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Frequently Asked Questions About Best Buy Independence

How do I check product availability at the Independence Best Buy?
How do I check my order status?
My local Independence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Independence stores’ holiday hours?

Recent Reviews

4.0
(3544 reviews)
Hunter
April 02, 2026
5 out of 5
There was a younger fella working the TV entertainment area. It’s a huge disservice I can’t remember this guys name. He went above and beyond to help get me everything I need for my TV Wall. If anybody goes to this location to buy a TV, HUNT THIS YOUNG MAN DOWN!!! He’ll hook you up!
Joe P
March 26, 2026
5 out of 5
Staff was super friendly and helpful.
Kimberly D
March 18, 2026
4 out of 5
Clean store. Knowledgeable friendly people
Sondra B
March 16, 2026
1 out of 5
Prices wrong on shelves! Wrong item on shelf! Rude employees he told me the prices were wrong because it was retail! And he told me that he was not going to give me the 2026 model for the 2025 price! I did not ask him to do that! Worst experience ever! Independence Missouri ,Best buy
Response from Best Buy
March 16, 2026
Hi Sondra, Thanks for sharing your experience with us. We're concerned to hear about this experience and can understand your frustration with the price being incorrect. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/Ca7V1J), Twitter/X (https://bby.me/exeXFd), or Instagram (https://bby.me/XNlmIK) and mention your "Google review #130064," we'll be happy to look into this with you.

About Best Buy Independence

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