Best Buy Joplin

The staff was extremely helpful in helping us find just the right items.

Didnt have what I needed but the employee was super nice.

Drew was absolutely wonderful and helped my girlfriend and I after his coworker almost ruined this store for us. He will be getting our business again. He was friendly and knew exactly what to do in the situation of his coworker being unprofessional and disrespectful.

Today Leah (the blonde haired girl with glasses that is mentioned in MANY reviews) was absolutely horrible. She was not only rude to my boyfriend and I, but also did not know anything about the product she sold us. We asked multiple times if the headset would work with Xbox and she said yes. She also said if worse case scenario we could exchange it. We did by our items on a leasing agreement and ran into troubles with it. They were trying to get me to sign a second one even though it was a headset the same price. She did not offer any options and was rude and rolled her eyes acting like she did not tell me any of that that DAY BEFORE. Drew was so helpful and resolved the situation by refunding us and we just bought the headset outright. She did not offer this at all just attitude and rudeness because i called her out on not doing her job and simply looking at the system. She also was slamming the phone down and snatching receipts. Unnecessary in customer service coming from someone who has worked in customer service. Best Buy please do your customers and employees too (as they also seem fed up with her) a favor and get her off you’re team.