poor customer service a lot of help standing around to help but really no knowledge they have google to look up stuff we are asking seriously
Response from Best Buy
November 09, 2025
Hello,
Thank you for sharing your review with us. We want to make sure that we provide an environment where it is easy to find high quality service, so we would like to follow up with you to discuss this visit.
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It is so fun, they help you ALOT
If you’re gonna use Best Buy don’t and definitely don’t use this one. They’re gonna go out of business soon the way they run.
My complaint is not with this store. There staff, although not enough of them were very knowledgeable and not at all pushy.
My complaint is with the fact that I could not find a local # to call without an extension AND the wait time for installation help, as a result was excessive and when I did get help his English was horrible.
Again I emphasize, that is not a reflection on this particular store