Vivian M
September 02, 2024
The people here are very kind and know what they're talking about. I've bought both electronics and appliances here and have had no issues.
Clean friendly and knowledge without a high pressure salesman
Very helpful staff. Didn't have what I wanted in stock, but found they it at another store for me. Did the order so items were all ready when I arrived at the other store.
Another one of those “used to be GREAT!” stores that sank to the bottom of the barrel because of bad customer service. It should not take 3 phone calls, 17 total minutes on hold, to reach a “representative” for a question about camera service and not being able to understand the “representative” because of their overbearing foreign accent when a live human finally comes on the line. I’ll take my business to someone interested in taking care of the customer and not running them off because of their apathetic approach to customer service. Way to go Best Buy, two thumbs down…
Response from Best Buy
August 15, 2024
Hello, Bob
Thank you for providing your feedback Google my Business. I know not being able to get of the store and to try work with someone with a thick accent is frustrating. We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media with the links provided below. When you are reaching out. Please mention " Google Review 64076758", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay