Frequently Asked Questions About Best Buy Columbia
How do I check product availability at the Columbia Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Columbia Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Columbia stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Columbia Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2837 reviews)
Share C
January 24, 2026
5 out of 5
Staff was very friendly and helpful
Pam B
January 21, 2026
1 out of 5
I needed an IPhone repair. When I scheduled a time I also told them what was broke and I was traveling 1-3/4 hours. Once I arrived, they stated they do not stock any parts amd it wpuld cost $99 for a diagnosis before they even ordered parts and it would end up being days before I could actually get it fixed Would not verify they’d honor the $219 I was quoted through their chat.(Only way they allowed communication). I was blessed to find somewhere close to home and got it fixed for $25. I will not patronize Best Buy anymore. Done. Scammers and do not care about cuatomers whatsoever.
Response from Best Buy
January 21, 2026
Hey there, Pam!
We truly appreciate you taking the time to bring the details of your time with us, though we wish you had a better experience trying to get an accurate quote on your iPhone repair. We'd like to hear more about this and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please mention "Google Review: #107411" for reference. You can find us here:
Twitter(X):
https://bby.me/etyok7
Facebook:
https://bby.me/60tx7h
Instagram:
https://bby.me/oxeuzk