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Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Liberty
How do I check product availability at the Liberty Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Liberty Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Liberty stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Liberty Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2173 reviews)
Madison R
May 05, 2026
5 out of 5
I use a wheelchair and everything is accessible very very nicely to accommodate parking and into the store and navigating around. service rep was knowledgeable in everything about wifi controlled rgbw lights.
Suzie J
May 04, 2026
1 out of 5
I purchased a tv and I’m having problems with it. I called customer service and spoke to a very rude individual who told me it wasn’t possible to speak with someone at my local store. This is not a good business practice. Also, the previous year I purchased a vacuum cleaner on a Black Friday special. At Christmas when it was opened it was damaged. The store said they couldn’t help me and I’d have to reach out to the manufacturer for replacement parts. Whenever I’m in the store the employees are super friendly and helpful, but I guess they can’t stand behind what they sell.
Dakota E
May 04, 2026
1 out of 5
Google says they close at 9. Their own website says they close at 9. They are in fact not open til 9. I guess we are making our own hours now.
mike c
May 02, 2026
1 out of 5
I will never buy a computer from this place after I saw how my friend was treated. Back in the old days when you brought in your desktop they would blow out the dust and it would look clean, not this place!
Response from Best Buy
May 02, 2026
Hello, Mike,
Bringing in your computer for a cleaning can be a great way to help with overheating. If you would like to chat with us about your concerns with service in store please reach out to us on any of our social media profiles below with Review 148068.
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