Frequently Asked Questions About Best Buy South County
How do I check product availability at the South County Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South County Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South County stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South County Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3756 reviews)
Jacob S
June 25, 2025
1 out of 5
Called in to see if they had something in stock as the website said in store only. The guy said yes we should have stock but we can't check because these are high value items. Drove an hour and a half to the store and they haven't had the item in stock for 2 weeks. Great customer service as usual for Best Buy no wonder locations are closing down.
mvk_lim
June 22, 2025
1 out of 5
Horrible customer service. The manager Lee, she was of absolutely no help.
Phau K
June 18, 2025
1 out of 5
I'm just this minute in the parking lot getting ready to leave. I went into this store to buy a Samsung ultra watch but all I got we're employees that would ignore me look the other way act as if they were doing stuff & some actually were busy but the first three scattered like flies. I'm very good at picking up on stuff like this. So phuaQ2 best buy south county...
Dale F
June 14, 2025
1 out of 5
Worst experience I had purchasing and installation and double-charging on installation ain't nobody paying it back