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Best Buy Cape Girardeau
3026 William St
Cape Girardeau, MO 63703
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
More to Explore
Frequently Asked Questions About Best Buy Cape Girardeau
How do I check product availability at the Cape Girardeau Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cape Girardeau Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cape Girardeau stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cape Girardeau Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1629 reviews)
Terry H
September 09, 2024
1 out of 5
Terrible customer service! Employees were more focused in discussing the fascinating details of their personal lives than actually helping customers with their purchase. My cashier had one of the absolute worst attitudes I have ever experienced (and we're in Cape, so that's saying something). I was struggling with pushing my TV and printer through the store and NO ONE offered assistance or even acknowledge that I might need help. Then the cashier looked at me, with gum in her mouth, and said, "think you might need a cart" and when I agreed she rolled her eyes and went to grab one. Unfortunately, I drive a small sedan so I had to lay my television flat. She asked "why would you buy a TV if you don't have a vehicle big enough for it?" I said I understand the store policy, but it's all I have so it'll have to do. She then lectured me for 5 minutes about how best buy wouldn't take the TV back if it's damaged because it would be my fault if it's broke (keep in mind, I already said I understood the store policy). Then she took my printer and THREW it into my front seat after making me feel bad for having a small car.
I thought best buy focused on market differentiation by offering an unparalleled customer experience, but I supposed I was misinformed. I'll save a few bucks and go to Walmart next time.
Response from Best Buy
September 09, 2024
Hello and thanks for reaching out on Google, Terry.
We understand the frustration when we failed to meet your expectations. We'd like to ensure this feedback gets into the right hands. Please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, store you visited, and mention your Google review, 64178238.
Kindly,
^Graham
Chris M
September 06, 2024
1 out of 5
Get the new Apple iPhone 15! You can post about anti-abortion issues. And then with the right military connections, use software to git any little runt a B feels like it at the Mart.
Response from Best Buy
September 07, 2024
Hello,
Thanks for your review. We really appreciate your feedback and would love to hear how we can create a better experience for you both online and in the store. Please send a private message on social media with your name, phone number, and email. Please mention Google Review 64168431 in your message.
Kind regards,
^Aaron
Patti S
August 23, 2024
5 out of 5
I walked in the door with an obvious confused look on my face and one of the clerks came up and said can I help you find something took me straight to it I was able to grab it and go
Sarah R
August 05, 2024
4 out of 5
Very helpful Geek Squad members! They helped me figure out which printer I should get so I can print sublimation as well as regular copies for business.
Thanks so much.