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Frequently Asked Questions About Best Buy Independence

How do I check product availability at the Independence Best Buy?
How do I check my order status?
My local Independence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Independence stores’ holiday hours?

Recent Reviews

4.0
(3349 reviews)
Ravi V
January 08, 2025
1 out of 5
Bad service. Employee at the cell phone section and the Manager on duty were rude. This is going to translate into loss of sales. If the managers are setting a bad example you cannot expect your employees to do the right thing
Response from Best Buy
January 08, 2025
Hello, Ravi, Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64657510. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you! Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) Google Review #64657510 Thanks, ^Ezra
James J
January 06, 2025
1 out of 5
Very poor service,
Response from Best Buy
January 07, 2025
Good Afternoon, James, We certainly understand how you are feeling after not getting the quality of service you needed. We would love to connect with you and learn more about this situation. Please feel free to send our team a private message on social media, so we can further review this. Be sure to include your Google review in your message: #64651540. - Facebook (https://facebook.com/BestBuy) - Twitter/X (https://twitter.com/BestBuySupport) - Instagram (https://instagram.com/BestBuy) Kindest regards, ^Bobby
L L
January 06, 2025
5 out of 5
Excellent service!! Sadly, I did not get the young lady's name. She helped us in appliances. She was very polite, knowledgeable, and efficient! She answered all my questions and got our order and delivery se5 up quickly.
Loren J
December 29, 2024
5 out of 5
Love the environment and experience

About Best Buy Independence

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