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Frequently Asked Questions About Best Buy Independence

How do I check product availability at the Independence Best Buy?
How do I check my order status?
My local Independence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Independence stores’ holiday hours?

Recent Reviews

4.0
(3379 reviews)
Too F
April 12, 2025
1 out of 5
Not the greatest service. They kept trying to sell us out of stock stuff. Then, when my husband finally decided on the item, they had him carry the heavy item to the checkout.
Response from Best Buy
April 12, 2025
Hello, Too Few Acres, Thank you for taking the time to share your experience. Please know that this is not the service that we aim to provide. Our team would be happy to document this occurrence and look into this further. Please reach out to a live representative by sending a private message or DM that includes your full name, phone number, email and the location in question using one of our official social media platforms: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When reaching out, be sure to mention Google Review 65036521. We look forward to hearing from you. Please note that our typical hours of operation are as follows. Monday through Friday: 8 a.m. - 7 p.m. CT Saturday and Sunday: 9:30 a.m. - 6 p.m. CT Sincerely, ^Tina
Jana E
April 02, 2025
5 out of 5
I was in and out in just a few minutes with the two items I came for because the staff was incredibly helpful and knowledgeable. I love shopping in physical stores, but my wallet cries when I enter best buy. I still try to do my part to keep them open.
Kyland S
March 19, 2025
3 out of 5
Just not a great experience ended up ordering products off amazon
Response from Best Buy
March 19, 2025
Hello, Kyland, Thank you for leaving us a review. As a consumer myself, I understand the importance of having a positive experience, particularly when shopping at large retail chains. We appreciate your feedback, and would like to formally document your interaction in our corporate system. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) Kindly mention the phrase "Google Review, Convo #64946205" when reaching out via social media. Thank you, ^Ruby
lalo g
March 13, 2025
5 out of 5
Good

About Best Buy Independence

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