!!! They helped us with our iPhone today. Top notch service!!!
Stephanie
December 14, 2024
5 out of 5
Of all the Best Buy's I've shopped at, this place is by far the best! Best customer service, helpful employees, and care in educating consumers! If it wasn't a 3 hour drive, I would shop at this place on the regular!! Fayetteville-learn from their example! You are why we go elsewhere if we can!!