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Frequently Asked Questions About Best Buy South County

How do I check product availability at the South County Best Buy?
How do I check my order status?
My local South County Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy South County stores’ holiday hours?

Recent Reviews

4.0
(3982 reviews)
Nick D
August 23, 2026
1 out of 5
Found a tv on their web site went to store and asked about it. Unfortunately no one could find it or even bother to look for it, even the manager was unhelpful. I use to enjoy shopping there, now the staff is just inconsiderate and rude.
Response from Best Buy
August 23, 2026
Hello Nick, Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #209014 in a private message. We’re here to listen and help however we can. • Facebook (https://bby.me/Dh8Nrk) • Twitter/X (https://bby.me/DGHjHQ) • Instagram (https://bby.me/tZcX99)
Andrew R
August 23, 2026
1 out of 5
I can't express how VERY tired I am of being accosted by AT&T agents every single time I come to Best Buy. I am thrilled that Target made the call to no longer allow them in their stores, and I desperately wish Best Buy would make the same decision. I come there to shop and look at fun electronics including, yes, phones on occasion. That does NOT mean that I want a hard sales pitch every single time. Today there were two separate ones! The first one kinda backed off quickly, but the second guy guilted us into standing there for like 10 minutes when we had zero interest in what he was selling. Get these folks off your store floor. If one or two are there *in the event* that a customer has a question, fine, but customers shouldn't have to choose between listening to sales pitches they couldn't care less about and being an abject jerk just to take a look at the new Samsung model.
Response from Best Buy
August 23, 2026
Hello Andrew, Thank you for sharing your feedback. It's disappointing to hear that your shopping experience was repeatedly interrupted by sales pitches when you were simply trying to browse products. Your comments regarding in-store sales interactions and the impact they had on your visit are important and will be documented. We would like the chance to follow up and ensure this is documented and addressed. Please feel free to reach out to our support teams on social media, so we can better assist you. Facebook (https://bby.me/kF9Wsk) Twitter/X (https://bby.me/H4ofET) Instagram (https://bby.me/LBj82e) When reaching out, please reference your Google Review 209005.
Justin A
August 20, 2026
5 out of 5
Temo is great. Really helped me out with a complicated situation
Alysse W
August 11, 2026
1 out of 5
I called to confirm inventory of an item in stock, they said yes we have two. I live an hour away so I wanted to triple check before making the drive. the woman insisted I checkout via an invoice link she texted me so that it would be ready when I got there. I arrive and someone else tells me the item won't be ready for another hour. I leave and grab some lunch and come back an hour and a half later. the someone else says it might not be ready until tomorrow. I took the afternoon off and had planned my whole day around this pick up. I am so beyond frustrated that not one person had the same answer for me.

About Best Buy South County

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