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Frequently Asked Questions About Best Buy Chesterfield

How do I check product availability at the Chesterfield Best Buy?
How do I check my order status?
My local Chesterfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Chesterfield stores’ holiday hours?

Recent Reviews

4.1
(1631 reviews)
S k
September 30, 2025
5 out of 5
Excellent customer service high quality product and pleasant environment. Our customer service team member Danial was marvelous at his job and went above and beyond to satisfy our needs. We appreciate him and the entire Best Buy team. Will certainly shop at this branch over again.
Drew R
September 22, 2025
1 out of 5
We bought an LG TV thru website. They ordered thru 3rd party which we did not authorize. We trying to return item and get a refund, but getting run around from both Best Buy and 3rd party. Neither wants to take ownership which is unacceptable! Also, number to Chesterfield, Mo goes to international call center. I was informed Best Buy stores do not take calls any more. Bad Move!
Response from Best Buy
September 22, 2025
Hello there, Drew! Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience with your LG TV purchase. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review: #46477" for reference. You can find us here: Twitter(X): https://bby.me/l6xrdx Facebook: https://bby.me/ysz6bi Instagram: https://bby.me/ivyngv.
Barb E
September 09, 2025
5 out of 5
As a rule, service provisions are quick, efficient, and competent.
David
September 04, 2025
5 out of 5
Very good service.

About Best Buy Chesterfield

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