They have all electronics you need.
Kevin helped me find the perfect laptop for me! He wasn’t pushy at all and I left feeling well taken care of! Awesome experience for someone that isn’t very knowledgeable about tech
Cannot get anyone to answer the phone. The only number given is to a call center and then they tell you that they cannot transfer you. They give you an extension but it goes to a voicemail and no one bothers to call you back. We left over 20 voicemails. We had a pretty serious issue and no one EVER reached back out. The store on THF Blvd, needs massive restructuring as in the way it is managed and Best Buy overall, needs to allow calls to the actual store.
Response from Best Buy
August 14, 2025
Hello,
Thanks for sharing your experience with us. I understand not being able to speak with someone at the store, isn't a welcome situation, especially after leaving multiple voicemails.
In general, calls to our stores are currently redirected to our support teams, as an effort to allow our store employees to best assist their customers in the store. I'm not sure why they haven't responded to any of the voicemails left, but I'd be happy to have this looked into further by our corporate team.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/akvynh), Twitter/X (https://bby.me/0kb3vz), or Instagram (https://bby.me/38813r). Please also refer to your "Google review #29262" in your message to us.
Sincerely,
^ Melissa