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Frequently Asked Questions About Best Buy Chesterfield

How do I check product availability at the Chesterfield Best Buy?
How do I check my order status?
My local Chesterfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Chesterfield stores’ holiday hours?

Recent Reviews

4.1
(1570 reviews)
Aloys R
April 10, 2025
2 out of 5
It took us almost 35 minutes to get waited on at Best buy
Response from Best Buy
April 10, 2025
Hello, Aloys. Thanks for providing your feedback here on Google. We know how important it is to get the help you need when you need it while shopping for latest and greatest in technology. If you still need assistance, please send a private message out to one of our live representatives through one of the social media platforms below. Be sure to reference Google Review #65028589. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy Cheers, ^Jason
Marian
April 05, 2025
5 out of 5
The computer geeks at Best Buy were awesome! (Though it’s not right that the Apple computer guys are called “genius’s” and the Best Buy computer guys are called “geeks”… that’s just wrong!). Thanks for all your help!
Paul M
April 04, 2025
1 out of 5
No one in the store to help customers, I walked around and looked for an associate for over 15 minutes.
Response from Best Buy
April 04, 2025
Good Afternoon, Paul. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:65008833" for reference. You can find us here: Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy Kind Regards, ^Trey
brian g
April 02, 2025
3 out of 5
Both laptops I decided to buy were out of stock, new young employee directed me incorrectly, with mm m
Response from Best Buy
April 02, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that I will be able to find what I am looking for when I shop in store. Can you please reach out to us via private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that one of our specialists can continue working on this for you? Please begin your message with "This is in regards to my Google Review 64999588". Full Name E-mail Address Phone Number Store Location Regards, ^Josh

About Best Buy Chesterfield

bestbuy.com