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Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill:%23FFFFFF;}%20%3c/style%3e%3cpath%20d='M12,23c6.08,0,11-4.93,11-11c0-6.08-4.93-11-11-11C5.92,1,1,5.92,1,12C1,18.07,5.92,23,12,23z'/%3e%3cpath%20class='st0'%20d='M11.56,7.17v9.66h3.06v-0.87h-2.18V7.17H11.56z'/%3e%3cpath%20class='st0'%20d='M8.48,9.81c0.73,0,1.32-0.59,1.32-1.32c0-0.73-0.6-1.32-1.32-1.32c-0.73,0-1.32,0.59-1.32,1.32%20C7.16,9.22,7.76,9.81,8.48,9.81z'/%3e%3cpath%20class='st0'%20d='M12.44,2.8c-0.12,0-0.33,0-0.44,0c-5.08,0-9.21,4.12-9.21,9.2c0,2.46,0.96,4.77,2.69,6.51%20c1.74,1.74,4.05,2.71,6.52,2.71c2.46,0,4.77-0.97,6.51-2.71c1.73-1.74,2.69-4.05,2.69-6.51v-0.42h-6.57v0.85h5.7%20c0,0.02,0,0.11,0,0.13c-0.28,4.35-3.92,7.78-8.32,7.78c-2.23,0-4.33-0.86-5.9-2.44C4.52,16.33,3.65,14.23,3.65,12%20c0-2.23,0.87-4.33,2.45-5.9C7.67,4.52,9.77,3.65,12,3.65c0.1,0,0.33,0.01,0.44,0.01V2.8z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy South County
How do I check product availability at the South County Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South County Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South County stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South County Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3989 reviews)
Richard P
September 09, 2026
1 out of 5
I purchased a new television, mounting bracket, soundbar, and full installation service from Best Buy. The installation was scheduled for Wednesday with a 12-hour arrival window—from 7:00 a.m. to 7:00 p.m.—so I took the entire day off work to be present. ( important note,Drew our salesman, was wonderful to work with. Thank you Drew for a great sales experience.)
I followed Best Buy’s preparation instructions, moved all the furniture, cleaned the area, and made sure everything was completely ready for the installation.
At approximately 10:15 that morning, while the tracking system showed the installer on his way to my house, I received a call saying they had “bad news.” They were only delivering the television because Best Buy had never received the mounting bracket needed to perform the installation.
No one bothered to verify that all the required equipment was available before confirming my appointment and allowing me to sacrifice an entire workday. I was told brackets were available at other Best Buy locations, but the delivery team did not have time to retrieve one. Apparently, Best Buy’s time was too valuable to correct its own mistake, but my time was not.
Their proposed solution was either to have a friend or family member present for another appointment or wait until the end of the following week and take another day off work. Neither is acceptable. This is my home and my television, and I need to approve its exact position, height, wiring, and final installation.
I even offered to pick up the correct bracket myself, but Best Buy still would not provide a prompt installation date.
Mistakes happen, but responsible companies make reasonable efforts to correct them. Best Buy failed to verify the equipment, wasted an entire day of my time, and then expected me to absorb the inconvenience of its mistake by waiting more than another week.
I am requesting an expedited installation, a narrower confirmed appointment window, and appropriate compensation for the workday Best Buy wasted.
Response from Best Buy
September 10, 2026
Hi, Richard,
Thank you for taking the time to connect here to share this review, although we hate to hear your installation did not take place as expected. We can understand your feelings here, and that your time is valuable. We would be happy to connect with you to see what may be possible.
To get started, please send us a message on Facebook ( https://bby.me/vjffQr), Twitter/X ( https://bby.me/k4iZLz), or Instagram ( https://bby.me/TfMbqF). Please also include a note stating you are reaching out from a Google review by including this reference number: 220356. We look forward to hearing from you!
Charles H
September 08, 2026
2 out of 5
No one wants to help you here anymore except loss prevention.... once you get inside good luck finding help.
Response from Best Buy
September 08, 2026
Good Evening, Charles,
We definitely understand how you are feeling after not getting the help you needed when in the store. We would be happy to partner with you directly and review this situation further. Please feel free to send us a private message on social media that includes your Google review case ID: #219894.
- Facebook (https://bby.me/XaSpYy)
- Twitter/X (https://bby.me/9TeIeX)
- Instagram (https://bby.me/GHsjHM)
Anna L
September 05, 2026
2 out of 5
The employees were not very helpful and didn't seem like they wanted to help anyone.
Response from Best Buy
September 06, 2026
Hi, Anna,
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience finding friendly assistance. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #218709" for reference. You can find us here:
Twitter(X):
https://bby.me/N4y3pX
Facebook:
https://bby.me/yuvnPb
Instagram:
https://bby.me/fIjNtb
Jamie D
August 29, 2026
5 out of 5
The employees were very helpful and I got very quick service.