DON’T BRING APPLE PRODUCTS HERE FOR REPAIRS. I know it says they are an authorized repair place but they are a joke. Even Apple advised me to avoid using them when I called after. I made an appointment for a back glass repair and drove an hour to have it fixed. Got there and the tech who does repairs gets off his shift in 45 mins so they said they wouldn’t start the repair. When I said I had an appointment they said Apple puts those appointments in and they don’t schedule around them. They tried to tell me it was a 3 hour repair when Apple says it’s only an hour repair. He had every excuse in the book. The store manager was a joke. He said he wouldn’t ask the tech to stay over to finish the repair even though I drove an hour and made an appointment. The whole process was a joke.
Bought a laptop here, felt joy at the start,
But the deal took a turn, stung my heart.
A young, pushy kid, naive and bold,
My age, but aggressive, his pitch over-sold.
He pressed for Best Buy’s rewards, wouldn’t bend,
I said no—their data games I won’t befriend.
Big corps like them sell your info for gain,
Offer credits to mask their profit campaign.
I didn’t want them cashing in more on me,
Declined the deal, though a hundred was free.
The salesman scowled, like “no” was brand new,
His ego bruised by the choice I saw through.
DeAndre helped me with a technical problem I was having with a recent purchase which is why I always purchase my electronics from this store. If not for him I would have had to return my item.