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Services Offered
  • Geek Squad Services icon
    Geek Squad Services
  • Apple Shop icon
    Apple Shop
  • Windows Store icon
    Windows Store
  • Samsung Experience Only icon
    Samsung Experience Only
  • Car & GPS Installation Services icon
    Car & GPS Installation Services
  • Apple Authorized Service Provider icon
    Apple Authorized Service Provider
  • Samsung Open House icon
    Samsung Open House

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Frequently Asked Questions About Best Buy Independence

How do I check product availability at the Independence Best Buy?
How do I check my order status?
My local Independence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Independence stores’ holiday hours?

Recent Reviews

4.0
(3527 reviews)
Faye B
February 06, 2026
5 out of 5
Didn't have what I wanted
Deana
February 06, 2026
5 out of 5
Went in right before college started so it was a mad house. I felt like they were prepared and ready for the day. Also, I'm 50 years old and going back to school. The salesman that helped us was around our age. He helped us quickly and efficiently without making me feel foolish for being ignorant of computers. We got what we needed and got out of the way for the next person. It was very nice.
Review A
February 04, 2026
1 out of 5
Bought my MacBook at BB with AppleCare. Geek squad member said he didn’t know anything about Apple products. Second time I came in same associate couldn’t ship my device in to be serviced. Said he did everything he supposed to but wouldn’t let him hit “ship”. They’re an Apple service provider but can’t even ship products for service. Don’t go here!
Response from Best Buy
February 05, 2026
Hey there, We understand your concerns with your interaction with our staff. Please send us a private message on Facebook (https://bby.me/gn9sk3), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #113150".
Denise T
January 29, 2026
5 out of 5
Neat & clean. I was immediately helped and or the door within 5 minutes

About Best Buy Independence

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