header_logo

More to Explore

Frequently Asked Questions About Best Buy Columbia

How do I check product availability at the Columbia Best Buy?
How do I check my order status?
My local Columbia Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Columbia stores’ holiday hours?

Recent Reviews

4.0
(2814 reviews)
Gabe S
December 18, 2025
5 out of 5
Great service. We'll see if the TV holds up. FYi to those who on fence of third party smart tv program, Roku blows Amazon out the water. Hisense Roku beats the hell out of Amazon fire tv. Roku is Hisense and Amazon toshiba
Albert R
December 17, 2025
5 out of 5
Friendly staff and well maintained
Lori W
December 13, 2025
1 out of 5
Purchased a 75 Inch TCL on 11/29. Was told it would be in on 12/3. Television did not arrive on time. Understood and not upset about it BUT when I called the customer serve number I was given the run around. I went in store 2 times and my daughter went once. Not once did anyone do any digging to find out why my order was not available until 12/11. Finally on my second trip in a sales representative actually went in and did the digging to figure out the issue. I would like to thank Tresca for actually helping.
Response from Best Buy
December 13, 2025
Hello Lori, Thanks for reaching out and providing your feedback. We can understand why a delay could cause you some frustration. We would love to document your experience as we are always looking to improve. To connect with a representative, you can contact us through social media. You can find us at a Social Media platform listed below and reference Google Review #87452 in a private message. Facebook (https://bby.me/063imw) Twitter/X (https://bby.me/inssss) Instagram (https://bby.me/l21fyn)
Clayton N
December 06, 2025
3 out of 5
Great store, but the layout is not very good. Especially the computer components, kind of all over the place.

About Best Buy Columbia

bestbuy.com