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Frequently Asked Questions About Best Buy Independence

How do I check product availability at the Independence Best Buy?
How do I check my order status?
My local Independence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Independence stores’ holiday hours?

Recent Reviews

4.0
(3613 reviews)
Connaught F
September 26, 2026
1 out of 5
Wrong time updates shows open till 9pm everything shut at 8:15pm Came from 15 miles away
Response from Best Buy
September 27, 2026
Hello, Thank you for the review. We understand your concern with the time the store closes and not having it updated. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 227127
Mathias F
September 17, 2026
1 out of 5
Terrible service with geek squad skipping ppl in line.
Response from Best Buy
September 17, 2026
Hello, Thank you for bringing this to our attention. We never want anyone to feel like they are being skipped when seeking help. If you would like to discuss your experience further please reach out to us though any of our social media. Facebook (https://bby.me/Co7dbN) Twitter/X (https://bby.me/VOa7f5) Instagram (https://bby.me/Yrf1p7 Buy) Be sure to mention your review number, #223652, in your message. Thank you.
d m
September 16, 2026
1 out of 5
I went in the store to look at a tv and had some questions. Two employees were working in that area but they were both helping one customer. Waited for a few minutes and found someone else to ask only to be told she didn’t work in that area. She asked one of the others to help they said they would in a minute then both proceeded to walk to the front of the store and stand there and talk. Needless to say I walked out that day. Went back a couple days later and found someone who was available to help but he was very impatient and rude. I’ll never shop there again.
Nancy M
September 14, 2026
5 out of 5
Very friendly, lots of people to help you, knowledgeable

About Best Buy Independence

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