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Frequently Asked Questions About Best Buy Joplin

How do I check product availability at the Joplin Best Buy?
How do I check my order status?
My local Joplin Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Joplin stores’ holiday hours?

Recent Reviews

4.0
(2563 reviews)
Scott C
April 19, 2025
5 out of 5
Used my Best Buy card and got promo financing on my TV - 12 months no interest. The other option was to get a store credit. This specific location is typical, whether you consider that good or bad. They have a large Geek Squad if you need them. Personally, I shop online and order curbside pickup. It goes more quickly than actually going into the store. So I guess I can say their curbside pickup was quick and easy.
Michael G
April 14, 2025
5 out of 5
Not a lot of selection as in multiple brands on certain items, but has what you may need at least in one of the many brands
Bianka T
April 08, 2025
2 out of 5
So I thought we were off to a good start but ended up not .. went to get speakers was greeted by the words what are you looking for... Then was sent on the wrong direction AFTER showing what was needed was sent to phone speakers .... then was told someone would b on the way.. sat for a few mins realizing he probably misunderstood (though we showed him what it was) so left it alone and went to the right are... get over there wait for almost 10 mins... I HAD TO GO GET SOMEONE maybe 5 (split in 2 groups) customers and like 6 employees who weren't doing much ... Finally gets there .. once we ask about the speakers the guy goes somewhere to come right back by us... Idk about wat he left for ... He grabs the speakers and brings 2 packs.. I specified in the prior convo I have 1 speaker and would use the one we have and by a set of 2 he did ask do we need 2 sets of speakers which became a misunderstanding.. the problem was the attitude that came along with the misunderstanding... Was very nonchalant about checking out .. customer service was bad... Update : Sadly had to go back bc we weren't given all of the right things needed ! But thankfully Joshua was very nice and informative and worked with us to find what was needed thanks Joshua😊
Response from Best Buy
April 09, 2025
Hello, Bianka, Thank you for your review. I understand how challenging it is not to receive the level of service you expected. We truly aim to create a positive experience with every interaction, and we appreciate your feedback as it helps us continue to improve. So that we can formally document your feedback, please send a private message or DM on Facebook (http://facebook.com/BestBuy), Instagram (http://instagram.com/bestbuy), or Twitter (@BestBuySupport) with your full name, phone number, and email address. Please reference your Google review 65023933. Kind regards, ^Pre
R B
March 24, 2025
5 out of 5
Trey was a very helpful guy. He answered my questions and got me what I needed. Sales guys can be so damned pushy, thanks for keeping it real my guy.

About Best Buy Joplin

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