Chase R
September 25, 2026
My time at best buy was great, I was helped by an advisor named James. He preformed astoundingly better then any of my previous visits.
I had asked for tablets and he showed me to exactly what I was looking for.
Thanks again, James! A raise is much needed if your reading this!!!
If I could give a negative 5 star review I would. I am trying to reach a live person in the Joplin Mo store, but between AI and the Customer Support person who barely speaks understandable English the Best Buy Experience stinks.
Response from Best Buy
September 17, 2026
Hello.
Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Please be sure to include Google Review number 223688.
Thank you.
Brenda H
September 15, 2026
Got everything I needed to update my laptop and be able to use Office Suite again 🙂
Keith E
September 14, 2026
When you cannot pick up the phone and call a business it is time to shop somewhere else. You get an online person that tells you they cannot connect you to the store. They no longer install car audio. No longer a customer
Response from Best Buy
September 14, 2026
Hello Keith,
Thanks for your review. We strive to provide our customers with the best support and experience possible. Feeling this has not been the case with you is upsetting to hear.
We would like the chance to follow up and ensure this is documented and addressed. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/Cor0jI)
- Twitter/X (https://bby.me/PmG944)
- Instagram (https://bby.me/iDLeDe)
When reaching out, please reference your Google Review 222183.