Had the multi-pak of Ecobee sensors that I needed. However, too much up-selling occurs at the register.
Friendly help (Connor). In and out in less than 5 minutes!
Haven't been here for years but last month twice, ipad screens they are pros putting on zero bubbles,, also bought a returned washing machine very very reasonable . Sales people and employees were good and helpful.... It's been years since I got such great service...
It's a retail store that should be online. In store displays suck, not one person said anything beyond the cashier. Not that I needed help, I just needed something same day, most employees standing around talking. Just looks like a shipping warehouse that allows customers access to shop in person.
Response from Best Buy
July 19, 2026
Hello, Ben,
Having concerns with your experience in the Independence, MO Best Buy location that was subpar is something we wouldn't expect our customers to have to go through. We would be glad to investigate your experience further if you would like to reach out to us on any of our social media profiles below with Review 190318.
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