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Frequently Asked Questions About Best Buy South County

How do I check product availability at the South County Best Buy?
How do I check my order status?
My local South County Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy South County stores’ holiday hours?

Recent Reviews

4.0
(3843 reviews)
Cloaked
January 10, 2026
4 out of 5
I was helped by 3 associates but I had to return the item.
frank a
January 07, 2026
5 out of 5
I would like to give a shoutout to the Best Buy Install team South County Location a "Shout Out" I went to buy a remote start and had a few questions. I arrived at the store on Lindbergh and proceeded to the install area. I met with one of the employees that stopped what he was doing to help me with my questions. After he gave me some very well detailed answers, I purchased my remote start and what I needed to get it installed in my vehicle. I followed up by returning and making an appointment, Again I met a nice employee who stopped what he was doing to log me in for the install. Needless to say he was also very knowledgeable and was the one that would be installing what I had purchased. That brings me to a recent visit. I was near the store, so I stopped in to see if there were any cancellations to fit me in earlier. The employees AGAIN stopped what they were doing and were very pleasant while they checked the schedule for any earlier openings. Unfortunately there was not, but they were very nice and understanding. I haven't had my remote start installed yet but I will follow up once it's done. Thanks again for the pleasant experience shopping with you guys and oh yeah, I need to add they were about 300 dollars cheaper that the place across from them. Okay it's a few days later and I had my remote start installed. Lasted less time than was quoted. The guys were super nice and helpful. Walked me through the features if the items I had installed. Feel confident going here to have electronics installed. These guys were very professional and a pleasure to do business with. Thanks Again, Keep up the good work.
Justin B
January 06, 2026
1 out of 5
The customer service here ... not great. Maybe start here, the customer is not an interruption. Oh, and the reps on the floor, arm them with some understanding - please. When I asked if they could help me with the soundbars. Their response - Yea, I don't know why they don't work. They probably should. :/
Jason S
January 06, 2026
4 out of 5
One of the better best buys

About Best Buy South County

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