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Services Offered
Geek Squad Services
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Frequently Asked Questions About Best Buy Joplin
How do I check product availability at the Joplin Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Joplin Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Joplin stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Joplin Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2643 reviews)
Lillian D
March 03, 2026
1 out of 5
I placed an online order over the weekend for an item that said it could be ready within just one hour, I went in 4 hours later to pick it up. “Leah” couldn’t find it on the pickup shelf and I informed her I did it same day and if it wasn’t ready that was okay I could even go pull it myself for her. From the get go she was not very nice explaining the WiFi was down. I said no worries that if she told me where the item was located I would get it myself and she up and refused to help me and told me to go look for it myself and that if we had it it’s be out there. I went to someone at the phone desk to help and they were very helpful.
Response from Best Buy
March 03, 2026
Hello,
Thanks for taking the time to review your order experience. We can understand expecting your order to be ready in an hour and not having it ready when you went to the store, isn't ideal. We also get not being able to receive the assistance you were looking from, with Leah, isn't a welcoming experience.
If you can send a private message on one of our social media platforms, Facebook (https://bby.me/4d1iqc), Twitter/X (https://bby.me/zh8ztd), or Instagram (https://bby.me/jcezrx), we'd be happy to review this further with you. Please also mention your "Google review #125296" in your message to us.
Glen F
March 01, 2026
1 out of 5
Employee I talked to knew nothing about the products they sell and walked off like he was irritated to help so it's worth driving to a different store
Response from Best Buy
March 01, 2026
Hi, Glen,
Thank you for the review. We understand how important it is to have friendly and knowledgeable staff around to assist you with finding the right solution to meet your needs. We would like to discuss this matter with your further.
Please connect with us through private message on Facebook (https://bby.me/0jn97x), Twitter/X (https://bby.me/ytfhi6), or Instagram (https://bby.me/xxpil5). We ask that you please mention "Google review 124478" when reaching out.
Caleb W
February 24, 2026
5 out of 5
Great and helpful
Isabel F
February 20, 2026
1 out of 5
Terrible customer service not once did I get asked if I needed any help. When I asked rudely said I’m busy not a fan will be taking my business elsewhere
Response from Best Buy
February 20, 2026
Hello, Isabel,
Thank you for taking the time out of your day to leave a review. It can be really frustrating when you have questions and can't find someone to assist you in a store, so we appreciate this feedback. If you are still in need of assistance or want to formally document this review, please reach out to us on social media. Please include Google Review 119788 in your message.
Facebook: @BestBuy
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Twitter/X: @BestBuySupport