Frequently Asked Questions About Best Buy Columbia
How do I check product availability at the Columbia Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Columbia Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Columbia stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Columbia Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2885 reviews)
Anne C
June 08, 2026
4 out of 5
Not many staff around to ask for help but I eventually found what I needed. I rarely shop in electronics stores but it seemed nice.
Jewel D
June 05, 2026
5 out of 5
Super helpful workers and clean store.
Miranda B
June 02, 2026
4 out of 5
Quick service. Lots of clearance
Kelly C
May 23, 2026
2 out of 5
The longest battery replace and poorest communication. Dropped off a phone at scheduled appt time and shopped until diagnostic complete. Told they needed to wait for battery to drop to complete repair. That’s fine—I understand. What was NOT communicated was that several hours later when they called to tell us they could do the repair we’d have to go back and pay and sign the paper before they’d do the repair. And then it would be another few hours. Three times in one day for a battery repair? No thanks. It’s like they think gas is under 4 dollars again or something and people have no pressing plans. There has to be a way to do this better.
Honestly, the store looks like it’s about to go under and I wouldn’t be surprised. Sad.
Response from Best Buy
May 24, 2026
Thanks for sharing this review. We're concerned to hear that your phone service took longer than expected, which we can understand would be frustrating. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/zSdAvR), Twitter/X (https://bby.me/MDi3Ll), or Instagram (https://bby.me/ZtDZlA). Please include the Google Review reference number #156303 when reaching out.