Its best buy. They've seen better days but they are still great for some things. They dont seem to have many resources dedicated to 3d printing, which is disappointing considering it's jumped in popularity over recent years. It kind of feels like if you aren't there for a cell phone plan they dont care all that much. They weren't rude or anything, and the store wasn't dirty. It definitely had the vibe of a store that was past it's glory days though.
Can’t even get ahold of the store sends you to third party caller just wanted to know availability of product because I had to drive 2 hours to get there. When I did get there they didn’t have the product that they said they had complete waste of time and money won’t be coming back here.
Response from Best Buy
January 20, 2026
Hello,
We appreciate you taking the time to share your feedback. Trying to get accurate product availability should be easy, so we can understand your concern when it wasn't in stock. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/dj2srs), Twitter/X (https://bby.me/5i29kb), or Instagram (https://bby.me/xlsxwi). Please reference Google Review #107125.
Biggest scam artists. Got a monitor as a gift. It was purchased from Best buy's website originally but they claimed it's an "off market" purchase(3rd party shippers on THEIR website), when i tried to return it. So they wouldn't exchange or refund it. Why allow the sales of products on your website if you don't support an exchange process or allow vendors with faulty products?
Customer service was rude and the employees didn't want to do their job. Crazy how far Best buy has fallen off.
Response from Best Buy
January 19, 2026
Hey there, Samuel,
We understand your concerns with you having issues making a return. Please send us a private message on Facebook (https://bby.me/gqdptk), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: ##106669".