How do I check product availability at the Liberty Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Liberty Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Liberty stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Liberty Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2177 reviews)
Justin W
June 04, 2026
1 out of 5
Absolutely horrible. Went in just needing a part for my phone that the web page said was in stock, and the lady wouldn't shut up about a new phone after I said repeatedly that mine was fine and I didn't want or need a new one. Finally I just left. Waste of time.
Response from Best Buy
June 05, 2026
Hello. Thank you for your feedback. If you need any assistance or would like to get your experience documented, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. When reaching out, please be sure to include Google Review number 161037.
Thank you.
Marcos V
May 27, 2026
5 out of 5
Man this place was awesome. My wife and I were looking for washers and dryers. We were going to settle with Lowe's because the prices were more here and the guy Pat told us they will beat their price. And boy did he. Great service, if he gets commission he definitely deserved it.
Denis A
May 26, 2026
1 out of 5
Bought a gift card 5/26/26 they didn’t load it and are giving me the run around
Response from Best Buy
May 26, 2026
Hello, Denis,
Thank you for reaching out to us here. We understand how important a Best Buy Gift Card can be, and we would be happy to take a closer look into this to assist in any way possible. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 157540.
Facebook (https://bby.me/57mkKT)
Twitter/X (https://bby.me/7YRGxf)
Instagram (https://bby.me/H6jn1W)
We look forward to assisting you there.