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Services Offered
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Frequently Asked Questions About Best Buy Branson
How do I check product availability at the Branson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Branson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Branson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Branson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1743 reviews)
Jinal G
September 14, 2025
1 out of 5
I bought an open box laptop which was apparently a store display and only minor scratches.I drove 3 hours one way to pickup, reeached at 7:30 pm, store closes at 8 pm. The employees looked annoyed, went to the counter, asked for phone no. Gave me a laptop and a charger, I asked to check it out,they let me turn it on, I asked if it could be plugged in, ignored my request and though there were 2 employees and an empty store this guy started talking go another customer, whom he did not help either 😑 and then handed me a plastic bag. I just had no energy to ask to check the charging, should have. GUESS WHAT-THEY GAVE ME A LAPTOP WHICH DOES NOT CHARGE, I TRIED USING A USB-C charger ofmy own and it still doesnt charge. This should be fraud. I lost 40$ of gas and am without a laptop, of course will return to our local best buy, but I hopesomeonefrom corporate can straighter this out. All I can say is would not trust best buy open box and hope these employees get some customer service education, before theh end up closing this store.
Megan G
September 10, 2025
5 out of 5
Nice staff.
Jim B
August 31, 2025
1 out of 5
Crazy! Went in to upgrade to an IPhone 16 Pro and was told they have to charge a $40 transfer fee. I asked for the manager and was informed the manager is at lunch at 1:40pm in the afternoon. Disappointed.
Martha M
August 29, 2025
5 out of 5
Sales person very helpful