Frequently Asked Questions About Best Buy Independence
How do I check product availability at the Independence Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Independence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Independence stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Independence Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3597 reviews)
Kody
August 15, 2026
1 out of 5
Don’t buy ANYTHING from Best Buy for delivery, they use independent contractors who will NOT deliver your stuff on time and they’ll tell you “sorry about your bad luck” and then tell you it’s not their fault it’s the company that they decided to hire instead of UPS or FedEx or somebody reliable
Dave M
August 15, 2026
1 out of 5
They didn’t have thing I.e . Refurbished I pad.in stock like it says online . And the ppl working there were not that helpful seemed a little put out to be answering questions. Well a couple of them one guy was super helpful but was on his way to out the door end of shift the rest smarmy never going back Like it said
Alberta H
August 15, 2026
5 out of 5
Best Buy Is Always Great Always Professional Always Have What My Gaming Teens N 👍🏼👍🏼
Sol
August 12, 2026
5 out of 5
Had the multi-pak of Ecobee sensors that I needed. However, too much up-selling occurs at the register.