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Frequently Asked Questions About Best Buy South County

How do I check product availability at the South County Best Buy?
How do I check my order status?
My local South County Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy South County stores’ holiday hours?

Recent Reviews

4.0
(3994 reviews)
Bob
November 08, 2026
5 out of 5
Good multi electronics store for all your needs
Lucresha S
November 01, 2026
5 out of 5
An Outstanding Customer Service Experience at Best Buy – South County Today, my husband and I visited the Best Buy location in South County. We had previously experienced a frustrating time trying to arrange our installation because of the constant automated AI systems that so many companies are now implementing. When we arrived, we unfortunately discovered that the installation department was closed on Sundays, something we were unaware of. However, I can honestly say that I am so glad we decided to walk into the store today because we had the pleasure of meeting one of the most amazing employees, Noel! Noel was absolutely phenomenal! He was attentive, professional, personable, and genuinely committed to helping us. He took the time to listen to our needs, scheduled our appointment right there in the store, walked us through everything, and made sure we were taken care of. We paid for everything and left feeling completely satisfied. I didn't even realize Noel was a manager until after we left the store and I was complimenting him to another manager. That speaks volumes about the type of employee and leader he is. He didn't make us feel like we were just another transaction. He made us feel valued as customers. Honestly, this was probably the best customer service experience I have had in years! Best Buy should recognize what they have in Noel. Employees like him are an asset to any company, and I truly hope his contributions are appreciated. If I could give him more than five stars, I absolutely would! Thank you, Noel, for turning what started as a frustrating experience into such a positive one. You are truly exceptional at what you do
Andrea M
October 12, 2026
2 out of 5
very confused as to why i was allowed to book an appointment to have my iPhone 17 Pro Max screen replaced at 5:40 PM today, just to drive 30 minutes from my house and be told that they don't have the parts and it would take about a month to get here... very frustrating. the girl at the geek squad counter was sweet and apologetic though.
Response from Best Buy
October 12, 2026
Hello, Andrea, Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience with your iPhone repair. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #236975" for reference. You can find us here: Twitter(X): https://bby.me/dq5iRF Facebook: https://bby.me/v1A0NB Instagram: https://bby.me/toOje9
james o
October 11, 2026
5 out of 5
Fast and good help from employees

About Best Buy South County

bestbuy.com