Charles H
September 08, 2026
No one wants to help you here anymore except loss prevention.... once you get inside good luck finding help.
Response from Best Buy
September 08, 2026
Good Evening, Charles,
We definitely understand how you are feeling after not getting the help you needed when in the store. We would be happy to partner with you directly and review this situation further. Please feel free to send us a private message on social media that includes your Google review case ID: #219894.
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The employees were not very helpful and didn't seem like they wanted to help anyone.
Response from Best Buy
September 06, 2026
Hi, Anna,
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience finding friendly assistance. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #218709" for reference. You can find us here:
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The employees were very helpful and I got very quick service.
We went to the automotive electronic install dept. They were very friendly & helpful scheduled me an appt for Monday. Im having problems with stereo / back up camera that was installed out of state, pass warranty. They will be happy to help figure out whats wrong.
Update The tech found a snipped wire from install, he repaired it and closed up. Everything is working and there was no charge. Took 15 minutes, im a happy customer. Thank you.