header_logo

More to Explore

Frequently Asked Questions About Best Buy South County

How do I check product availability at the South County Best Buy?
How do I check my order status?
My local South County Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy South County stores’ holiday hours?

Recent Reviews

4.0
(3825 reviews)
Brian S
December 12, 2025
5 out of 5
My SALES ASSOCIATE in the computers area WAS STELLAR in information....I WILL definitely be returning to purchase a laptop through your store DUE TOO HER PROFESSIONALISM and WELL EDUCATED as well as humorass conversational banter....you know who you are .... LoL 😆 AKA Homeless_seducer71 #homeless2whitehouse
John Y
December 12, 2025
2 out of 5
Poor service not fulfilling obligations after 65” Sony purchase!! Customer beware!
Response from Best Buy
December 12, 2025
Hello, Thanks for bringing this to our attention. We would love to hear more about what happened and help in away possible. Please connect with us by sending a private message on X, Facebook or Instagram. Use the Google review number 86837 as reference. X: https://bby.me/089oi6 Facebook: https://bby.me/ldkgxk Instagram: https://bby.me/ofmcdf
Daniel D
December 10, 2025
1 out of 5
Went in to do a return of an unused MS Office 365. They said they couldn't return it in store, I pulled up their return policy that specific states that you can return these items in store. They fought with me for a long time till I asked for the store manager name and the info I would need to elevate this to the corporate office. After that they found a "work around" and we're able to complete the return.
Response from Best Buy
December 10, 2025
Hey, Daniel, Thank you for reaching out her to share this review. I am happy to hear they were able to make an exception return on this for you, although I can understand your frustration when it was initially denied. We never want this type of experience when returning an item, and would be happy to connect with you to ensure your feedback is documented. To get started, please send us a message on Facebook (https://bby.me/gloz5o), Twitter/X (https://bby.me/guofxl), or Instagram (https://bby.me/l42zs4). Please also include a note stating you are reaching out from a Google review by including this reference number: #85025. We look forward to hearing from you!
Nena N
December 08, 2025
1 out of 5
Very upset with Best buy installation and delivery. First fridge was smashed and second I got with damaged front door. See scratches on the picture) Installation guy left me fridge with door beeping non stop, water leak and no water running because filter wasn't installed.
Response from Best Buy
December 08, 2025
Hello, Thanks for reaching out about your recent refrigerator order. We can understand having multiple deliveries and still not having this be completed in an acceptable manner, isn't welcome. We'd be happy to look into this with you. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/5fsyy9), Twitter/X (https://bby.me/5xiw8f), or Instagram (https://bby.me/xqf5za). Please also refer to your "Google review #83670" in your message.

About Best Buy South County

bestbuy.com