Frequently Asked Questions About Best Buy Independence
How do I check product availability at the Independence Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Independence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Independence stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Independence Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3483 reviews)
Linda S
November 13, 2025
4 out of 5
Very helpful. They dont know everything about all their prodicts but the help much more than most places.
M C
November 09, 2025
1 out of 5
poor customer service a lot of help standing around to help but really no knowledge they have google to look up stuff we are asking seriously
Response from Best Buy
November 09, 2025
Hello,
Thank you for sharing your review with us. We want to make sure that we provide an environment where it is easy to find high quality service, so we would like to follow up with you to discuss this visit.
Please reach out to us through private message on Facebook (https://bby.me/0nruq7), Twitter/X (https://bby.me/au5j9x), or Instagram (https://bby.me/h3m50w). Please include "Google review 65431" when reaching out.
Kphos I
November 08, 2025
5 out of 5
It is so fun, they help you ALOT
Aaron P
November 06, 2025
1 out of 5
If you’re gonna use Best Buy don’t and definitely don’t use this one. They’re gonna go out of business soon the way they run.