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Best Buy Cape Girardeau
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy Cape Girardeau
How do I check product availability at the Cape Girardeau Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cape Girardeau Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cape Girardeau stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cape Girardeau Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1666 reviews)
United C
March 09, 2025
4 out of 5
They didn't have anyone assist me in the area I was needing. They stood up by the door and one other guy was helping someone at the register. I always liked Best Buy but they lost some $ that day .
Quandale D
March 03, 2025
4 out of 5
Will the Samsung A56 release in this Cape best buy the same day it releases to the US?
Fatima R
February 26, 2025
1 out of 5
Walk in past a group of associates having personal conversations at the door. No hello how are you nothing. Walk around a min to see if I could get some assiatance. Still none. I see one walk up to a lady ask her if she is ok and walks past me once again. I try to find someone myself and at this point I don’t want to spend my money with you. I just wanted the kids tablets. But I bet he would have made up an excuse then too to get back to talking with his friends. Employees needs training on customer service. It’s horrible.
Response from Best Buy
February 26, 2025
Hi, Fatima,
Thank you for sharing your concerns with your in store experience. I can understand not getting the support you need in store can be difficult. We would be happy to hear more information in regards to your concerns if you would like to reach out to us on any of our Social Media Profiles below in a Private or Direct message with your Review 64858120, full name, email, and phone number for support.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Sincerely,
^Tommy
Da r
February 24, 2025
1 out of 5
In store customer service is great but man if you need to talk to them on phone forget it been on hold half an hour
Response from Best Buy
February 24, 2025
Hello there,
Thank you for providing your feedback on Google. Not receiving the same amazing customer service over as you did in the store is upsetting. We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media privately the links. When you are reaching out mention "Google Review 64849786", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay