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Best Buy Independence
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy Independence
How do I check product availability at the Independence Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Independence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Independence stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Independence Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3377 reviews)
Kyland S
March 19, 2025
3 out of 5
Just not a great experience ended up ordering products off amazon
Response from Best Buy
March 19, 2025
Hello, Kyland,
Thank you for leaving us a review. As a consumer myself, I understand the importance of having a positive experience, particularly when shopping at large retail chains. We appreciate your feedback, and would like to formally document your interaction in our corporate system. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #64946205" when reaching out via social media.
Thank you,
^Ruby
lalo g
March 13, 2025
5 out of 5
Good
art f
March 07, 2025
1 out of 5
store #36 independence mo. was told buy salesperson would get 10% discount to take out best buy credit card did not happen can not even call this store manager to resolve and corporate will not honor the discount either no help at all do not shop there. contacted customer service several times they and the store manager have my email and phone number never called and do not seem to care to make this right.
Response from Best Buy
March 07, 2025
Hello, Art,
Thank you for taking the time to leave a review here on Google. I can understand wanting support related to your recent Best Buy Credit Card application.
We would be happy to look into this closer and assist on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please send us a private message, and mention the phrase “Google Review, Convo #64901436” when reaching out on social media. Be sure to include your full name, phone number, and email address.
Regards,
^Ravi
Lexus B
March 03, 2025
5 out of 5
Came to pick up a 55” tv & 70” tv close to closing , tonight is our first night at our new home . Moving too fast, I Turned our truck off while loading them onto the truck bed not realizing the car lights were still on so our battery died . My boyfriend asked one crew member for help and he did just that ! He came back outside shortly with his night crew , there was about 5 of them in total , one was an awesome young lady !! They all helped us with no hesitation, the entire closing crew is nothing short of amazing . Sent us home happy customers , very thankful for all of them ❤️ THANK YOU ALL !!!