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Best Buy Cape Girardeau
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy Cape Girardeau
How do I check product availability at the Cape Girardeau Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cape Girardeau Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cape Girardeau stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cape Girardeau Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1735 reviews)
Zachary R
February 12, 2026
5 out of 5
This store is amazing. I buy so much stuff from here and they go above and beyond for me!
Dustin R
February 10, 2026
1 out of 5
Crazy you can’t contact the store customer service worthless.Don't buy open box cell phones from Best Buy they don’t check them at all.
Response from Best Buy
February 10, 2026
We understand the frustration when your open-box item does not meet your expectations and you have been unable to get the support you need. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices.
Please reach out to us in a private message on Facebook (https://bby.me/t8fznw), Twitter/X (https://bby.me/4u4kan), or Instagram (https://bby.me/q6qub8), and mention your Google review, 115374.
Rhonda H
February 08, 2026
5 out of 5
Got a new computer desktop and a new Roku tv
Cory D
February 06, 2026
1 out of 5
I went tonight to purchase a dryer. I walked into the store at 7:07pm, past two employees who looked away when I walked by. I went to the dryers and stood there for 50 minutes without any help, or an offer to help. After about 12 minutes I decided to see how long it would take for someone to ask if I needed anything or why I was sitting on the dryer. I was passed by several times without a word. I finally approached the front desk and asked the girl if they talk to customers or if the customer has to approach them. I did not get help. She said she could put me in the queue. Mind you it was late evening and there were multiple groups of employees just standing around talking. I wouldn’t normally post something like this, but I thought it was quite ridiculous. I do not plan to return to that store.