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Best Buy Independence
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy Independence
How do I check product availability at the Independence Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Independence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Independence stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Independence Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3474 reviews)
Meara D
October 24, 2025
1 out of 5
Sad to see an employee of this location, Mark, is now the first in line for Pokemon cards each week and the employees checking people out even let him go back through the line a second time to get more product. It’s hard enough for regular people to get their hands on any product, but now my local store’s employees are making sure their coworker gets the most of their product. When you only get 6 collection boxes in and let your employee have 2, it just isn’t right. And he’s constantly talking about all the product he’s getting at other stores, so I’m sure we all know what he’s doing with it. Please do better.
EagleCore M
October 10, 2025
5 out of 5
As a local smart home installation company, we highly recommend Best Buy for their excellent product quality and wide selection of smart devices. Their TVs, smart sound systems, and smart home assistants are reliable, high-performing, and perfect for both residential and professional installations. We frequently recommend our clients purchase these products at Best Buy, as the quality and variety help ensure seamless integration and an exceptional smart home experience.
Shamirr T
October 07, 2025
1 out of 5
Do not recommend, I came in here asking questions about the battery charger and a sd card for my Sony zv1 camera and this guy just gave me anything so when I went home it didn’t work I come to return it the next day.. “Jordan” says he only gonna allow me to do the return this one time it’s against policy if I return and it’s open and that makes no sense when the stuff high as hell and if it don’t work or go to my camera I should be able to return especially if your coworker told me it goes to my camera. This Best Buy sucks.
Response from Best Buy
October 08, 2025
Good Morning, Shamirr.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it. Please reach out to us on our Social Media pages, so one of our specialist can document your experience. Please be sure to add "Google Review:#52987" for reference. You can find us here:
Twitter(X):
https://bby.me/npn6ej
Facebook:
https://bby.me/7ehtmf
Instagram:
https://bby.me/j3d5ah
Dale C
October 05, 2025
5 out of 5
It was a beat buy clean neat and overpriced