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Frequently Asked Questions About Best Buy Columbia

How do I check product availability at the Columbia Best Buy?
How do I check my order status?
My local Columbia Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Columbia stores’ holiday hours?

Recent Reviews

4.0
(2833 reviews)
Pam H
January 17, 2026
5 out of 5
Plenty of stuff to help you
Steve G
January 11, 2026
5 out of 5
I bought a TV antenna, which didn't work in the location I tried it, and they took it back, no problem, the next day
Michael W
January 10, 2026
2 out of 5
It's a place to purchase your consumer electronics. Everything else may as well be a scam. There's no association or communication between local stores and the website or corporate. If you need assistance, it will not be local. The stores don't even have listed numbers. I pay for the total protection plan. I also have Apple Care+. When I needed a screen replacement, Apple refers me to BestBuy, who advertised "same-day screen replacement." I still had to schedule an appointment and describe exactly what I was coming for. Told at arrival the appointment is only a consultation. There were 5 other phones being repaired ahead of mine and I was only lucky they had the parts on hand. No amount of "I'm sorry" helps that I took off work, drove over an hour one way, only to learn I won't have my cell phone for the next few days, since I have to return to work tomorrow and the store doesn't open until after I leave.
Response from Best Buy
January 10, 2026
Michael, We appreciate you taking the time to share your Geek Squad experience regarding your Geek Squad experience. So, that we can document this on a corporate level, please send a private message to one of the links below. In your response, be sure to state that you are replying to Google Review 103110. Facebook (https://bby.me/3jfocs), Twitter/X (https://bby.me/43h65s) Instagram (https://bby.me/y22yd8 Buy)
Stuart B
January 10, 2026
5 out of 5
Picked up a christmas present and had to return it. Was an online order and did not have a receipt. They found my online order number in store an reimbursed my card right there. Thanks!

About Best Buy Columbia

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