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Recent Reviews

3.8
(650 reviews)
Alex
January 02, 2026
1 out of 5
Worst experience ever. Turned me into an Amazon customer. Took my mom to get her a new television. The worker pointed us to a shelf and walked away. Upon selecting a television. The worker asked if I would need any help, then walked away. I lugged the television to the register myself. I went to pull the car around and came in to discover they scammed her into paying an extra 50 bucks for some charity. Upon leaving, we were followed out of the store like shop lifters. It was so bad that I had to stop and turn around and ask him why was he approaching so closely and quickly. He then asked if I needed any help after I loaded it up already as an act of sarcasm. This is how customer service is in this administration in the Midwest unfortunately. A retail worker can't be trusted to do their jobs properly anymore. I'm all for AI and online stores replacing the traditional brick and mortar stores and the inept and incompetent workers. Imagine a former and current federal employee being treated like criminals by a retail worker with a GED.
Response from Best Buy Bridgeton Outlet
January 02, 2026
Hi, Alex, Thank you for taking the time to share this with us, although we hate to hear your experience was such a negative one. We pride ourselves on being an open and welcoming environment, and are sad to hear that was not the case for you and your mom's TV buying experience. We would be happy to connect with you to ensure this is formally documented within our Corporate system for review. To get started, please send us a message on Facebook (https://bby.me/bvxzjp), Twitter/X (https://bby.me/qnvher), or Instagram (https://bby.me/h8rqoq). Please also include a note stating you are reaching out from a Google review by including this reference number: #99265. We look forward to hearing from you!
Rohan
December 21, 2025
1 out of 5
The black girl was incompetent and can't understand or help with anything. all their TVs have missing items and can't be returned. Badly run store! Walked out and will go to Costco instead
Response from Best Buy Bridgeton Outlet
December 21, 2025
Hello. Thank you for your feedback. if you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuy Support Thanks!
sangharsh a
December 21, 2025
1 out of 5
It's an outlet store and first look it's more of an appliance store than an electronics.
Mystery M
December 20, 2025
1 out of 5
GPU release. First in line. They only have 1. They sell it to the person behind me because my rep didn't grab it fast enough. Manager told me I was SOL and that I should have pointed it out to the rep faster. Be better guys. Best my butt.
Response from Best Buy Bridgeton Outlet
December 20, 2025
Hello, Thank you for taking the time to share your feedback. Missing out on a high demand product is never a great feeling, so we can understand your concern. We'd be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/vcguvx), Twitter/X (https://bby.me/d71jui), or Instagram (https://bby.me/2krnxm). Please reference Google Review #91644.

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