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Frequently Asked Questions About Best Buy Branson
How do I check product availability at the Branson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Branson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Branson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Branson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1766 reviews)
Caiya A
November 30, 2025
1 out of 5
You guys must hate your employees. I watched your employee struggle with a cash return. Another team member misinformed them about the return policy and then the manager proceeded to blame the employee for doing it wrong. I feel so sorry for the employee that was doing her best while everyone else could care less.
The Asus laptop we were recommended was defective and we had to bring it back. The display turned off in the middle of game play and would take several minutes to come back on.
We initially bought the Asus laptop on Black Friday and they rung it up for $800 more than what the Black Friday price was and didn’t say anything until we were paying. Overall bad experience
Luther G
November 29, 2025
5 out of 5
Very helpful
Jeff L
November 26, 2025
4 out of 5
Good service, decent selection
Cleo R
November 24, 2025
3 out of 5
They work on commission because they don't listen to what you want to buy. They sale the highest dollar they can and not what you want or asked for.