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Frequently Asked Questions About Best Buy Chesterfield

How do I check product availability at the Chesterfield Best Buy?
How do I check my order status?
My local Chesterfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Chesterfield stores’ holiday hours?

Recent Reviews

4.1
(1762 reviews)
Bridget F
October 15, 2026
5 out of 5
Excellent customer SERVICE, SUPPORT, and a sense of urgency!
Scott R
October 11, 2026
5 out of 5
Great customer service! I got a moderatley priced new laptop that runs way better than my outdated piece of garbage that was so old it couldn't update itself any longer. This new technology is super quick, very impressed!
Elizabeth B
October 05, 2026
1 out of 5
Associates not helpful. They gave me misinformation over the phone. I'm still waiting for my refund from the purchase I made that was of no use to me. I paid a delivery fee and tip on Doordash. So I will not ever be visiting this store again. Pathetic service doesn't bring customers.
Response from Best Buy
October 05, 2026
Hello, Elizabeth, Thank you for sharing your feedback. We strive to provide excellent customer service and helpful phone support, and we recognize that this was not the experience you had. Please send us a direct message through one of our social media channels, so we can assist further. Be sure to mention Google Review #230686. Instagram (https://bby.me/D6rmOX), X/Twitter (https://bby.me/b4xhVc) or Facebook (https://bby.me/RiJNtO)
Michael B
October 03, 2026
5 out of 5
Nice store

About Best Buy Chesterfield

bestbuy.com