Best Buy Bridgeton Outlet

They mislabeled a product. I went to buy an open box 55” TCL NXTVISION TV, the product was listed as “EXCELLENT” which per Best Buy open box policy means, or should mean based on Best Buy’s own website: “ Open-Box Excellent: Products in Excellent condition look brand new — with no physical flaws, scratches or scuffs — and include all original parts (product might not include the owner’s manual) and accessories.” I left feeling I got a good reliable product…drive six hours home, open the TV up and a) the legs for the TV are not there; b) the special wall mount that this TV needs and is included due to the design of the TV is not there; c) not even the right manual for the correct box model is in the box; and d) the screen was scratched right through the middle! I had to pack it up again, carry it down from my condo, and luckily the nearest store in Skokie, IL (which had great service) was able to give me a complete refund. Don’t label a product as EXCELLENT when it is actually FAIR and is missing parts… I will NEVER trust a Best Buy outlet EVER AGAIN!! I may consider just going to Target, Amazon, or ABT next time to buy electronics. It’s a shame, I’ve been a loyal Best Buy customer for years (three computers, a Switch, cell phones, TVs) and I’ve never had such a pathetic experience as this…

This is an outlet store that has everything out of the box and ready for sale. Great prices and you can tell if there are dents and scratches on the items. Those are marked down

Refrigerator prices are on the high side.

Great place to find a washer, dryer or fridge my so much dishwasher or stove, not like it used to be, you can tell they are cutting corners but I would still recommend checking them out before buying new