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Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
More to Explore
Frequently Asked Questions About Best Buy Liberty
How do I check product availability at the Liberty Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Liberty Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Liberty stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Liberty Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2086 reviews)
Chrissy W
August 18, 2025
1 out of 5
Terrible experience with Geek Squad!! Wrong part was ordered for phone repair but they only found out after they sent my son on his way for an hour and a half. They were then supposed to order the correct part, but never called and cannot get ahold of anyone to find anything out! I do not recommend this store!
Response from Best Buy
August 18, 2025
Good Afternoon, Chrissy!
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience when it came to your phone repair. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review: #31208" for reference. You can find us here:
Twitter(X):
https://bby.me/g2yvt4
Facebook:
https://bby.me/wgg2fd
Instagram:
https://bby.me/fgyeex
Sincerely,
^Ryan
Matthew C
August 12, 2025
4 out of 5
We had a back up camera installed. The guy there did an amazing job!
Amy T
August 08, 2025
1 out of 5
Terrible service!! Ordered 2 tvs, one would not mount correctly on a porch so exchanged it for another one. Had to physically go in the store to make the transaction work because it was on hold. Promised me that did not change my delivery date. But there was no delivery date because they didn't even HAVE the tv they sold me. Even though I was getting messages about preparing for the delivery & install, I was never on their schedule. They had zero options besides a $6000 tv as an alternative. Had to cancel my transaction and walk away for their lack of ability to sell me a tv and install. Something that is done every day. And you can't call the store directly...no one will answer and you will get directed to customer care. To get anything done, you physically have to drive to the store. And I am a best buy member, so really unhappy with how this all went for me.
Response from Best Buy
August 08, 2025
Hello, Amy,
Thank you for sharing your concerns with your experience purchasing a television and getting it delivered. I can certainly understand that having any concerns with your delivery can be difficult. We are always able to support you with orders regarding deliveries or shipped orders. Stores can certainly help if you are visiting the store to pickup items that are available there if you would prefer to visit them in person. If you would like support you can reach out to us on any of our Social Media Profiles below with Review 26333 for help.
Facebook (https://bby.me/d8dja6), Twitter/X (https://bby.me/prh4nr), Instagram (https://bby.me/ewbqk8)
Sincerely,
^ Tommy
Bob S
July 31, 2025
3 out of 5
Wish their prices were lower as I was looking for a new TV, but they were much higher than other places I have looked. The staff were very friendly though.
Response from Best Buy
July 31, 2025
Hello,
Thank you for the review. I can understand your concern with our prices. We offer a great Price Match Guarantee. I provided a link below for your review.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/4cv18m), Twitter/X (https://bby.me/ggbao0), or Instagram (https://bby.me/3orhmj). I’d recommend sending a private message or DM. Please include Google Review 22877.
https://bby.me/6hyd6l
Regards,
^ Kristy