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Frequently Asked Questions About Best Buy Joplin
How do I check product availability at the Joplin Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Joplin Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Joplin stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Joplin Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2614 reviews)
Janet T
November 28, 2025
3 out of 5
We went to buy a washer paid for it then they said park by the exit they will bring it out we waited 20min they have a ton of workers in there I went back in waited another 20min then they said they couldn't find it waited some more they finally found one but it was reserved for someone else they weren't gonna let us have it but one of the head guys said these folks have already paid there money so let them have it after all that we finally got our washer!!! Apparently they need more employees cause the ones standing around aren't doing anything🤨 Probably won't be back going somewhere where we can get better service hopefully!!!
Response from Best Buy
November 28, 2025
Howdy, Janet.
Buying a new washer should be a pleasant, and convenient experience. If you have any questions, please reach out to us on one of the social media platforms below. Be sure to reference your Google review number, 76465, when messaging us.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Elizabeth C
November 17, 2025
1 out of 5
I have ordered a deep freezer to be delivered to my house on November 4th, with a scheduled delivery date for the following Tuesday. The day came, and no product was offered due to a “delivery emergency”, which I was told about an hour after my scheduled arrival time. This led to me missing a day of work for no product. I was understanding and allowed the company to move my delivery date to the following Saturday, 12-4:30. The time came, and yet again, no product. I called again at 5 pm and was told to wait until 7pm. MY PRODUCT NEVER CAME! I yet again missed out on another day of work with nothing to show for it. I HAVE NEVER had such a terrible experience with an appliance. Awful customer service that attempts to get a “resolution” that ends in a lie. I have yet to receive the deep freezer that they have been paid for.
Global R
November 15, 2025
1 out of 5
Terrible delivery service. Will never order a large appliance from Best Buy again. Stick with Home Depot or Lowe’s for appliances.
Ruby “
November 13, 2025
4 out of 5
The store is great and easy to get to, however if you call the number and ask someone at the store about a product. You get sent to the online service. I live 30mins from the nearest one and don’t want to have to waste my time and money to find out they don’t have I need in stock.