Best Buy South County

garbage service

Not much of stuff being packed

Have had a couple bad experiences at this store. First was when buying a 40" flatscreen tv there. I ordered it online and picked it up at the store. When I got it home I realized it was a 3D tv (at the time they were being dumped cheap because the content, and market, for them never took off). When I took the tv back to the store, they tried to argue that I actually got more than I paid for - a sure sign something was fishy. I knew from shopping for tvs that the 3D model they'd tried to make me take cost less than the regular tv I'd paid for, another scammy aspect to the situation. I eventually got them to pony up the correct model, but it left me with a bad feeling about the place. Fast forward 7-8 years, we needed a clothes washer in a hurry, and I found an inexpensive Amana model at Best Buy. I ordered it online and had it delivered. Unknown to us, the delivery people put two large dents in our new refrigerator while trying to manhandle the new washer downstairs. I didn't notice until after they left, and as it was less than a week after a family tragedy, I wasn't inclined to get in a dispute about it then. On top of that, the washer only lasted 2.5 years until it needed an expensive control board replacement that would have cost more than half what the washer cost. Of course that isn't BB's fault, but it does illustrate the quality of the brand models they carry. Not ever going back to this place, not even in desperation.

Got the help and item I needed!