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Frequently Asked Questions About Best Buy Independence

How do I check product availability at the Independence Best Buy?
How do I check my order status?
My local Independence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Independence stores’ holiday hours?

Recent Reviews

4.0
(3474 reviews)
Meara D
October 24, 2025
1 out of 5
Sad to see an employee of this location, Mark, is now the first in line for Pokemon cards each week and the employees checking people out even let him go back through the line a second time to get more product. It’s hard enough for regular people to get their hands on any product, but now my local store’s employees are making sure their coworker gets the most of their product. When you only get 6 collection boxes in and let your employee have 2, it just isn’t right. And he’s constantly talking about all the product he’s getting at other stores, so I’m sure we all know what he’s doing with it. Please do better.
EagleCore M
October 10, 2025
5 out of 5
As a local smart home installation company, we highly recommend Best Buy for their excellent product quality and wide selection of smart devices. Their TVs, smart sound systems, and smart home assistants are reliable, high-performing, and perfect for both residential and professional installations. We frequently recommend our clients purchase these products at Best Buy, as the quality and variety help ensure seamless integration and an exceptional smart home experience.
Shamirr T
October 07, 2025
1 out of 5
Do not recommend, I came in here asking questions about the battery charger and a sd card for my Sony zv1 camera and this guy just gave me anything so when I went home it didn’t work I come to return it the next day.. “Jordan” says he only gonna allow me to do the return this one time it’s against policy if I return and it’s open and that makes no sense when the stuff high as hell and if it don’t work or go to my camera I should be able to return especially if your coworker told me it goes to my camera. This Best Buy sucks.
Response from Best Buy
October 08, 2025
Good Morning, Shamirr. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it. Please reach out to us on our Social Media pages, so one of our specialist can document your experience. Please be sure to add "Google Review:#52987" for reference. You can find us here: Twitter(X): https://bby.me/npn6ej Facebook: https://bby.me/7ehtmf Instagram: https://bby.me/j3d5ah
Dale C
October 05, 2025
5 out of 5
It was a beat buy clean neat and overpriced

About Best Buy Independence

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