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Frequently Asked Questions About Best Buy Columbia

How do I check product availability at the Columbia Best Buy?
How do I check my order status?
My local Columbia Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Columbia stores’ holiday hours?

Recent Reviews

4.0
(2885 reviews)
Anne C
June 08, 2026
4 out of 5
Not many staff around to ask for help but I eventually found what I needed. I rarely shop in electronics stores but it seemed nice.
Jewel D
June 05, 2026
5 out of 5
Super helpful workers and clean store.
Miranda B
June 02, 2026
4 out of 5
Quick service. Lots of clearance
Kelly C
May 23, 2026
2 out of 5
The longest battery replace and poorest communication. Dropped off a phone at scheduled appt time and shopped until diagnostic complete. Told they needed to wait for battery to drop to complete repair. That’s fine—I understand. What was NOT communicated was that several hours later when they called to tell us they could do the repair we’d have to go back and pay and sign the paper before they’d do the repair. And then it would be another few hours. Three times in one day for a battery repair? No thanks. It’s like they think gas is under 4 dollars again or something and people have no pressing plans. There has to be a way to do this better. Honestly, the store looks like it’s about to go under and I wouldn’t be surprised. Sad.
Response from Best Buy
May 24, 2026
Thanks for sharing this review. We're concerned to hear that your phone service took longer than expected, which we can understand would be frustrating. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/zSdAvR), Twitter/X (https://bby.me/MDi3Ll), or Instagram (https://bby.me/ZtDZlA). Please include the Google Review reference number #156303 when reaching out.

About Best Buy Columbia

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