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Best Buy Liberty
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Liberty
How do I check product availability at the Liberty Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Liberty Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Liberty stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Liberty Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1969 reviews)
Dave C
November 27, 2024
2 out of 5
The cashier helped me load my 65 inch tv because the boy at the front desk basically refused to help. He told her to call someone else and then stood there doing nothing while she and I loaded it.
Jason W
November 27, 2024
1 out of 5
Went in for a certain cable and when I asked the guy, he tried pointing me to a different cable. When I told him that's not what I needed, he said "all those cables are over that way" (which he was wrong). He seemed more interested in conversing with his coworker than with helping his customers
Response from Best Buy
November 27, 2024
Hello, Jason,
Thank you for providing your feedback Google my Business. To be sown the cables by pointing not provided help is poor customer service, which is frustrating. We would like to hear about store your experience, here at the corporate office.
Feel free to reach out through social media with the links provided. When you are reaching out mention "Google Review 64482752", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Julius X
November 24, 2024
5 out of 5
Recommend
Jack S
November 20, 2024
1 out of 5
Customer service is nonexistent. I couldn’t get anyone to even acknowledge my existence when I tried talking to them.
Response from Best Buy
November 20, 2024
Hi, Jack,
We appreciate you sharing this with us and can imagine how you must have felt during your visit. As this is not the service that we aim to provide, we ask that you reach out to our team so that we can learn more. Kindly mention Google Review 64449986 when sending a private message to one of the social media links that I provided below.
Facebook (facebook.com/BestBuy)
Twitter/X (twitter.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Be sure to include your full name, phone number, email address, and order number when reaching out.
Sincerely,
^Tina