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Best Buy Independence
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy Independence
How do I check product availability at the Independence Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Independence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Independence stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Independence Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3448 reviews)
derek s
August 27, 2025
1 out of 5
Suprised best buy is not bankrupt yet, there store is a far cry from 30 years ago from what it once was, the next circuit city
Response from Best Buy
August 28, 2025
Hello, Derek,
Thank you for your review. If you are in need of assistance or want to formally document your experience with us, please reach out with a private message on social media. Please include your Google Review 35879 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Regards,
^Meghan
Victoria K
August 25, 2025
5 out of 5
CONNER WAS AMAZING! there wasn't a survey to tell you how awesome this guy was but ill just tell you here. He helped me find a great computer for my needs within my budget! Not only that but when there were other customers who wanted the computer I was going to buy, this guy RAN to grab it for us! Amazing 100/10 if you go to best buy ask for conner. Bro needs a raise.
John M
August 19, 2025
5 out of 5
Got me exactly what I was looking for even though they didn't have it in store, they ordered it. GAME TIME
Crystal B
August 17, 2025
1 out of 5
I'd give minus reviews if I could!
I got a credit card through best buy over 6 years ago and had zero issues
One time I paid on the due date ( which I've done before) and this time it processed late, I did not know it processed late.
Four months later Best buy sent it to collections even though I Never missed a payment!
57 points got taken off my credit all because of BEST BUYS payment system processed a payment late
I've canceled the card and have been making Extra payments to get it paid off , yet the interest they are charging on this CLOSED ACCOUNT is so high that my payments keep going up!!
When I called to speak to a representative they are rude and unhelpful.
DO NOT GET A CREDIT CARD THROUGH THIS BUSINESS, ITS A SCAM!!!
Response from Best Buy
August 17, 2025
Hello, Crystal.
Thanks for sharing your experience with us here on Google. We know how important it is to make sure that finances are all squared away. If you still need some assistance, please send a private message out to one of our live representatives through one of the social media platforms below. Be sure to reference your Google Review number 30828.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Cheers,
^ Jason