Blexican09 b
April 03, 2026
This guy says "let me get my manager" I asked about projectors. He said no one in the world will say they'd ever get a projector under 4k lumens. Then proceeded to say if you change your mind about a TV we'll be here. As in he wasnt going to help me with projectors since was a TV and thats what he showed me. He in the end told me to "keep dreaming cause im an idiot" and kept talking but i walked off laughing cause this young man was a straight police officer in what product he WANTED to sell me. Once I said im not worried about cost he only tried to sell me something over 3k for each opponent and refused to answer any questions on the different types of projectors I would want. Guy basically acted like a little girl crying over her brother's barbie doll, id love to watch that show again so I might go back just to see that! More entertaining than the demo videos they showed me on the TELEVISION they wanted to sell lol
Response from Best Buy
April 03, 2026
Thanks for sharing this review with us. We're concerned to hear about the way this was handled and the service you received. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/jc4ZsQ), Twitter/X (https://bby.me/cvbXtj), or Instagram (https://bby.me/7tsBZG) and mention your "Google review #138138," we'll be happy to discuss this to ensure it's documented and addressed.
Very helpful and friendly Geek Squad techs.
I ordered an item through Best Buy’s website for delivery to my local store. I received an email saying the item was out for delivery, but about 30 minutes later, I got another email stating that it had been returned to the store.
Since then, I’ve received three different explanations from Best Buy about why the order was returned, none of which were consistent. It’s now been three days, and the order status still shows “out for delivery,” which is clearly inaccurate.
To make matters worse, I was told the item was returned to a different Best Buy location, and there is no estimated timeline for my refund. I even offered to pick up the item myself, but that option was denied.
This isn’t the first time I’ve had issues with their order system. Based on my experience, I would strongly recommend going into the store instead of ordering online if you have the option.
I had two very helpful employees.