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Best Buy Cape Girardeau
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Cape Girardeau
How do I check product availability at the Cape Girardeau Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cape Girardeau Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cape Girardeau stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cape Girardeau Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1740 reviews)
Vania R
April 18, 2026
5 out of 5
They went above and beyond with their service. We had to change vehicles to pick up a TV . Jay and Jude ( im sorry if I got the names wrong ) were able to give us our order even a few minutes after closing time. Even helped load it! This shows the care for their customers ❤️
Ali C
April 18, 2026
5 out of 5
Corey is the best! We had all but written off Best Buy..but his customer service is the reason we are staying as customers..5 stars
Holt H
March 26, 2026
1 out of 5
Absolutely no way to get to speak to my local store! I Pay for my total plan and get put on hold and then transferred to Abdule from some other country who can’t even understand English when I need customer service!
Response from Best Buy
March 26, 2026
Hello, Holt,
Thank you for taking the time to leave a review. It can be frustrating when you aren't able to get in touch with the store. Store phone numbers are routed to our Customer Care line due to the volume of calls that come in to the stores. This allows our Blue Shirts to assist customers in the stores.
If you are in need of assistance or want to formally document your review, please send a private message on social media. Please include Google Review 135067 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Markus B
March 05, 2026
1 out of 5
Best buy TV was and is really great but the guys, send by Best Buy, to install the TV, stole / robbed from us, that was not so great and Best Buy did not care.
Response from Best Buy
March 06, 2026
Thank you for sharing your experience with us, Markus. What you've mentioned is quite concerning. We try to pride ourselves in ensuring we provide great customer service. Let's review this further for you.
Please write us through our social media channels on Instagram (https://bby.me/v5ykxr), X/Twitter (https://bby.me/ilzo6u) or Facebook (https://bby.me/xl666o) with the full details of your situation. Also add Google Review 126187. We look forward to hearing from you.