Frequently Asked Questions About Best Buy Lees Summit
How do I check product availability at the Lees Summit Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lees Summit Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lees Summit stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lees Summit Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2569 reviews)
sean a
August 18, 2025
2 out of 5
Not very helpful
Response from Best Buy
August 18, 2025
Hello.
Thanks for reaching out. We would like to learn more about your experience and help assist in any way that we can or answer any questions you may have.
If you have a minute, please reach out us to in a private message on Facebook (https://bby.me/tbbssg), Twitter/X (https://bby.me/tanf0u), or Instagram (https://bby.me/z6c78m).
Best,
^Allison
Bob H
August 17, 2025
1 out of 5
Took a laptop to the geek squad. They charged 90$ to send it out for diagnostic. Nothing was wrong with it, except I was using the wrong plug. After being informed that I would be texted when it was done.
The only message I received was a " make an appointment message
I called 3 times and couldn't get a person who knew why i was supposed to make an appointment. I think it was too much to do basically nothing and with a 46 mile drive to the store I barely got answers when I picked it up.
Response from Best Buy
August 18, 2025
Hello, Bob,
I appreciate you taking the time to write us regarding your laptop. Having The Geek Squad look into your issues, is supposed to make these types of situations simple. This is not the experience I want for you. Generally, you can always set an appointment on our website here: https://bby.me/zs2u87. I’d like to get this looked into further for you.
First, will you please send us more details? Please message us through our social media channels on Instagram (https://bby.me/emgajp), X/Twitter (https://bby.me/h7bq9l) or Facebook (https://bby.me/1h4cz1) with the details of your situation, along with Google Review 30927. We look forward to hearing from you.
Regards,
^Deysha
C E
August 15, 2025
4 out of 5
Who doest love a trip to best buy ? We always enjoy our experience and purchases from then. Very professional and knowledgeable. Thanks for your awesome support and help!
BARBARA C
August 13, 2025
5 out of 5
Awesome pick up. Staff was courteous, and right on time