Poor customer service. Every. Single. Time.
Response from Best Buy
January 26, 2026
Hell, Debby,
Thank you for leaving a Google Review. We truly appreciate your feedback, though we wish you had a better time with our customer service team. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #109350" for reference. You can find us here:
Twitter(X):
https://bby.me/b4tnrl
Facebook:
https://bby.me/a4vkei
Instagram:
https://bby.me/wuljws
Kaitlin P
January 24, 2026
Alex L was extremely helpful! He was very knowledgeable about the products, gave me helpful tips, and was very kind. I knew what I wanted when I walked in the door, and he made it happen quickly. They didn't have the item in stock, so he ordered it for me from a nearby location. By the time I drove there, my order was ready. Very happy with my purchase and the ease of getting it.
They gave knowledgeable staff. Friendly and accommodating.