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Frequently Asked Questions About Best Buy Independence

How do I check product availability at the Independence Best Buy?
How do I check my order status?
My local Independence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Independence stores’ holiday hours?

Recent Reviews

4.0
(3546 reviews)
Michele D
April 05, 2026
5 out of 5
Very helpful. Bought a cook stove and had excellent service
Tyler K
April 04, 2026
3 out of 5
Staff are great the staff at the phones not so much they more or less look at you with a blank stare when you ask questions. Very poor customer service on their part but rest of stuff were great!
Response from Best Buy
April 04, 2026
Hello, Tyler, Thank you for your review. It can be really disappointing when you don't get the service you're hoping for in the mobile department. If you are in need of assistance or want to formally document your review with Best Buy Corporate, please visit us on social media. Please include Google Review 138442 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Hunter
April 02, 2026
5 out of 5
There was a younger fella working the TV entertainment area. It’s a huge disservice I can’t remember this guys name. He went above and beyond to help get me everything I need for my TV Wall. If anybody goes to this location to buy a TV, HUNT THIS YOUNG MAN DOWN!!! He’ll hook you up!
Joe P
March 26, 2026
5 out of 5
Staff was super friendly and helpful.

About Best Buy Independence

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