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Services Offered
Geek Squad Services
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Frequently Asked Questions About Best Buy Joplin
How do I check product availability at the Joplin Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Joplin Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Joplin stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Joplin Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2624 reviews)
Damian R
December 20, 2025
2 out of 5
The employees don't want to dedicate the necessary time to help you with your purchase. They only attend to customers with simple problems.
Response from Best Buy
December 20, 2025
Hello, Damian,
Having concerns with the amount of time that is dedicated during the busy holiday period can be difficult. We would be glad to assist you through any of our social media profiles below with Review 91826 if you would need help.
Facebook (https://bby.me/1dl6eb)
Twitter/X (https://bby.me/4hrtce)
Instagram (https://bby.me/33giga)
jay s
December 13, 2025
1 out of 5
I’ve been shopping at Best Buy for decades and I will never shop there again after recent experience
Purchased a Samsung bespoke refrigerator 11-17-25 it was set for delivery the day before thanksgiving it did arrive on time however the delivery men dropped it in my driveway and literally destroyed it my wife and I were in shock as the Best Buy delivery personnel laughed about destroying our refrigerator and leaving us with no refrigerator the day before thanksgiving
Obviously they take that refrigerator and schedule a new delivery for the following week the day comes and we take another day off work to accept the delivery and they never show no call no text no email nothing
Turns out the refrigerator is on back order wow that would have been nice to know a week ago
So I go to Best Buy where I purchased the refrigerator with $3000 in cash and they won’t refund me they say they have to mail a check so now here we are approaching Christmas and still no refrigerator and no refund
And to make things worse they left broken glass in my driveway and my grandson cut his hand on it
I will never buy from this place again they should change the name to worst buy
Phoenix C
December 09, 2025
1 out of 5
The geek squad guy was a total jerk! Very unprofessional and didn’t want anything to do with me. I’m sure any other service there is fine but if you’re looking for someone to fix your tech, don’t come here!
Response from Best Buy
December 09, 2025
Hello, Phoenix,
Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message or DM on Facebook (https://bby.me/2xr512), Twitter/X (https://bby.me/gqbsi1), or Instagram (https://bby.me/rdwo3o). When you message us, please include a copy of your Google review number #84548. We look forward to working with you.
Velma K
December 08, 2025
5 out of 5
In store staff was so friendly and helpful!