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Best Buy Liberty
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy Liberty
How do I check product availability at the Liberty Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Liberty Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Liberty stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Liberty Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1999 reviews)
Jenny L
January 08, 2025
5 out of 5
Went to Geek Squad at Best Buy for cellphone repair. Very nice, knowledgeable techs that gave me every option I had. This was refreshing. Highly recommend this location for technical needs.
Sherry B
January 06, 2025
5 out of 5
I came into the store during peak hours, without an appointment. In spite of long lines, it took just about ten minutes to be waited on by a member of the Geek squad. I actually did not have anything wrong with my computer, but had a minor issue that was resolved in minutes. My Geek Squad member was Travis. Friendly, professional, and efficient. Being an older customer, he did not make me feel stupid!
Rj D
December 30, 2024
2 out of 5
Can't shop without being followed, just let me look around and look for what I'm shopping for. Your staff don't have to watch me everywhere I go.
Response from Best Buy
December 31, 2024
Hello,
Thanks for taking the time to share your feedback with us. I can understand being followed around while you're trying to just look, isn't an ideal shopping experience. I'd be happy to have our corporate team review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. Please also mention your "Google review 64627205" in your message.
Sincerely,
^Melissa
John H
December 25, 2024
4 out of 5
The staff was pleasant and professional. I waited a while to pay for my items. But it’s Christmas. I understand.