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Recent Reviews

3.8
(508 reviews)
Rob B
January 16, 2025
3 out of 5
They really only carry appliances
ROB R
December 23, 2024
3 out of 5
Make sure to read labels price to see what condition and if any missing items.
Response from Best Buy Bridgeton Outlet
December 23, 2024
Hello and thanks for reaching out on Google, Rob. We understand the frustration when an item does not meet your expectations. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64600722. Kindly, ^Graham
Kondaveeti
December 23, 2024
1 out of 5
Very un happy with staff , and store Manager Bestbuy.com showing less price than what store has , asked to match same price and they said no , told me to place the order and come tomorrow for pick up , i did that places the order came back next day . And they said we are not able to identify item , took 2.5 hours to identify the item , which i was seen the item yesterday and discussed about price match . Worst staff and management in this location . If not able to do price match how buyer will come to best-buy
Response from Best Buy Bridgeton Outlet
December 23, 2024
Hello and thank you for taking the time to share your experience. I understand how frustrating it could be to not have a price match honored in store for an item in stock and available. If you would like additional assistance or have any questions, please reach out to us via social media. Our team would be happy to assist. Please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include Google Review number 64600720. Best, ^AllisonS
Tommymac S
December 13, 2024
1 out of 5
I used to highly recommend Best Buy until I dealt with this Best Buy it wasn't so much the personal service that I received from the people on the floor but the GM is a cocky arrogant prideful individual that won't come out of his office when there's just about a riot to start because there's not enough help to manage the issues that people are having with the deliveries It seems like people drop the ball and you have to personally walk through the people at Best Buy to ensure your product is delivered Of course when the product is delivered please take your time and check and make sure it's not dinged up and it's in operational condition before the drivers leave I missed a very important meeting this evening waiting for the delivery drivers to show up with the second washing machine it is now 6:55 they were supposed to be here between 3:00 and 7:00 and still haven't showed up I've called the store multiple times only to be put on hold for several minutes never reaching a person Have not been able to do my laundry for over 3 weeks now at least at my house it's so frustrating and the problem is nobody can do anything about it I would like my washer and dryer delivered tonight however it certainly doesn't look like it's going to happen
Response from Best Buy Bridgeton Outlet
December 14, 2024
Good Evening, Tommy. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64555778" for reference. You can find us here: Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy Kind Regards, ^Trey

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