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Best Buy Lees Summit
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Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Sony Experience%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill:%23FFFFFF;}%20%3c/style%3e%3cpath%20d='M12,23c6.08,0,11-4.93,11-11c0-6.08-4.93-11-11-11C5.92,1,1,5.92,1,12C1,18.07,5.92,23,12,23z'/%3e%3cpath%20class='st0'%20d='M11.56,7.17v9.66h3.06v-0.87h-2.18V7.17H11.56z'/%3e%3cpath%20class='st0'%20d='M8.48,9.81c0.73,0,1.32-0.59,1.32-1.32c0-0.73-0.6-1.32-1.32-1.32c-0.73,0-1.32,0.59-1.32,1.32%20C7.16,9.22,7.76,9.81,8.48,9.81z'/%3e%3cpath%20class='st0'%20d='M12.44,2.8c-0.12,0-0.33,0-0.44,0c-5.08,0-9.21,4.12-9.21,9.2c0,2.46,0.96,4.77,2.69,6.51%20c1.74,1.74,4.05,2.71,6.52,2.71c2.46,0,4.77-0.97,6.51-2.71c1.73-1.74,2.69-4.05,2.69-6.51v-0.42h-6.57v0.85h5.7%20c0,0.02,0,0.11,0,0.13c-0.28,4.35-3.92,7.78-8.32,7.78c-2.23,0-4.33-0.86-5.9-2.44C4.52,16.33,3.65,14.23,3.65,12%20c0-2.23,0.87-4.33,2.45-5.9C7.67,4.52,9.77,3.65,12,3.65c0.1,0,0.33,0.01,0.44,0.01V2.8z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy Lees Summit
How do I check product availability at the Lees Summit Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lees Summit Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lees Summit stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lees Summit Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2594 reviews)
Destiny S
November 03, 2025
5 out of 5
I have had two occasions to work with Dave Long at the Lee’s Summit, MO store. He is a member of the Geek Squad as a Consultation Agent. He is a stellar representative of Best Buy! He is highly knowledgeable, resourceful and most of all, kind and patient. He made sure all my questions were answered, needs were met and that I was well taken care of. I don’t often see employees who care so much and Dave genuinely cared. Just wanted you to know.
Elijah B
November 03, 2025
1 out of 5
I haven't had a negative experience with Best Buy until now. I purchased an all-in-one desktop from them spending near $700. Their return/exchange window is 15 days after purchase. I recieved rhe computer and didn't have issues with it until 20 days after purchase. I contacted the manufacturer and they eventually told me to contact Best Buy. After this, I realized that the computer I purchased online was advertised as touchscreen - but the computer I had received was not touchscreen. Furthermore, I purchased an Open Box - Excellent computer - but it arrived with scratches in the corner of the screen. I was willing to let that go, until I had the other issues. After the reccomendation to go back to Best Buy from the manufacturer, I spent near 2 hours on the phone with customer support. In that time, I only spoke with two people, for a total of maybe 5-10 minutes and the rest was on hold. The second person I spoke to, who I was transferred to for a solution, spoke to me for 5 minutes, left me on hold twice for a total of 15 minutes, and came back the second time saying "we want to help you, but we cant do anything" and before I could respond told me to have a good day and hung up. I had been waiting on the phone for an HOUR just to get hung up on. This is absolutely terrible customer service and I am extremely unhappy. I was going to purchase two more laptops but after this I'm taking my business elsewhere.
Response from Best Buy
November 03, 2025
Hey there, Elijah,
We understand your concerns surrounding your recent purchase with us and your attempt to make a return. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/8naqx5), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #64183"
Heath L
October 29, 2025
2 out of 5
Atmosphere is boring and all the workers are just playing on phones at seems lol not a very good selection of phones either unfortunately. Got some steps in walking out though so that's a plus.
Response from Best Buy
October 30, 2025
Hi, Heath,
Thank you for taking the time to leave this feedback for us. I can understand expecting attentive support when shopping in store, along with a variety of mobile phones.
If you require assistance finding something, please send us a private message on social media. We would be happy to assist you on any of the following platforms: Facebook (https://bby.me/gv3ifz), Twitter/X (https://bby.me/86fz11), or Instagram (https://bby.me/jzpd0x).
Please mention the phrase “Google review #62254” when reaching out.
Bruce E
October 26, 2025
5 out of 5
Guy in the blue shirt was surprisingly helpful. He knew where Google pixel phone cases were.