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Best Buy Columbia

2001 W Worley St
Columbia, MO 65203
(573) 447-3044
Services Offered
  • geek squad services icon
    geek squad services
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    apple shop
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    windows store
  • samsung experience only icon
    samsung experience only
  • sony experience icon
    sony experience
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    lg experience
  • car & gps installation services icon
    car & gps installation services

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Frequently Asked Questions About Best Buy Columbia

How do I check product availability at the Columbia Best Buy?
How do I check my order status?
My local Columbia Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Columbia stores’ holiday hours?

Recent Reviews

4.0
(2626 reviews)
Stev !
October 16, 2019
3 out of 5
The store was clean, and the staff was friendly and helpful, but the prices were *staggering*. If you are going to make a purchase of this kind of expense, you are better off shopping online. Still, its a good place to go to look for something in action, like a tv or some audio equipment.
Response from Best Buy
October 17, 2019
Hello Stev, thank you for sharing your experience regarding our Columbia location. Customer service is highly regarded at Best Buy, thus the importance of having employees throughout the store to make each customer’s experience a unique one is immeasurable. We are pleased to hear your interactions with our store staff are always friendly, and helpful and the cleanliness of our store is at a world-class standard. As a budget-conscious shopper, I understand the importance of price plays when making a purchase. At Best Buy, we offer our Price Match Guarantee, because we want our customers to be confident they are getting the best deal. It covers the price at the time of the purchase as well as through the return policy and allows us to match the product prices of key online and local competitors. I hope this provides you with some assurance of our commitment regarding the importance of price at Best Buy. You can view the full details at www.BestBuy.com/pricematch, or visit our mobile app. While on there, you can have it delivered to your home or set as Store Pickup. Thank you, Stev, for being a loyal Best Buy customer, and have a good day. Best Regards, Edith Best Buy Support
rehema m
October 09, 2019
4 out of 5
Good customer service
Ted B
October 07, 2019
5 out of 5
Knowledgeable staff
John R
October 06, 2019
2 out of 5
They didn't have what I was looking for. The employees don't seem very knowledgeable. Everyone is focused on upselling instead of service.
Response from Best Buy
October 08, 2019
Hi John, thank you for visiting our Columbia location and sharing your experience. At Best Buy, we value our ability to provide customers with expert service through friendly and attentive staff. Our goal is to assist you with your needs, and not to upsell you on our products. I am disappointed to learn of your experience and want to improve future ones. Please email me at ReveiwSupport@bestbuy.com and provide your phone number and any pertinent information to help me improve our service. Additionally, when you are unable to locate the product you need, you can go on our website or mobile app to browse our vast array of inventory. On there, you can have the items delivered to your home or have it set for Store Pickup. Thank you for bringing this to our attention, and have a good day. Best Regards, Edith Best Buy Support

About Best Buy Columbia

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