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Best Buy Independence
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy Independence
How do I check product availability at the Independence Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Independence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Independence stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Independence Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3497 reviews)
Will f
December 15, 2025
3 out of 5
The store was quite messy and there were a lot of items they only had online or order and ship.
Louie M
December 14, 2025
4 out of 5
Easy pick up.
Robert M
December 14, 2025
4 out of 5
Not the store I use to love going to..
Craig J
December 13, 2025
5 out of 5
Went to the Best Buy in Lee's Summit and I had to ask twice for anyone to help me in car audio. The guys in front of me had been waiting 15 minutes since they asked for help. A nice young woman with a nose ring eventually addressed me and suggested I go to Independence where they have an installation bay and techs. I drove to Independence and the man at the door greeted me and asked me what I needed. After I told him he called back and Will met me in the department and guided me through the selection process and scheduling installation in short order. Will was great! Can't wait for my new stereo and backup camera to get installed in a couple of weeks!