Frequently Asked Questions About Best Buy Chesterfield
How do I check product availability at the Chesterfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chesterfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chesterfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chesterfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1570 reviews)
Aloys R
April 10, 2025
2 out of 5
It took us almost 35 minutes to get waited on at Best buy
Response from Best Buy
April 10, 2025
Hello, Aloys.
Thanks for providing your feedback here on Google. We know how important it is to get the help you need when you need it while shopping for latest and greatest in technology. If you still need assistance, please send a private message out to one of our live representatives through one of the social media platforms below. Be sure to reference Google Review #65028589.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Cheers,
^Jason
Marian
April 05, 2025
5 out of 5
The computer geeks at Best Buy were awesome! (Though it’s not right that the Apple computer guys are called “genius’s” and the Best Buy computer guys are called “geeks”… that’s just wrong!).
Thanks for all your help!
Paul M
April 04, 2025
1 out of 5
No one in the store to help customers, I walked around and looked for an associate for over 15 minutes.
Response from Best Buy
April 04, 2025
Good Afternoon, Paul.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:65008833" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey
brian g
April 02, 2025
3 out of 5
Both laptops I decided to buy were out of stock, new young employee directed me incorrectly, with mm m
Response from Best Buy
April 02, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that I will be able to find what I am looking for when I shop in store. Can you please reach out to us via private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that one of our specialists can continue working on this for you? Please begin your message with "This is in regards to my Google Review 64999588".
Full Name
E-mail Address
Phone Number
Store Location
Regards,
^Josh