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Frequently Asked Questions About Best Buy Lees Summit

How do I check product availability at the Lees Summit Best Buy?
How do I check my order status?
My local Lees Summit Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lees Summit stores’ holiday hours?

Recent Reviews

4.0
(2569 reviews)
sean a
August 18, 2025
2 out of 5
Not very helpful
Response from Best Buy
August 18, 2025
Hello. Thanks for reaching out. We would like to learn more about your experience and help assist in any way that we can or answer any questions you may have. If you have a minute, please reach out us to in a private message on Facebook (https://bby.me/tbbssg), Twitter/X (https://bby.me/tanf0u), or Instagram (https://bby.me/z6c78m). Best, ^Allison
Bob H
August 17, 2025
1 out of 5
Took a laptop to the geek squad. They charged 90$ to send it out for diagnostic. Nothing was wrong with it, except I was using the wrong plug. After being informed that I would be texted when it was done. The only message I received was a " make an appointment message I called 3 times and couldn't get a person who knew why i was supposed to make an appointment. I think it was too much to do basically nothing and with a 46 mile drive to the store I barely got answers when I picked it up.
Response from Best Buy
August 18, 2025
Hello, Bob, I appreciate you taking the time to write us regarding your laptop. Having The Geek Squad look into your issues, is supposed to make these types of situations simple. This is not the experience I want for you. Generally, you can always set an appointment on our website here: https://bby.me/zs2u87. I’d like to get this looked into further for you. First, will you please send us more details? Please message us through our social media channels on Instagram (https://bby.me/emgajp), X/Twitter (https://bby.me/h7bq9l) or Facebook (https://bby.me/1h4cz1) with the details of your situation, along with Google Review 30927. We look forward to hearing from you. Regards, ^Deysha
C E
August 15, 2025
4 out of 5
Who doest love a trip to best buy ? We always enjoy our experience and purchases from then. Very professional and knowledgeable. Thanks for your awesome support and help!
BARBARA C
August 13, 2025
5 out of 5
Awesome pick up. Staff was courteous, and right on time

About Best Buy Lees Summit

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