Frequently Asked Questions About Best Buy Chesterfield
How do I check product availability at the Chesterfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chesterfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chesterfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chesterfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1651 reviews)
Caleb W
December 16, 2025
5 out of 5
Staff is knowledgeable and willing to help
Richard H
December 15, 2025
5 out of 5
Kinda pricey but fun to visit
Katherine (
December 09, 2025
5 out of 5
Andros helped me a lot and I appreciate it! Great worker!
Ty S
December 01, 2025
1 out of 5
Took a long time to reach them by phone and once I got someone they couldn’t help and told me to come into the store
Response from Best Buy
December 01, 2025
Hey there, Ty.
Thanks for your review. Calling in just to be told to go into the store can definitely be frustrating, so we understand how you feel here. We'd like the chance to follow up. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/v7xq5l)
- Twitter/X (https://bby.me/ekhk6w)
- Instagram (https://bby.me/8o5oxr)
When reaching out, please mention it is regarding your Google Review 79460.
Kindest Regards.