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Services Offered
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Frequently Asked Questions About Best Buy Liberty
How do I check product availability at the Liberty Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Liberty Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Liberty stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Liberty Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2159 reviews)
Travis C
March 06, 2026
1 out of 5
Went in to shop nothing was in the right spots so I wasn’t sure how much the drone cost I wanted. I took one of the 2 drones to the counter to check out it was priced at 30$ but rang up as 100$ the cashier was rude saying they wouldn’t price match even though there wasn’t a tag for that drone even placed out on the sales floor until I brought it to the workers attention Then the worker changed the price on the tag. Calling the store doesn’t help because you can’t talk to anyone at the store. Very displeased this picture was taken after I taken the first drone to the register. There were two in stock. That’s why there’s only one drone in the picture. The worker didn’t even walk back there with me to check prices.
Response from Best Buy
March 06, 2026
Hi Travis,
Thanks for sharing your experience with us. We can understand your concerns and frustration with the drone ringing up at a higher price than was indicated on the floor. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/fmewvh), Twitter/X (https://bby.me/dz0fup), or Instagram (https://bby.me/62b5vr) and mention your "Google review #126360," we'll be happy to look into this with you.
Sariyah B
March 03, 2026
5 out of 5
Steve and Marshall with Geek Squad are so amazing and good at what they do! They did such hard work in a short amount of time and the result came out very good:)
Karen O
February 21, 2026
5 out of 5
Great employees that were very helpful.
bella
February 19, 2026
5 out of 5
behzad is AMAZING he solved my issue in less than 5 minutes. i am a loyal customer now!!!