After a bad experience at another Best Buy I decided not to spend another dollar with them. Then I got a gift card for Christmas … and decided to give them another shot. Different location, same experience. Poor customer assistance. Employees seem lazy, uninterested and selective on who they chose to assist. I’m glad this gift card came with a receipt. I’d rather order from Amazon. Won’t be back. And I mean it this time.
Response from Best Buy
January 10, 2026
Hello, Leon,
Thank you for sharing your concerns with your experience in the store. We can understand that a busy store and long wait can be difficult. Please reach out for support to any of our social media profiles below with Review 103081.
Facebook (https://bby.me/aqqkh5)
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Muy completo, algo caro y asegurarse de que este en stock el producto...no pagar antes de verlo, hace 3 años compramos una cava refrigerada, y cuando fueron a retirarla ,w dias después, no habia más stock y no reintegraron el dinero, yo ya me había regresado a mi casa...no hubo cambio, no reintegro, el banco no pudo rechazar el pago...