Best Buy South County

Don't waste your time on The Geek Squad here. First, you can't reach anybody to call and ask if they can fix anything and secondly when I brought my PC here anyway, the tech didn't seem competent at all. I had it set to open in safe mode because of the issues I was having and when I brought it the tech asked me "do you know how to get it out of safe mode?" And since I didn't remember off the top of my head I literally sat there at The Geek Squad counter and Googled how to do it and did it myself. I pretty much lost faith in them right then. I know that my PC just needs a simple fix in the registry or possibly a driver and then reinstalling Windows and she said they don't really do that there. I feel like if they can't do something as simple as fix or even just check whatever is stopping the reinstall in the registry - and I told her what I'm pretty certain it was that was stopping it - and then reinstall the operating system then they aren't going to be able to do much of anything at all. She really just plugged it in, saw that was malfunctioning in exactly the way that I told her it would, and asked me how old it was (which is another red flag because it has a manufacturer sticker right on the top with the year) and sent me on my way and said the machine is too old to fix. (It's not that old). There was no diagnosis, there was no looking at anything, there was no poking around or testing out anything at all. She saw it wasn't working and said so (???) and sent me on my way. I asked her if there was anyone else around who could have a look at it and she kind of mumbled "no not really." Clearly they (or just her, but she shouldn't be there if she isn't qualified) simply had no idea of even the basics. Their go-to answer seems to be well, I don't know if we can fix that, and that it's old and you need to buy a new one. I'm questioning whether these people are here to diagnose and repair or here to tell you that you need to buy a new one from them.

I came in to buy something in appliances but someone in the mobile department came all the way over to try and convince me to bundle and save distracting me from what I actually came to buy which no one bothered to chat with me about. So I walked away to the audio department maybe buy something there but there were no prices on anything so I left with nothing. Is your entire store just a display for your mobile people to follow you around and upsell you or do you actually want to sell other products? You missed out on two large sales trying to upsell me on something I already had. This is why I'm glad St Louis has other tech options.

Hello everybody, this is Milton, Todd, MacCubbin, on Wednesday, October 7, 2026. I purchased the iPhone, 17, E as an echo and this phone is exceptional, especially for those who can only see light and shadows. This phone is extremely blind, user, friendly, especially when VoiceOver is activated. This phone is beautiful and it works like a charm Milton, Todd, MacCubbin said that huge smiling face too! Two periods.

Very frindy employees its a best buy found what I was looking for and bought the item